2018 Chevrolet Camaro

The contact owned a 2018 Chevrolet Camaro. The contact stated that while driving at an undisclosed speed, the vehicle lost steering functionality, preventing the contact from steering from side to side. Additionally, the message "Service Power Steering Assist" was displayed. The contact referenced NHTSA Campaign Number: 25V175000 (Steering); however, the VIN was not included in the recall. The vehicle was taken to the dealer, where it was diagnosed with power steering failure. The vehicle was repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 14,000.

Loss of power steering, particularly mid-turn and at low speeds. Steering becomes very difficult and greatly increases risk of crash. I have had several instances where my power steering will go out mid-turn and the steering wheel becomes almost impossible to turn. I have nearly t-boned another car due to this issue. It has also nearly caused me to drive off the road into a ditch. I did not notice any warning lights on the dashboard, but it's hard to say because I was focused on not crashing the car.

I lose power steering randomly. When this occurs I get a service rear diff message on my dash, the fan motor cuts out, and gauges like the speedometer and tachometer go to zero. I took it to a dealer because I saw there was a recall for the exact problem I'm having with power steering, but I guess it's VIN specific and my car is not included in the recall. They also told me they couldn't get it to reproduce the symptoms I was talking about but after I left 10 minutes later it did it in a Walmart parking lot. I got it on video. This has caused one almost serious accident and multiple minor ones, and I can't afford the expensive dealer diagnostic fee and repair. I don't feel safe driving with it. I'm confused why I have the same make model and year of the recall but mine's not included. I called GM and the lady I talked to just kept repeating how my van wasn't included in the VIN specific group, and offered no help other than to go to a dealer and pay them to fix the same problem that is covered by other cars of the same year, make, and model. I asked her if it was possible that maybe their VIN groups should be expanded, especially because it's an 8 year old car and the recall just happened like 6 months ago, so maybe they didnt have all the data or info when they made the group of effected vehicles, and she hung up on me. Please help.

The power steering failed on June 17th, 2025 At approximately 3 PM. The system has been replaced by the local dealership so it is not available for inspection (dealership did it's own evaluation/inspection and determined the need for replacement). The vehicle was being driven when the power steering failed, so my safety and the safety of others on the same roadways was put at risk (fortunately, I was only about 1.5 miles from home). Prior to replacing the necessary parts, the local dealership reproduced and confirmed the problem was present (documentation to follow). The local dealership inspected the vehicle. As no accident occurred, local law enforcement and insurance representatives have not been involved. No warning lamps or messages or other symptoms of the problem occurred prior to the failure. A warning message was displayed once the failure occurred.

The contact owns a 2018 Chevrolet Camaro. The contact stated when the vehicle was started, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with steering gear failure. The contact was informed that the steering gear needed to be replaced and reprogrammed. The vehicle was not repaired. The contact referenced an unknown recall repair; however, the VIN was not associated with the unknown recall. The manufacturer was not made aware of the failure. The failure mileage was 92,276.

I got a message in the dash saying "service power steering".... then the steering wheel began to shake violently until I pulled the car off the road. After I shut the car off, the car was still shaking for a total of 2 minutes. The front wheels and steering wheel appeared as if the car was having a seizure. I shut the car off for 20 minutes, turned it back on and it was like nothing ever happened. My scan tool at home and picked up the code "C055C:61 Steering Gear Performance Stuck".