2018 CAN-AM Spyder F3

BRP has a recall for the output shaft for the 2018 Can Am Spyder F3T. Just after receiving the recall letter the output shaft on my Spyder went out. My bike does have more than the 37,000 miles on it. This is a known defect with this Bike. It is not right that BRP knows this part is defective and has a milage limit on it. This bike is my daily driver for work. I have contacted BRP and have been told as my bike has more miles that i am just up a creek without a paddle as I still owe more than $11,000. on this bike. I have asked for a call back and have not received any. I think this is wrong of them to put a milage cap on this part as it is designed to last the bike its lifetime. I have even told them i would cover parts if they would cover labor on this. I just really need some help with this issue. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Shifting / stalling problems: 2018 F3L SE6 **Problem has occurred using each of my 2 Spyder keys Problem definition: At times, bike stalls while driving...begins shaking and remains in last gear prior to the stall. Gear shown in Display does not change from gear it was last in when bike stalled out. Orange exclamation point ! (Vehicle Malfunction) appears on lower left corner of Display and the last gear the bike was in prior to stalling still appears on Display. The gray banner, Transmission Fault also flashed quickly on Display for 2 of the 4 total fault occurrences. This happened when I was traveling in higher gears, approx. RPM at 3900-4200, as in 3rd, 4th, 5th or 6th gear. It stalls with no power to throttle and loss of shifting. **What I do to clear error – so far: Pull off road, turn bike key off, wait a few minutes, remove / reinsert key. Sometimes had to do the re-start procedure 2-3 times before display error clears. ONLY if Display error is cleared do I have power on the engine. Sometimes can start bike with error still in display, but have NO POWER from throttle to engine. Stalling issues happened to me: 7/31/22, 08/04/22, 08/17/22. Dealer duplicated issue - see invoices. BRP Can-Am: had dealer "reprogram"? or update the VCM, and to clean the HCM.