TL*THE CONTACT OWNS A 2006 CADILLAC SRX. THE VEHICLE WAS PARKED AND THE GLASS SUNROOF WAS SHATTERED. THE POLICE INSPECTED THE SUNROOF AND STATED THAT THE WINDOW SHATTERED ON IT'S OWN AND WASN'T VANDALISM. THE POLICE DIDN'T FEEL THE NEED TO PROVIDE A POLICE REPORT. AN INSURANCE CLAIM WAS FILED. GENERAL MOTORS STATED THAT THE R…
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TL*THE CONTACT OWNS A 2006 CADILLAC SRX. THE VEHICLE WAS PARKED AND THE GLASS SUNROOF WAS SHATTERED. THE POLICE INSPECTED THE SUNROOF AND STATED THAT THE WINDOW SHATTERED ON IT'S OWN AND WASN'T VANDALISM. THE POLICE DIDN'T FEEL THE NEED TO PROVIDE A POLICE REPORT. AN INSURANCE CLAIM WAS FILED. GENERAL MOTORS STATED THAT THE REPAIR WAS THE CONTACT'S RESPONSIBILITY. THE PRICE TO REPAIR THE SUN ROOF WAS $1,300. THE PURCHASE DATE, VIN AND ENGINE SIZE WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
NHTSA ODI #10205747
1,000 miles · Jul 10, 2006
Visibility
SUNROOF HAS HAD MULTIPLE PROBLEMS. IN THE FIRST 6 MONTHS, THE CAR HAS HAD 7 VISITS TO THE SHOP BECAUSE OF SUNROOF PROBLEMS. I AM WAITING FOR IT TO SHATTER LIKE THE SO MANY OTHER COMPLAINTS I AM HEARING ABOUT. I AM NERVOUS THAT MY KIDS WILL BE IN THE CAR WHEN IT DOES SHATTER. *JB
NHTSA ODI #10161992
2,000 miles · Jul 6, 2006
Visibility
DT*: THE CONTACT STATED THE SUNROOF SHATTERED EARLY IN THE MORNING ON SATURDAY, JULY FIRST. PRIOR TO THIS INCIDENT THERE WERE PROBLEMS WITH THE MOONROOF NOT CLOSING PROPERLY . DURING THE FIRST INCIDENT, THE VEHICLE WAS IN THE DEALERSHIP FOR SEVEN DAYS REGARDING THE MOONROOF AND THE ISSUE WAS NOT RESOLVED. WHEN IT WAS TAKEN BA…
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DT*: THE CONTACT STATED THE SUNROOF SHATTERED EARLY IN THE MORNING ON SATURDAY, JULY FIRST. PRIOR TO THIS INCIDENT THERE WERE PROBLEMS WITH THE MOONROOF NOT CLOSING PROPERLY . DURING THE FIRST INCIDENT, THE VEHICLE WAS IN THE DEALERSHIP FOR SEVEN DAYS REGARDING THE MOONROOF AND THE ISSUE WAS NOT RESOLVED. WHEN IT WAS TAKEN BACK TO THE DEALER, THE MOONROOF, SUNROOF/TRACKS AND SIDE PANELS TO THE REAR OF THE TRUCK WERE DISASSEMBLED AND REPLACED. THE REPAIR WAS A COLLABORATIVE EFFORT ON BETWEEN THE DEALER AND THE MANUFACTURER. AFTER THE THE PROBLEM PERSISTED, THE DEALER DETERMINED THAT THEY WOULD NOT REPAIR THE SUNROOF AGAIN WITHOUT A COST. THE DEALER STATED THERE MUST HAVE BEEN A FRACTURE TO THE GLASS BY AN EXTERNAL OBJECT BECAUSE THERE HAVE BEEN NO PREVIOUS COMPLAINTS ON THIS ISSUE. THE CONTACT REFERRED TO WWW.CONSUMERAFFAIRS.COM WHERE THERE IS AN ARTICLE DATED JANUARY 2, 2006, STATING THAT NHTSA IS INVESTIGATING 17 COMPLAINTS FOR THE CADILLAC SRX FROM 2004- 2006. THE ARTICLE ALSO CITES 19 INJURIES SUSTAINED DUE TO THE SUNROOF DEFECT. ON A MESSAGE BOARD OF CADILLACOWNERS.COM, A OWNER OF 2005 SRX ALSO HAD THE SUNROOF SHATTER.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
CERTAIN SPORT UTILITY VEHICLES AND TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES HAVE AN INCOMPLETE TIRE RIM DESIGNATION ON THE CERTIFICATION/TIRE LABEL LOCATED ON THE DRIVER'S DOOR EDGE. IN ADDITION, THE LABEL MAY ALSO BE MISSING THE TIRE LOAD RATING ON THE LABEL. ALTHOUGH THIS INFORMATION IS NOT REQUIRED BY THE STANDARD, IF A TIRE OF A LESSER LOAD RATING IS INSTALLED, THE TIRE MAY NOT BE ABLE TO SUSTAIN THE LOADS ENCOUNTERED DURING USE.
Consequence & remedy
Consequence: IF A CUSTOMER REPLACES A WHEEL AND ONLY RELIES ON THE RIM SIZE DESIGNATION THAT IS INDICATED ON THE LABEL, A WHEEL THAT IS OF A DIFFERENT RIM CONTOUR DESIGNATION MAY BE INSTALLED. IT MAY BE DIFFICULT OR IMPOSSIBLE TO MOUNT THE TIRE ON A WHEEL WITH THE WRONG CONTOUR. IF THE TIRE IS MOUNTED ON THE WHEEL WITH THE WRONG CONTOUR, THE WHEEL AND TIRE MAY NOT PERFORM AS INTENDED, WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: A LABEL THAT WILL CORRECT THE LABEL ORIGINALLY INSTALLED WILL BE MAILED TO CONSUMERS ALONG WITH INSTALLATION INSTRUCTIONS. THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL. THE RECALL BEGAON ON NOVEMBER 7, 2006. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2239, CHEVROLET AT 1-800-630-2438, AND GMC TRUCKS AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
2006 Cadillac Srx Problems, Complaints & Recalls | Skip That Year
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