2013 Chevrolet Camaro

The contact owns a 2013 Chevrolet Camaro. The contact stated that while driving 37 MPH and approaching a curve in the road, the “Service Power Steering” warning light illuminated, and the steering wheel seized. The contact used an excessive amount of force to steer the vehicle and drove to a nearby parking lot. After the vehicle was parked for approximately 6 hours, the contact restarted the vehicle, and the vehicle regained power steering functionality. The vehicle was taken to the dealer, who refused to service the vehicle due to its age of the vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.

The steering has become hard to turn the vehicle. Vehicle is a 2013 Chevrolet Camaro with a V8 engine. GM issued Service Bulletin PIC5643D which includes 2013 Chevrolet Camaro Equipped with any V8 Engine (RPO LS3 or LSA or L99) but when I called GM, they said there are no special actions as the steering doesn't come up under the VIN and recommended filing this complaint with the NHTSA. They could give no information regarding repairs only recommending taking it to a dealer. A quick Goggle search reveals GM is aware of the problem but doesn't want to address it unless the NHTSA forces them to do so. Consumers have spent thousands of dollars trying to fix this issue to no avail. Loss of steering has caused some consumers to crash posing a significant danger to society as a whole. Please force GM to address this issue for the safety and security of society as a whole. There is currently a recall for the ignition swich which GM said has nothing to do with the steering issue.

MY ZL1 CAMARO HAS HAD A ELECTRONIC STEERING (EPS) FAILURE WHILE I WAS DRIVING ON THE ROAD. APPARENTLY, FAILURE OF EPS IS COMMON WITH THE CAMARO AND GM/CHEVROLET HAS A TSB ISSUED TO HELP DEAL WITH THIS ISSUE. TSB DOCUMENT IS PIC5643E. I HAVE ATTACHED IT HERE. THIS CAN HAS 40,070 MILES ON IT AND IS IN IMMACULATE CONDITION. THE CHEVROLET DEALER JUST DIAGNOSED THIS ISSUE, AND TRIED TO CHARGE ME $2600 FOR REPLACING THIS PART. THIS IS A SAFETY ITEM, AND IT IS NOT POSSIBLE TO DRIVE THIS CAR WITHOUT THIS STEERING WORKING. THIS IS ALSO A $60,000 CAR. NO ONE AT CHEVROLET IS DOING ANYTHING TO HELP WITH THIS ISSUE. I HOPE THIS COMPLAINT WILL BE HELPFUL TO SOMEONE IN THE FUTURE.

MY STEERING COLUMN CAME COMPLETELY OUT AND PINNED ME BACK TO THE SEAT AND ALMOST WENT THROUGH THE ROOF OF THE CAR. I WAS STOPPED AT A RED LIGHT THEN ALL OF A SUDDEN I WAS HIT AT AN ESTIMATED SPEED OF 60-65 MPH. THE GUY NEVER HIT HIS BRAKES BUT HIT ME AND PUSHED ME THROUGH THE LIGHT. PICTURES ARE POSTED. THE SCRATCH MARK IS OF THE ROOF, WHERE STEERING COLUMN ALMOST WENT THROUGH IT. GM DID SEND AN ENGINEER DOWN TO MY HOUSE TO INVESTIGATE, HE WAS THERE 5 HRS AND WHEN HE LEFT HE WAS STILL SHOCKED THAT A REAR END AND IT DID THIS. HE DID SAY THAT IF I HAD OF BEEN HIT IN THE HEAD AREA I WOULD BE DEAD. I DID HAVE SURGERY ON MY LEFT THUMB AND WRIST I HAD A RUPTURE OF THE ULNAR COLLATERAL LIGAMENT WITH AVULSION TO MY LEFT THUMB. SURGEON STATES I WILL NEVER BE 100% AGAIN..

