2016 Chevrolet Colorado

DRIVING ON CITY STREET AND POWER STEERING WENT OUT AND DASHBOARD LIGHTS LIT UP-- STATING POWER STEERING DISABLED, ANTI-SKID NOT WORKING, AND TO DRIVE CAREFULLY. THE TRUCK WAS DIFFICULT TO STEER/CONTROL AND LIGHTS REMAINED ON UNTIL I ARRIVED AT WORK. AFTER WORK I STARTED TRUCK AND EVERYTHING APPEARED TO BE WORKING. HALF WAY HOME, I HAD THE SAME THING HAPPEN. VERY DANGEROUS AND HARD TO STEER/CONTROL. TRUCK HAS NEVER HAD ANY STEERING PROBLEMS, NEVER BEEN IN AN ACCIDENT, HAS NEW TIRES, AND IS TAKEN CARE OF.

TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMALLY LOUD SOUND LIKE AND EXPLOSION COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO TOM GILL CHEVROLET (7830 COMMERCE DR, FLORENCE, KY 41042) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL PUMP BOLTS BECAME DETACHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V358000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,665.

WHILE DRIVING TO WORK ON 7/23/20 AT 45MH I LOST POWER STEERING AND STABILITY CONTROL, WARNING LIGHT CAME ON AND (LOST OF POWER STEERING AND STABILITY MALFUNCTION) CAME ON THE DASH. HAD TO PULL TO THE SIDE OF THE ROAD AND TURNED THE TRUCK OFF, WAITED 10MIN THEN TRIAD TO START IT AND IT RESET ITSELF. THEN ON 7/25/20 IT HAPPENED AGAIN ONLY THIS TIME I WAS ON THE FREEWAY DOING 65MH WITH MY WIFE AND ALMOST CAUSED AN ACCIDENT GOING AROUND AN OVERPASS. BECAUSE IT'S THE ONLY VEHICLE I HAVE TO GO TO WORK I DECIDED TO TAKE IT 7/28/20 AND ON THE WAY HOME IT DID IT AGAIN ONLY THIS TIME IT CAUSED THE WHEELS TO SKIP, SCARED THE SH%T OUT OF ME. I READ THERE WAS A RECALL SO I CALLED THE DEALER BUT THEY SAY MY TRUCK DOSE NOT FALL UNDER THE RECALL. THIS IS A HUGE SAFETY CONCERN AND AFTER DOING SOME RESEARCH ON THE INTERNET I'M NOT ALONE. THIS NEEDS TO BE FIXED AND I SHOULDN'T HAVE TO PAY FOR THIS.

STABILITRAK AND POWER STEERING ERROR INDICATOR ON START UP. RESTARTED TRUCK AND FIXED THE ISSUE UNTIL DRIVING CITY STREETS FOR A COUPLE OF MILES AND THE STABILITRAK AND POWER STEERING SUDDENLY TURNED OFF WHILE DRIVING WITH THE SAME INDICATORS ON MY DASH. REST OF TRUCK SEEMS TO BE WORKING FINE. NO CHECK ENGINE LIGHT. JUST SERVICE STABILITRAK AND LOSS OF POWER STEERING INDICATOR ON DASH BOARD

THE STEERING ASSIST FAILED AND WARNING MESSAGES APPEARED ON THE CONSOLE FOR BOTH THE STEERING ASSIST AND THE STABILTRACT SYSTEM. I HEAD THE TRUCK TOWED TO THE NEW SMYRNA BEACH CHEVROLET DEALER TO HAVE THEIR 'TRAINED MECHANICS REPAIR THE FAILURE. TWO DAYS LATER AFTER HAVING CALLED THE SERVICE REP AND THE SERVICE MANAGER ASKING FOR A RETURN CALL WITH THE STATUS AND GETTING NO SUCH CALLS I WAS FINALLY ABLE TO ELICIT THE CASHIERS HELP IN DETERMINING THE STATUS OF MY TRUCK. SO I PAID A $200 DIAGNOSTIC FEE AND WAS TOLD I NEEDED A NEW BATTERY TO FIX THE STEERING FAILURE. I BOUGHT THEIR $150 BATTERY WITH THE ASSURANCES THAT ALL IS BACK IN WORKING ORDER. I DRIVE THE TRUCK ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING ASSIST QUIT AGAIN. NOT ONLY IS CHEVROLET ALLOWING THIS DANGEROUS MALFUNCTION TO CONTINUE BUT THEIR ALLOWING THIS SCAM OF $200 DIAGNOSTIC FEE AND TELLING CUSTOMERS THEY NEED A NEW $150 BATTERY WHICH DOESN'T HAVE ANYTHING TO DO WITH THE STEERING FAILURE. I'M BUYING A FORD OR DODGE AS SOON AS I CAN. NO MORE CHEVROLET FOR ME.

