2016 Chevrolet Camaro

DURING ACCELERATION AND DECELERATION, THE 8-SPEED AUTOMATIC TRANSMISSIONS SEEMS TO JUMP AS IF IT IS MISSING GEARS. THIS HAS BEEN AN ONGOING ISSUE FOR SOME MONTHS. THE VEHICLE WAS PURCHASED BRAND NEW IN 2016 WITH ONLY 12 MILES. DIAGNOSTIC TESTING HAS BEEN PERFORMED AND NOTHING HAS BEEN FOUND. HOWEVER, THIS ISSUE STILL PERSISTS. ALSO, THE BACKUP CAMERA, RADIO, AND ENTIRE MYLINK SYSTEM WENT OUT. AFTER DIAGNOSTICS, IT WAS CONFIRMED THAT THE HMI MODULE WAS BAD--THE CAR WAS NOT 3 YEARS OLD AT THE TIME. UNFORTUNATELY, THIS IS A $1000 DEALERSHIP REPAIR TICKET. GM HAS STATED THAT THERE IS NOTHING THEY CAN DO. ALSO, OTHERS IN THE DEALERSHIP AS WELL AS OUTSIDE LICENSED REPAIR SHOPS SAID THEY HAD THE SEEN THE SAME ISSUE WITH THE CAMARO.

WHEN DRIVING AT HIGHWAY SPEED THE COMPUTER GENERATES A MESSAGE: REDUCED PERFORMANCE, REDUCE CLUTCH USE. WHEN THIS HAPPENS THE POWER OF THE ENGINE IS REDUCED TO 1/3 OR TO TWO CYLINDERS, AND THE SPEEDOMETER GOES FLYING ALL AROUND, VARYING BY ABOUT 25 MPH UP AND DOWN. WE HAVE TAKEN THE CAR FOUR TIMES TO THE CHEVROLET DEALERSHIP AND HAD THE CLUTCH AND FLYWHEEL REPLACED, TIGHTENED, ETC., AND THEY HAVE REPROGRAMMED SEVERAL THINGS IN COMPUTER. TWO SEPARATE CASES HAVE BEEN FILED WITH GM AND TO THIS POINT THEY HAVE NOT FIXED THE PROBLEM. THE TRANSMISSION IS STILL UNDER WARRANTY, BUT THEY SAY ITS NOT THAT. THIS CREATES AN EXTREMELY DANGEROUS DRIVING SITUATION.

IVE BEEN DEALING WITH CAR DEFECT CARWILL SHUTDOWN WHILE I WAS DRIVING AFTER WERE IT WILL IT SEVERAL TIMES TO THE DEALER AND WEREN'T NEVER ABLE TO SOLVE ISSUE AND WAS OFFER A REPLACEMENT ALMOST FOR TWO YEARS, AND THEY HAD PROMISE SO ALT IF TIME TO GIVE ME A NEW CAR CURRENTLY MY CAMARO HAS BEEN IN THE DEALER SINCE JAN 15 2019 BEEN STRUGGLE WITH NO VEHICLE IS CURRENTLY JUSTOFEER THE BUYBACK CARING LESS THAT ALL THIS HAS AFFECTING ME TO POINT OF HAVING TO BE UNDER MEDICAL CARE WITH ANXIETY GM CARING LESS PLEASE HELP

'INCIDENT #1: ON JUNE 15, 2018, AFTER MAKING MY NORMAL COMMUTE TO AND FROM WORK, I ARRIVED HOME. LATER THAT EVENING, WHEN I TRIED TO START MY CAR, I WAS NOT ABLE TO START IT AT ALL. I WAS UNABLE TO FIGURE OUT WHAT THE ISSUE WAS AND HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP. IT TURNED OUT THAT THE ISSUE WAS THE STARTER - AN ISSUE THAT SHOULD DEFINITELY NOT NEED TO BE OF CONCERN TO A NEW CAR OWNER. WHILE I WAS PROVIDED WITH A LOANER CAR, I WAS HIGHLY INCONVENIENCED DURING MY FATHER'S DAY WEEKEND. 'INCIDENT #2: WHILE DRIVING CAR TO AN APPOINTMENT ON THURSDAY, JUNE 21, 2018, THE GAS PEDAL GOT STUCK AND I COULD NOT STOP THE CAR. I REPEATEDLY TRIED TO APPLY BRAKES BUT THIS DID NOT WORK. TO AVOID CRASHING, RISKING MY SAFETY AND THE SAFETY OF THE OTHER ROAD USERS, I HAD TO MAKE A QUICK DECISION. THIS DECISION WAS FOR ME TO KICK THE GAS PEDAL TO BREAK IT. IN ORDER TO DRIVE THE CAR TO A SAFE LOCATION, I LITERALLY HAD TO USE AN UMBRELLA IN PLACE OF THE GAS PEDAL TO GIVE POWER TO THE CAR.

