Engine. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports2 fire reports4 injury reports

Suspension complaints

3 reports

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154,000 miles · Oct 3, 2020

Electronic Stability Control (esc)Power TrainSuspension

POWER TRAIN AXLE IS NOT RIGHT REAR DIFFERENTIAL ETC WHEEELS AND RIM GET STUCK WHEN TURNNING EITHER LEFT OR RIGHT KEY RING LOCKS OR GET STUCK. SHOCKS AND STABITLTY LIGT COMES ON SAYING IT NEEDS FIXING AND TIRE SENSOR

NHTSA ODI #11362535

79,025 miles · Jul 25, 2014

Suspension

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FIRST STARTED HEARING PROBLEM WHEN I PURCHASED SUV BACK IN JUNE 2012, I TOOK IT TO DEALER SEVERAL TIMES WITHIN DAYS OF PURCHASING THE SUV AND THEY WOULD NOT FIX IT, THEY WANTED TO CHARGE ME $1600.00. WARRANTY WOULD NOT COVER IT BECAUSE THEY SAID IT WAS A EXISTING CONDITION. SO, THAT'S THE FIRST ISSUE I HAVE. NOW, THE SAME ISSUE GOT WORSE (@ 108,000 MILES) AND BECAME A SAFETY ISSUE AND I NOTICED THE SAME PROBLEM WAS IN THE RECALL INFO FROM DEC 2007 ON THE LEMONLAW SITE. JULY 17TH 2014 I TOOK MY SUV IN FOR REPAIR ON ANOTHER ISSUE, THEN ON THE 19TH I CALLED THE DEALER CAUSE I STARTED TO HEAR A WHINNNG NOISE AND A CLUNK SOUND THAT WAS EVEN LOUDER THAN BEFORE. THAT SAME DAY AS I WAS TRANSPORTING A CLIENT COMING OUT OF A PARKING LOT MY CAR SUDDENLY JERKED SO HARD MY CLIENT ALMOST BUMPED HER HEAD ON THE DASHBOARD AND ME ON THE STIRRING WHEEL. AFTER HAVING IT TOWED TO ANOTHER CADILLAC DEALERSHIP NEARBY I WAS TOLD THAT IT WAS THE DIFFERENTIAL PINION/ BUSHINGS ALL THE FLUID HAD LEAKED OUT AND WHEN THE TECH SHOWED ME WHAT HAPPEN ALL BOLTS WERE MISSING THAT SUPPOSE TO HOLD PARTS TOGETHER. SO, I ASKED DOES THAT HAPPEN OVER A PERIOD OF TIME AND HE TOLD ME NO IT DOESN'T AND HES NEVER SEEN THAT BEFORE. SO, NOW I AM VERY SUSPICIOUS, CONFUSED AND ANGRY. THE REPAIR IS GOING TO COST $3,000, THEY SAID WITH NO WAY AROUND IT, I DID BUY THE CAR USED BUT I FEEL THAT THIS ISSUE SHOULD BE COVERED BY THE MANUFACTURER AND/OR DEALER. THERE WERE OTHER ISSUES THAT I HAD WITH THE SUV THAT WAS TAKEN CAREOF, THEY CALLED IT SPECIAL CODES BUT THEY LEFT THIS ONE OUT. PLEASE HELP, I HAVE ELDERLY CLIENTS/FAMILY/ FRIENDS THAT I CARE FOR ON A DAILY BASIS AND I NEED MY SUV. *TR

NHTSA ODI #10616285

50,000 miles · Jan 14, 2009

Suspension

THE STRUTS ON THE VEHICLE ( FRONT) WEAR DOWN COMPLETELY TO FAST FROM PURCHASE. IT IS MORE LIKE YOU ARE OFFROADING WHILE DRIVING. CAR COMPLETELY JOSTLES YOU AROUND. I HAVE BEEN COMPLAINING ABOUT THIS FOR OVER A YEAR. THE CAR IS ONLY A 2006. THIS NEEDS TO BE LOOKED AT. *TR

NHTSA ODI #10255069

Official recalls

14V394000 · Electrical System:ignition

Jul 2, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

07V589000 · Power Train:axle Assembly:axle Shaft:seal

Dec 20, 2007

ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.

Consequence & remedy

Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.

06V307000 · Wheels:rim

Aug 11, 2006

CERTAIN SPORT UTILITY VEHICLES AND TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES HAVE AN INCOMPLETE TIRE RIM DESIGNATION ON THE CERTIFICATION/TIRE LABEL LOCATED ON THE DRIVER'S DOOR EDGE. IN ADDITION, THE LABEL MAY ALSO BE MISSING THE TIRE LOAD RATING ON THE LABEL. ALTHOUGH THIS INFORMATION IS NOT REQUIRED BY THE STANDARD, IF A TIRE OF A LESSER LOAD RATING IS INSTALLED, THE TIRE MAY NOT BE ABLE TO SUSTAIN THE LOADS ENCOUNTERED DURING USE.

Consequence & remedy

Consequence: IF A CUSTOMER REPLACES A WHEEL AND ONLY RELIES ON THE RIM SIZE DESIGNATION THAT IS INDICATED ON THE LABEL, A WHEEL THAT IS OF A DIFFERENT RIM CONTOUR DESIGNATION MAY BE INSTALLED. IT MAY BE DIFFICULT OR IMPOSSIBLE TO MOUNT THE TIRE ON A WHEEL WITH THE WRONG CONTOUR. IF THE TIRE IS MOUNTED ON THE WHEEL WITH THE WRONG CONTOUR, THE WHEEL AND TIRE MAY NOT PERFORM AS INTENDED, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: A LABEL THAT WILL CORRECT THE LABEL ORIGINALLY INSTALLED WILL BE MAILED TO CONSUMERS ALONG WITH INSTALLATION INSTRUCTIONS. THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL. THE RECALL BEGAON ON NOVEMBER 7, 2006. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2239, CHEVROLET AT 1-800-630-2438, AND GMC TRUCKS AT 1-866-996-9463.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA06001 · Sunroof Glass Failure

Opened Jan 20, 2006 · Closed Dec 1, 2006

Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly

ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.