I'M CONSIDERING PURCHASING THIS VEHICLE FROM A DEALERSHIP IN LOGAN, OH. WHEN I CHECKED TO SEE IF THERE WERE REPORTED PROBLEMS WITH THE MODEL, I SEE THAT THERE ARE THOUSANDS OF COMPLAINTS CONCERNING THE AC/RADIO, CLIMATE CONTROL, TURN SIGNALS AND OTHER ASSOCIATED ELECTRICAL PROBLEMS THAT ARE COMMON TO ALL OF THESE RELATED CONSUMER COMPLAINTS THAT AS TO DATE HAS NOT BEEN ADDRESSED BY EITHER THE GM CORP. OR THE NHTSA. THE 2ND THING THAT I FOUND THERE IS INDEED A RECALL CONCERNING THE IGNITION SWITCH WITH MANY OWNERS HAVING NOT BEEN ABLE TO GET GM DEALERS TO REPAIR. ANOTHER CONCERN TO ME ABOUT THIS PARTICULAR VEHICLE, IS THAT WHEN I ENTERED THE VIN THE RESULTS ON THIS SITE STATES THAT THERE IS ZERO RECALLS ON THIS MAKE, MODEL AND YEAR. JUST WONDERING WHAT'S UP WITH THAT?

WHILE DRIVING ON INTERSTATE, POWER STEERING QUIT WORKING. VEHICLE WAS VERY HARD TO STEER AND PULLED INTO ANOTHER LANE. LUCKILY, NO CARS WERE NEAR. WE MANAGED TO GET HOME AND TOOK TO LOCAL CHEVROLET DEALER. THEY RESET IT AND POWER STEERING WORKED FOR A WHILE. DROVE THE CAR FOR APPOXIMATELY 60 MILES AND IT HAPPENED AGAIN ON A 2 LANE ROAD IN MIDDLE OF TURN. ALMOST WRECKED. VEHICLE ONLY HAS 8700 MILES ON IT, BUT BECAUSE OF YEARS, WARRANTY IS OUT. 8700 MILES!!! WHEN I CONTACTED GM OVER ABOUT A MONTH SEVERAL TIMES, THEY FINALLY TOLD ME THEY WOULD NOT FIX IT. I ALSO HAVE A 2014 SILVERADO THAT HAD A RECALL FOR THE SAME PROBLEM. MY DAUGHTER HAS A 2017 COLORADO THAT THE POWER STEERING WENT OUT ON TODAY. IT IS STILL UNDER WARRANTY. PLEASE INVESTIGATE THIS PROBLEM. WHEN I CHECKED OUT PROBLEMS ONLINE, I FOUND SEVERAL OTHER PEOPLE HAVE HAD THE SAME PROBLEM.

I OWN A 2013 CHEVROLET ZL1 CAMARO WITH 76500 MILES. IN THE PROCESS OF MAKING A RIGHT TURN, THE ELECTRIC POWER STEERING ASSIST FAILED, CAUSING LOSS OF STEERING CONTROL. THE VEHICLE WAS TOWED TO MY LOCAL DEALERSHIP. CHEVROLET SAID THIS WAS NOT A WARRANTY ITEM AND THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. CHEVROLET WANTED $2,791.00 TO REPAIR THIS PROBLEM.

WHEN TURNING INTO A PARKING LOT, MY POWER STEERING WENT OUT AND THE SERVICE POWER STEERING MESSAGE APPEARED. IT HAS HAPPENED MULTIPLE TIMES SINCE THEN. IT ONLY HAPPENS AT LOW SPEED MANEUVERING (<12MPH). THE FOLLOWING HAPPENS ONCE THE PROBLEM IS CREATED: POWER FLICKERS ON THE CAR; THE AC RESETS, RADIO RESETS, POWER STEERING GOES OUT, AND THE FOLLOWING MESSAGES DISPLAY: "SERVICE POWER STEERING" "SERVICE STABILITY CONTROL" AND "OPEN AND CLOSE PASSENGER WINDOW". I TOOK THE VEHICLE TO THE CHEVROLET DEALER, AND THEY TOLD ME THE ELECTRIC STEERING ASSEMBLY NEEDS TO BE REPLACED. I'VE RESEARCHED THIS PROBLEM ONLINE AND IT IS FAIRLY COMMON BETWEEN 2012-15 CAMAROS'. LUCKILY, I HAVE THE ABILITY TO REMAIN CALM AND CONTROL THE CAR WHEN THIS HAPPENS. I AM NOT SO SURE OTHERS WILL HAVE THE SAME FATE AS I DID. HERE IS A FORUM POST WITH MOST OF THE COMPLAINTS CONSOLIDATED: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).