2016 Chevrolet Colorado

The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the “Service Stabili-trak” message was displayed, and the “Power Steering Failure” warning light was illuminated. The contact held the steering wheel tightly and pulled on the steering wheel, preventing the vehicle from crashing into a wall. The vehicle was driven to the intended destination. In addition, the contact stated that the vehicle was driven very slowly, and the contact used added force to steer the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall for the 2015 Chevrolet Colorado with a similar description of a failure; however, the VIN was not under recall. The contact stated that an online forum advised the contact to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 27 MPH and making a right turn, the steering wheel became difficult to turn. The contact stated that the failure initially occurred while making turns but had started occurring while driving straight. The contact stated that the failure was intermittent, requiring the contact to pull over to the side of the road, restart the vehicle, for the vehicle to operate as designed. The stabili-trak warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 185,000.

The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 55-60 MPH, the stabili-trak failure message was displayed, and the vehicle lost power steering functionality. The contact stated that the failure was frightening. The contact was able to continue driving at a slower speed. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at various speeds, the power steering assist deactivated, and the steering wheel became very difficult to maneuver. The contact stated that the messages "Power Steering - Drive with Care" and "Service Stabili-track" were displayed, and the traction control warning light remained illuminated during the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.

The contact owns a 2016 Chevrolet Colorado. The contact stated while driving 45 MPH, the steering failed to respond, and the steering became difficult to turn. There were no warning lights illuminated; however, messages “Loss of Steering Assist” and “Stabili-trac” were displayed. The contact pulled over to the side of the road, turned off and restarted the vehicle and the vehicle regained steering functionality. The contact was able to dive the vehicle to the residence. The vehicle was then taken to a dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

The contact owns a 2016 Chevrolet Colorado. The contact stated while driving 55 MPH, the stability control warning light illuminated. The contact stated that the vehicle lost power steering functionality. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 112,000.

The contact owns a 2016 Chevrolet Colorado. The contact stated that while his brother was driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The stability control system warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V213000 (Steering); however, neither VIN nor the model year was included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at various speeds on several occasions, the "Stabili-trak Failure" message was displayed. The contact then stated that the vehicle lost power steering functionality. The vehicle was steered to the side of the road and restarted. The contact stated that on several occasions, the message and failure recurred. The vehicle was taken to an independent mechanic where DTC code: UO420-42: “Power Steering Control Module – Not Receiving Signal” was retrieved. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 147,000.

The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at various speeds, intermittently the steering wheel became firm. The Service Stabili-trak warning light illuminated. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

STABILITYTRACK LIGHT CAME ON & LOST POWER STEERING WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY. IMMEDIATELY, TURNED ON THE HAZARD LIGHTS AND ATTEMPTED TO STEER THE VEHICLE TO THE SHOULDER. STEERING A VEHICLE AT A HIGHWAY SPEED WITHOUT POWER STEERING WAS A VERY DIFFICULT TASK. RESTARTED THE VEHICLE A COUPLE OF TIMES, THEN IT WAS BACK TO NORMAL. THE DEALERSHIP FOUND ERROR CODES U0415 AND U0420 AMONG OTHER ERRORS IN THE HISTORY OF THE VEHICLE. THE DEALERSHIP ONLY RE-CHARGED THE BATTERY AND RESET THE COMPUTER (I BELIEVE). HOWEVER, THE EXACT SAME ISSUE OCCURRED AGAIN ON 10/18/2020 IN THE EXACT SAME SCENARIO. EXCEPT, WHEN THE VEHICLE WAS BROUGHT BACK TO THE SAME DEALERSHIP. THE DEALERSHIP WAS UNABLE TO DETECT ANY ERROR MESSAGE IN THE VEHICLE HISTORY, WHICH IS QUITE FRIGHTENING. EXPECTING TO BRING THIS VEHICLE TO A DIFFERENT DEALERSHIP FOR A SECOND OPINION.