WHILE DRIVING VEHICLE APPROXIMATELY 70MPH FUEL GAUGE READ 1/4 TANK OF GAS. VEHICLE STALLED ON HIGHWAY. VEHICLE WAS CHECKED BY DEALER WHO DETERMINED THAT FUEL PUMP WAS DAMAGED. GAUGE WAS READING INCORRECTLY, AND VEHICLE HAD NO GAS. DEALER ADVISED PROBLEM WAS A PART FLAW W/GAUGE. MANUFACTURER WILL NOT ASSIST BECAUSE VEHICLE …
Read full complaint
WHILE DRIVING VEHICLE APPROXIMATELY 70MPH FUEL GAUGE READ 1/4 TANK OF GAS. VEHICLE STALLED ON HIGHWAY. VEHICLE WAS CHECKED BY DEALER WHO DETERMINED THAT FUEL PUMP WAS DAMAGED. GAUGE WAS READING INCORRECTLY, AND VEHICLE HAD NO GAS. DEALER ADVISED PROBLEM WAS A PART FLAW W/GAUGE. MANUFACTURER WILL NOT ASSIST BECAUSE VEHICLE WAS OUT OF WARRANTY. VEHICLE STALLING ALMOST CAUSED CONSUMER TO HAVE A COLLISON ON THE HIGHWAY. *AK
NHTSA ODI #8015778
Mileage unknown · May 10, 2001
Fuel System, Gasoline
4/27/2001 - THE VEHICLE STALLED ON HIGHWAY AND HAD TO BE TOWED TO THE DEALERSHIP (OURISMAN CHEVROLET - MARLOW HEIGHTS, MD). AFTER 7 DAYS OF "NOT KNOWING" WHAT THE PROBLEM WAS THEY INFORMED ME THAT THE FUEL PUMP HAD GONE BAD, AND WAS REPLACED UNDER WARRANTY. I PICKED THE CAR UP ON 5/7/01 AND WITHIN 10 MINUTES IT STALLED ON TH…
Read full complaint
4/27/2001 - THE VEHICLE STALLED ON HIGHWAY AND HAD TO BE TOWED TO THE DEALERSHIP (OURISMAN CHEVROLET - MARLOW HEIGHTS, MD). AFTER 7 DAYS OF "NOT KNOWING" WHAT THE PROBLEM WAS THEY INFORMED ME THAT THE FUEL PUMP HAD GONE BAD, AND WAS REPLACED UNDER WARRANTY. I PICKED THE CAR UP ON 5/7/01 AND WITHIN 10 MINUTES IT STALLED ON THE HIGHWAY AGAIN AND I HAD IT TOWED BACK TO THE DEALERSHIP. ON 5/8/01, I WAS INFORMED THAT A SERVICE PERSONNEL DID A TEST DRIVE ON THE VEHICLE AND HAD TO HAVE IT TOWED BACK IN ALSO. THEN, ON 5/9/01, I AM TOLD THAT AFTER REMOVING THE NEW FUEL PUMP THERE WAS A "GEL-LIKE SUBSTANCE" ON IT WHICH THEY CONCLUDED WAS ANTIFREEZE. IF THIS IS THE CASE, WHY WAS THIS NOT SEEN WHEN THE FIRST FUEL PUMP WAS REMOVED? I AM BEING TOLD THAT IT LOOKS LIKE ANTIFREEZE WAS POURED DOWN MY GAS TANK AND THIS IS NOT COVERED UNDER WARRANTY, AND I WAS GIVEN A REPAIR ESTIMATE. I WAS ALSO INFORMED THAT SINCE THIS IS NOT A WARRANTED PROBLEM THAT I WILL HAVE TO PAY FOR THE RENTALS THAT I HAVE HAD SINCE 4/27/01. TO DATE, THEY HAVE HAD MY CAR FOR 13 DAYS, MINUS THE 10 MINUTES WHEN I PICKED IT UP ON 5/7/01. *AK
ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.
Consequence & remedy
Consequence: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED. THE FIRE COULD SPREAD TO THE INTERIOR OF THE CAR, WHICH COULD INJURE OCCUPANTS OR CAUSE DAMAGE TO ADJOINING STRUCTURES.
Remedy: DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH, AND CHECK THAT YOUR CAR WILL START WITH A PROPERLY CHARGED BATTERY AND, IF NECESSARY, REPLACE THE IGNITION SWITCH. OWNER NOTIFICATION WILL BEGIN ON MARCH 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, BUICK AT 1-866-608-8080, OR OLDSMOBILE AT 1-800-630-6537. CUSTOMERS CAN ALSO CHECK THEIR VEHICLE ONLINE BY GOING TO WWW.MYGMLINK.COM AND ENTERING THE VEHICLE'S IDENTIFICATION NUMBER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA02028 · Erratic Fuel Gauge
Opened Sep 30, 2002 · Closed Dec 30, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ01002 · Erratic Fuel Gauge
Opened Jan 26, 2001 · Closed Sep 30, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
2001 Chevrolet Cavalier Problems, Complaints & Recalls | Skip That Year
Illustration