2013 Chevrolet Camaro

The contact owns a 2013 Chevrolet Camaro. The contact stated that while operating the vehicle, the radio entertainment display malfunctioned and flickered off and on. During the failure, the turn signal alert, seat belt, and door chimes were all inaudible. The cause of the failure was not determined. The manufacturer and the local dealer were not notified of the failure. The failure mileage was 19,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET CAMARO. THE CONTACT STATED WHEN THE DRIVER DROVE ON A ROAD THAT WAS UNDERGOING CONSTRUCTION WORK, THE DRIVER HAD TO MOVE INTO THE LEFT LANE, SWERVE TO AVOID THE CONES ON THE ROAD, THE DRIVER CROSSED OVER FOUR LANES OVER THE SIDEWALK, WENT THROUGH A DITCH, AND CRASHED INTO A TREE. THE DRIVER WAS PRONOUNCE DEAD AT SCENE. THE VEHICLES AIR BAGS FAILED TO DEPLOY. THE POLICE DEPARTMENT WAS PRESENT AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

INTERMITANTLY THE CAR WILL NOT SHIFT INTO GEAR. YOU HAVE TO FORCE THE SHIFT INTO 1ST GEAR THEN INTO SECOND, AND I AM TALKING REALLY FORCING SHIFTER INTO GEAR.... AT TIMES THE SHIFTER WILL NOT SHIFT INTO ANY GEAR... THEN OTHER TIMES IT RUNS JUST PERFECTLY... IT IS HAPPENING MUCH MORE FREQUENTLY AND IS DANGEROUS. BELOW IT IS ASKING WHEN DID THIS HAPPEN - THIS A FREQUENTLY OCCURING PROBLEM, AND I SEE ONLINE MAY OWNERS ARE HAVING THE SAME PROBLEMS WITH DEALERS OFFERING NO HELP. OR PAYING FOR A REPAIR AND PROBLEM PERSISTS.

PLEASE HELP ME. I AM HAVING DIFFICULTY WITH ROTOLO CHEVROLET IN FONTANA, CALIFORNIA PROVIDING ME WITH A NEW REPLACEMENT KEY IN EXCHANGE FOR THE CAMARO KNEE-KEY RECALL NO. 14V346KEY WITHOUT CHARGE. I DO NOT FEEL SAFE DRIVING MY CAR WITH THE ORIGINAL KEY THAT CAME WITH THE CAMARO, MY SAFETY IS AT RISK, AND ROTOLO CHEVROLET IS WRONGFULLY CHARGING $506.00 FOR THE RECALL REPLACEMENT I AM THE ORIGINAL OWNER OF MY 2013 CHEVROLET CAMARO (VIN: [XXX]) AND I ONLY HAVE THE ORIGINAL KEY THAT CAME WITH THE CAR WHEN PURCHASED IN 2013 (SEE PICTURES). ON SATURDAY, APRIL 3, 2021, I HAD AN 11:30 A.M. APPOINTMENT WITH ROTOLO CHEVROLET IN FONTANA, CALIFORNIA TO REPLACE MY ORIGINAL KEY DUE IT BEING RECALLED. ROTOLO CHEVROLET ADVISOR [XXX] SAID I HAD TO PAY $506.00. [XXX] SAID THAT EVEN THOUGH I HAVE THE ORIGINAL KEY (HE HELD MY KEY PERSONALLY AND CONFIRMED IT WAS THE ORIGINAL; NOT A RECALL REPLACEMENT TWO-PART KEY) HE CANNOT REPLACE THE KEY UNLESS I PAY FOR IT AS HIS PAPERWORK SAYS THE RECALL WAS COMPLETED. I EXPLAINED HIS RECORD IS INCORRECT AS THE ONLY KEY I HAVE IS THE ORIGINAL. WHILE AT ROTOLO CHEVROLET, I PLACED AN ORDER FOR A NEW KEY EVEN THOUGH I DID NOT AGREE WITH BEING CHARGED $506.00 FOR A RECALL REPLACEMENT KEY. I HAD TO CONTINUE WITH THE PROCESS TO ORDER A NEW KEY BECAUSE OF MY SAFETY. DUE TO THE RECEIPT STATING DECLINED REPAIRS, I CALLED ROTOLO CHEVROLET ON MONDAY, APRIL 5, 2021. I SPOKE WITH ALMA AND SHE SAID SHE WAS GOING TO EXPLAIN MY RECALL KEY MATTER WITH A MANAGER ([XXX]), AND TRANSFERRED ME TO [XXX]. REGARDING THE ERROR ON THE RECEIPT STATING I DECLINED THE REPLACEMENT KEY. I ONLY DECLINED THE CHARGE OF $1,492.00, DUE TO A SHORT IN THE CONNECTION TO MY ONSTAR AND RADIO. THIS WAS TOO EXPENSIVE. THEY ALSO CHARGED ME $180.00 FOR NO WORK DONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY RADIO TURNS ON AND OFF-VERY DISTRACTING TO MY DRIVING AND MAKES A LOUD POPPING SOUND FROM SPEAKERS-WHICH IS STARTLING. ALONG WITH THIS MY DEFROST TURNS ON AND OFF WHICH SOMETIMES LIMITS MY VISIBILITY. THIS HAPPENS WHILE THE CAR IS PARKED AND WHILE DRIVING INTERMITTENTLY. IT HAPPENS ABOUT 20 TIMES WHILE DRIVING A SHORT DISTANCE OF ABOUT 10 MILES. IT ALSO HAPPENED WHILE I WAS DRIVING ON THE INTERSTATE.

I HAVE BEEN EXPERIENCING PROBLEMS WITH MY RADIO FOR ABOUT 10 MONTHS NOW. THE PROBLEM STARTED WHEN I PRESSED ON MY BRAKES IN A CITY STREET AND THE RADIO TURNED OFF AND TURNED BACK ON AFTER A FEW SECONDS. I FOUND IT ODD, BUT IGNORED IT INITIALLY. THIS PROBLEM STARTED TO HAPPEN MORE REGULARLY, WITH A STRONG ASSOCIATION BETWEEN THE RADIO TURNING OFF AND BACK ON TO USING THE BRAKES ON MY CAR. OVER THE COURSE OF SEVERAL MONTHS, THE PROBLEM BECAME MORE SIGNIFICANT, HAPPENING MORE FREQUENTLY DURING MY DRIVES, AND NO LONGER ASSOCIATED WITH BRAKING, IT WOULD JUST HAPPEN RANDOMLY NOW. THE RADIO WOULD TURN ON AND OFF REPEATEDLY DURING MY DRIVES, WHETHER I WAS ON A CITY STREET OR HIGHWAY. AT THIS POINT, MY AIR WOULD ALSO TURN ON AND OFF WHEN THE RADIO WOULD START GLITCHING. THERE WERE TIMES WHEN I WOULD TURN ON MY CAR AND THE RADIO JUST WOULDN'T TURN ON AT ALL. THERE WAS ONE TIME THAT IT TOOK 20 MINUTES INTO MY DRIVE FOR THE RADIO TO FINALLY TURN ON, ONLY FOR IT TO START TURNING ON AND OFF AGAIN. THIS PROBLEM CAN BE VERY DISTRACTING WHILE DRIVING, AND MAY CAUSE AN ACCIDENT. AS A RESULT, I HAD TO REMOVE THE RADIO FROM MY CAR AND I JUST DRIVE IN SILENCE. THE AIR NO LONGER TURNS ON AND OFF AND I CAN DRIVE PEACEFULLY, EVEN THOUGH I WOULD LOVE TO LISTEN TO THE RADIO WHILE I DRIVE.