2016 Chevrolet Colorado

The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 35 MPH, the ABS fault and stability track light warning lights illuminated. The contact stated that the steering wheel was difficult to turn to the left or the right. The contact drove the vehicle back to the residence and turned off and restarted the vehicle and the power steering functionality. The contact stated that the failure was intermittent. The contact stated that after the last failure, turning off and restarting the vehicle the power steering functionality had not returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 21V213000 (Steering). The failure mileage was approximately 125,000.

Randomly over the past 2 years, the power steering fails while I’m driving the vehicle. This has happened at start up on occasion, in town, and at highway speeds. Power steering fails and I get a stabilitrak warning message. Turning the engine off and then back on again generally clears the issue, though it has persisted at times where I have to restart the car 5-6 times over the course of 10 minutes to regain the ability to steer the vehicle. It is the same issue as the 2015 model year had a recall issued for, confirmed by the dealership. Why is there no recall for 2016 when it’s the same problem, requiring the same fix, on the same model?

Loss of power steering assist multiple times now (about 20 times overall). Power steering is available upon vehicle startup, but soon after it turns off with a message on the dash saying to "drive carefully" and that "stabilitrack" is also disabled. This first started in April 2022 with 114,250 miles on the odometer. Here are the other times: May 2022 with 115,000 miles, December 2023 with 149,725 miles, March 2024 (3 times in one day) at 153,700 miles, several days in April 2024, and now it is occurring every time I drive the vehicle (since April 25, 2024). It usually happens at lower speeds (only occurred once on the freeway), and it only happens so far when the steering wheel is straight (has not turned off during a turn). Vehicle is available for inspection upon request. It is extremely hard to turn the wheel and if someone cut in front of me I would not be able to turn to avoid. I've read online about many others having this issue. The 2015 Colorado was recalled for this issued, but the 2016 hasn't been.

Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.

Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.

Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.

Operator reported that under braking, they lost all power assist to the brake pedal and brake pedal was extremely hard to push. This resulted in extended stopping distance and difficulty slowing the vehicle down. It was found that the vacuum pump had failed. We are a large utility fleet, and this issue has occurred a number of times to our Chevrolet Colorado/GMC Canyon vehicles and we deem this a safety issue. These incidents have been reported to the OEM and we recently received the attached reply, "We submitted a “Speak up for Safety Campaign” to our internal quality team for review. These reviews are conducted to determine if there is a manufacturing or design defect that could impact quality. After review, the case was closed with no action to be taken." The operators receive no warning prior to the failure.