THURSDAY MORNING I GOT INTO MY COLORADO Z71 TRUCK WHICH WAS PARKED IN THE DRIVEWAY. THE VEHICLE STARTED UP BUT THE STEERING WAS LOCKED UP,I.E., VERY TIGHT. UPON PUTTING THE TRUCK INTO REVERSE TO BACK OUT OF THE DRIVEWAY I NOTICED HOW VERY STIFF AND ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TURNED OFF THE ENGINE THEN SAT IN THE VEHICLE, STILL IN THE DRIVEWAY, THEN I TRIED STARTING THREE MORE TIMES WHERE THE ENGINE STARTED UP FINE BUT THE STEERING WAS STILL EXTREMELY STIFF. I CALLED FOR A TOW TRUCK TO COME TAKE MY TRUCK TO THE NEAREST CHEVROLET DEALER. JUST BEFORE HE WAS TO ARRIVE I WENT TO MOVE MY TRUCK INTO THE STREET SO IT COULD BE LOADED ON THE TOW TRUCK'S FLATBED. THE POWER STEERING HAD RETURNED BUT I WAS AFRAID TO TRY AND DRIVE THE TRUCK FOR FEAR THE POWER STEERING WOULD QUIT AGAIN. I'M WRITING THIS COMPLAINT TWO DAYS LATER AND THE NSB CHEVROLET HAS YET TO PUT IT THE SHOP. THE TRUCK IS OUR ONLY VEHICLE BUT MY WIFE AND I ARE.BOTH AFRAID TO TRY AND DRIVE IT.

DRIVING DOWN THE ROAD, VEHICLE IN USE, MANUFACTURER INSTALLED TOUCH SCREEN WITH SUDDENLY MOVE ON IT'S OWN, CHANGING THE RADIO STATIONS, FLIPPING THROUGH OPTIONS, TURNING OFF DIRECTIONAL AIDS, SCREEN WILL FLASH. IT HAS ONCE CALLED ONSTAR ON IT'S OWN. ALSO CHANGES THE SCREEN IN THE CENTER OF THE DRIVER'S SCREEN ON THE DASHBOARD AT THE SAME TIME SO EYES ARE SHIFTED TO IT FROM THE ROAD, CAUSES A DISTRACTION. DEAD SPOTS ON SCREEN LEAVES YOU UNABLE TO TRY TO REMEDY THE SITUATION. VEHICLES HAS LESS THAN 50K MILES. I DO HAVE A VIDEO AVAILABLE BUT UNABLE TO UPLOAD HERE. CONTINUOUSLY HAPPENS, NOT JUST ONCE BUT EACH TIME VEHICLE IS DRIVEN.

TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. ADDITIONALLY, POWER STEERING DISABLED AND DRIVE CAREFULLY MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND RESTARTED AND OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET LOCATED AT 6350 LELAND ST, VENTURA, CA 93003, WHERE IT WAS DIAGNOSED THAT THE NEGATIVE CABLE FROM THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NEGATIVE CABLE NEEDED TO BE REPAIRED, HOWEVER, THAT THE CABLE HAD NOTHING TO DO WITH THE POWER STEERING POWER FAILURE. THE TECHNICIAN ALSO DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED DUE TO SENSOR FAILURE, AND THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.