2011 Cadillac Srx

This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I have broken nose. I will need surgery.

UNITS ONE, TWO, AND THREE WERE TRAVELING ON I-90 W/B. AT APPROXIMATELY MILEPOST 62.0 UNIT ONE TRAVELING IN LANE #3 (LANE #3, BEING THE THIRD LANE FROM THE MEDIAN WALL) LOST CONTROL, SPUN, AND STRUCK THE REAR DRIVER QUARTER PANEL OF UNIT TWO TRAVELING IN LANE #3. THE IMPACT FORCED FORWARD UNIT TWO INTO THE REAR OF UNIT THREE TRAVELING IN LANE #1. THEN UNIT TWO SPUN, DROVE OFF THE ROADWAY ONTO THE RIGHT SHOULDER AND STRUCK THE CONCRETE BARRIER. THE DRIVERS HAD NO RECOLLECTIONS REFERENCING THE ACCIDENT. My car was nr.2 in police report. I hit concrete barrier and my airbags didn't deploy. Car is a total loss. not repairable. My head landed on steering will. I have fractures nasal bone and my cartilage was moved. I will need have a surgery. Other injury are lower back , knee and chest. State Farm Insurance towed car to Friendly Ford facility phone is 630-924 8686 ext 8351. State Farm External Claim Resource is 855-231-1590 ext.711.

On multiple occasions, when I have had to panic brake, either due to snowy weather conditions or when I had to brake hard while on the highway, the brake pedal loses pressure and I am barely able to stop for some time, thereafter. Later, the pressure returns to normal. I have taken the vehicle to the repair shop on multiple occasions, and the techs have been unable to reproduce the problem. This is a serious problem, and could lead to serious injury or death. Please issue a recall immediately and force the manufacturer to fix this. Thank you.

The contact owns a 2011 Cadillac SRX. The contact stated while driving 35 MPH at night, the headlights were extremely dim, the contact was unable to see more than approximately 8-feet ahead of the vehicle. The vehicle was taken to the dealer but was diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.

The contact owned a 2011 Cadillac SRX. The contact stated that while driving at approximately 45-50 MPH, another vehicle rear-ended his vehicle, causing his vehicle to crash into a concrete barrier. No air bags were deployed upon impact. The contact suffered a broken nose from hitting the steering wheel upon impact and was transported by ambulance to the hospital. A police report was filed. The vehicle was towed to a tow yard, then to a body shop where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

My brake pedal has gone to the floor at random times while driving. When it happens, approx. the last 10% of pedal travel has limited braking power. After this occurs, the pedal will return back to normal, after a day or so. This situation occurs after the ABS system is activated during a hard stop, sliding on ice or snow, or when the ABS is triggered. I have seen reports on internet that indicate that this issue can be caused by the ABS control module (part no. 20842710) having internal valve/seal leak failure. The theory is, once the ABS is activated and diverts fluid to the wheels that have traction (still spinning), the ABS valves.chambers stick open. Problem is the part - module is currently unavailable throughout North America.

The contact owned a 2011 Cadillac SRX. The contact stated that while driving approximately 70 mph and approaching traffic ahead the driver depressed the brake pedal to stop and the vehicle suddenly lost control, spun out, and drove into the opposite lane before two other vehicles crashed into it. During the crash, the vehicle was destroyed. The front passenger sustained a left shoulder injury which required medical treatment. No further injury information was available. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The VIN search confirmed that the NHTSA recall campaign 21v473000(suspension) was present. The contact believed the incident was related to the unrepaired recall. The manufacturer was also notified of the failure. The failure mileage was 140,000.

The contact owns a 2011 Cadillac SRX. The contact stated that the stability warning light was illuminated. There was a rattling and knocking sound detected under the vehicle. The vehicle was taken to the local dealer where the vehicle was repaired under NHTSA Campaign Number: 21V473000 (Suspension). The contact was informed that there was a charge for the repair. The vehicle was repaired however the failure recurred. The manufacturer was not notified. The approximate failure mileage was 122,747.

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 30 MPH, the brake pedal was depressed but failed to operate as designed. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

The contact owns a 2011 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle was swaying. The vehicle then stalled with the service traction control and stability warning lights illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that parts were not yet available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. Parts distribution disconnect. The approximate failure mileage was 136,000.