I HAVE TAKEN THIS VEHICLE TO CHEVROLET DEALERSHIPS APPROX. 8 DIFFERENT TIMES DUE TO MALFUNCTION OF THIS VEHICLE. I HAVE CONTACTED GENERAL MOTORS THIS VEHICLE STARTED THESE PROBLEMS 1 MONTH AFTER I PURCHASED IT WHEN I PURCHASED IT ,IT ONLY HAD 95 MILES ON IT, IN THE MEAN TIME DUE TO GENERAL MOTORS CLOSING THE CASE AND NOT WILLING TO FIX THE ISSUE I HAVE CONTACTED THE BETTER BUSINESS BUREAU , I HAVE ALSO CONTACTED NBC NEWS " CALL 12 FOR ACTION" SINCE I HAVE PURCHASED THIS VEHICLE IN NOVEMBER OF 2016 THIS VEHICLE HAS BEEN STALLING IN THE IN TRAFFIC, THE COMPUTERS WILL GO BLANK AND WHEN THEY COME BACK ON THEY HAVE TO REBOOT, AS I MENTIONED I HAVE TAKEN THIS VEHICLE IN 8 DIFFERENT TIMES AND NOBODY CAN FIX THE ISSUE, I EVEN REQUESTED A FIELD MECHANIC WHICH GENERAL MOTORS SET UP AFTER THE BBB CONTACTED THEM. I TOOK MY VEHICLE IN ON JUNE 12TH AND CANNOT GET ANYONE TO RETURN MY CALL THE ISSUES ARE STILL HAPPENING NBC NEWS CONTACTED ME YESTERDAY AND ASKED IF I HAD CONTACTED THE NHTSA DUE TO THIS SAFETY ISSUE NBC NEWS " CALL 12 FOR ACTION" GAVE ME THIS WEBSITE SAID THAT THEY COULD NOT CONTACT YOU UNTIL I HAD FILED A COMPLAINT. SINCE I PURCHASED THIS VEHICLE I HAVE SPOKEN WITH SEVERAL DIFFERENT PEOPLE AT GENERAL MOTORS TRYING TO GET THIS VEHICLE FIXED AND HAVE BEEN GETTING THE RUNAROUND UNTIL THE BBB HAS GOT INVOLVED. THESE ISSUES HAVE TAKEN PLACE IN THE MIDDLE OF TRAFFIC IT HAS HAPPENED WHEN JUST SITTING IN A PARKING LOT I WOULD BE AT A STOP LIGHT AND GO TO ACCULTURATE WHEN THE LIGHT TURNED GREEN AND IT WOULD AUTOMATICALLY STOP AND THE COMPUTERS IN THE VEHICLE WOULD BLACK OUT. CHEVROLET HAS TRIED 8 DIFFERENT TIMES TO FIX THIS PROBLEM AND HAS BEEN UNSUCCESSFUL EVERY TIME. GENERAL MOTORS EVEN HAD ME TAKE IT TO A DIFFERENT DEALERSHIP THEY CANT SEEM TO FIND THE SAFETY ISSUE WITH THIS VEHICLE.

2016 CAMARO 2LT RS WOULD NOT START 11.23.2017. AFTER CHECKING THE BATTERY COMPARTMENT, WATER WAS FOUND BELOW THE TRUNK DECK LID. DRIED THE AREA OUT AND WAS ABLE TO JUMP START VEHICLE. DROVE 29 MILES AND AS I NEARED MY DESTINATION, YOU COULD SMELL SMOKE. OPENED UP THE TRUNK AND FOUND SMOKE PLUS MELTED AND SINGED FUSES THAT POTENTIALLY COULD HAVE CAUGHT FIRE. VEHICLE TOWED TO CAPITAL AUTO GROUP 11.24.17. ADVISED DEALER THAT WE WOULD ESCALATE DUE TO SAFETY CONCERNS, BUT AUTHORIZED REPAIRS. DEALERSHIP LATER SAID THEY REVIEWED WITH GM AND IT DID NOT QUALIFY FOR GM CUSTOMER GOODWILL PROGRAM. THEY REPAIRED THE WIRING AND THEN CONCLUDED THAT THE WATER LEAK WAS CAUSED BY A DEFECTIVE TRUNK SEAL. REPAIRS WERE COMPLETED 12.26.2017. ASKED THE MANAGER TO RETURN OUR CALL, WHICH NEVER HAPPENED. ON 1.30.2018, WE CALLED GM AND OPENED A CASE WITH THEM. GM ADVISED THAT THE DEALERSHIP DID NOT FOLLOW PROTOCOL AND GM HAS NO RECORD OF THE DEALERSHIP NOTIFYING THEM THE VEHICLE FUSES WERE MELTED. ON 3.7.2018, CHECKED STATUS OF CLAIM WITH GM AND FOUND THAT THEY CLOSED THE CASE. THEY STATED THAT WHEN THEY CALLED THE DEALERSHIP, THEY WERE TOLD THE REPAIRS HAD BEEN COMPLETED, SO NO FURTHER INVESTIGATION WOULD WAS NEEDED. I ASKED MORE THAN ONCE IF THEY WERE NOT CONCERNED WITH VEHICLE SAFETY AND CARS POTENTIALLY CATCHING FIRE. THEY STATED THAT THE REPAIRS HAD BEEN COMPLETED AND THEY WERE NOT INVESTIGATING FURTHER, EVEN THOUGH CAPITOL AUTO GROUP DID NOT FOLLOW GM PROTOCOL ON A SAFETY ISSUE. I EVEN STATED 'SO YOU ARE GOING TO WAIT FOR VEHICLES TO CATCH FIRE BEFORE THIS IS A SAFETY CONCERN FOR GM' AND RECEIVED THE SAME RESPONSE. I LET THEM KNOW THAT A CLAIM WOULD BE FILED WITH NHTSA SO THIS COULD BE INVESTIGATED. VEHICLE WAS PURCHASED 01.19.16 AND WAS LESS THAN TWO YEARS OLD WHEN THIS OCCURRED. CUSTOMER RETAINED MELTED FUSES, PHOTOS DEALERSHIP PROVIDED AND THE REPAIR RECEIPTS.