Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
80–25K
3225–50K
2950–75K
1775–100K
15100–150K
3150K+
104 reports with mileage · 34 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports2 fire reports9 injury reports
What owners actually said
138 reports
18,800 miles · Nov 1, 2015
Electrical SystemExterior LightingUnknown Or OtherInjury
WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD T…
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WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF, IT BEGINS TO COOL. I THINK THIS HAS BEEN COMING ON FOR A WHILE BECAUSE OF THE FLICKERING, BUT I HAD NO IDEA THAT IT MIGHT ALL BE RELATED. BY THE WAY, I HAD MY CAR LESS THAN 9 MONTHS WHEN THE BATTERY DIED. ODD FOR A 2014 VEHICLE.
NHTSA ODI #10787507
25,000 miles · Aug 12, 2015
Electrical SystemUnknown Or Other
ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED T…
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ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THIS ISSUE TO THE SERVICE PERSON AND THEY STATED SOMETHING ABOUT THE AC COMPRESSOR, WHICH I DID NOT UNDERSTAND. SO I'VE BEEN RUNNING MY AC WHENEVER THE TEMP GAUGE GOES UP. TO THIS DAY I STILL DON'T KNOW WHY THIS IS HAPPENING.
NHTSA ODI #10748292
37,250 miles · Jul 5, 2015
Electronic Stability Control (esc)Engine
HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN…
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HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT MY LOCAL DEALER ON 6/22. THEY SAID IT WAS REPAIRED AND READY FOR PICK UP ON 6/24. THEY REPLACED THE PEDAL SYSTEM AND SAID THE ROAD TEST WAS GOOD AND MY VEHICLE WAS SAFE TO DRIVE. MY FAMILY AND I LEFT FOR VACATION IN THIS VEHICLE ON 6/27/15. WE DIDN'T THINK WE WOULD HAVE ANY RECURRING ISSUES. HALF WAY THROUGH OUR TRIP AT 80MPH ON THE HIGHWAY OUR CAR REDUCED ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE ONLY OPTION WAS TO PULL OFF ALONG HE HIGHWAY WITH OUR THREE CHILDREN IN THE VEHICLE. MY HUSBAND TURNED THE CAR OFF AND ON REPEATEDLY UNTIL THE LIGHTS FINALLY WENT OFF. WE TRAVELED A FEW MILES TO THE NEXT EXIT NOT ABLE TO DRIVE PAST 45MPH. THE THIRD AND FOURTH TIMES HAPPENED ON THE WAY HOME FROM VACATION ON 7/5/15. THE THIRD TIME THE VEHICLE DROPPED FROM 80MPH TO 40 MPH. THE FOURTH TIME WAS 75 MPH SBD MY HUSBAND PUT THE VEHICLE IN NEUTRAL SO IT WASN'T SUCH A DRASTIC CHANGE IN SPEED. BOTH OF THESE TIMES WE HAD TO PULL OFF THE HIGHWAY WITH OUR THREE CHILDREN ON HE VEHICLE. THIS VEHICLE IS UNSAFE TO DRIVE!!! I HAVE BEEN IN CONTACT WITH CHEVROLET CORP. I WILL CONTACT THEM AGAIN IN THE MORNING ABOUT THIS ISSUE.
NHTSA ODI #10732049
22,000 miles · Apr 30, 2015
SteeringStructureTraction Control System
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE V…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017*CN
NHTSA ODI #10713756
25,967 miles · Jan 30, 2015
Electrical SystemEngineVehicle Speed Control
ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR
NHTSA ODI #10680077
14,000 miles · Oct 27, 2014
EngineService BrakesSteering
RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO…
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RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I DID NOT KNOCK AGAINST THE KEYS IN THE IGNITION AND I COULD THINK OF NOTHING UNUSUAL THAT HAPPENED BEFORE THE ENGINE JUST FAILED. *TR
NHTSA ODI #10650362
860 miles · Jul 28, 2014
Engine
DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS
NHTSA ODI #10616798
Mileage unknown · May 15, 2014
StructureCrash
5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORIDA HIGHWAY PATROL. AMAZULU TRAN…
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5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORIDA HIGHWAY PATROL. AMAZULU TRANSPORT WAS DIRECTLY CONTACTED VIA PHONE CALL BUT HAVE REFUSED ANY RETURNING PHONE CALLS TO PROVIDE US WITH THEIR INSURANCE COMPANY'S ADDRESS. AMAZULU TRANSPORT IS IN THE BUSINESS OF TRANSPORTING VWHICLES BACK AND FORTH IN THE STATE OF FLORIDA. AMAZULU TRANSPORT APPARENTLY IS OPERATING A BUSINESS IN FLORIDA WITHOUT ANY/NO INSURANCE COVERAGE WHATSOEVER AND PROVIDING FHP WITH FALSE INFORMATION. REGISTERED CORPORATE OWNERS OF THIS FLORIDA CORPORATION ARE AS FOLLOWS: [XXX]. REGISTERED CORPORATE ADDRESS IS = 926 W HILLSBOROUGH AVE. TAMPA, FL 33614 TEL (407) 482 - 4142. ACCIDENT REPORT # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10588481
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 Chevrolet Captiva Problems, Complaints & Recalls | Skip That Year