NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
216 reports111,345 miles · Jun 10, 2010
Suspension
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY SPUN OUT OF CONTROL ONTO THE SIDE OF THE ROAD INTO THE GRASS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE EXHIBITED A PARTIAL DETACHMENT OF THE SUBFRAME CAUSED BY DE…
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TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE UNEXPECTEDLY SPUN OUT OF CONTROL ONTO THE SIDE OF THE ROAD INTO THE GRASS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE EXHIBITED A PARTIAL DETACHMENT OF THE SUBFRAME CAUSED BY DEFECTIVE OR MISSING FRAME WELDS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V125000 (SUSPENSION: REAR) FOR THE 2005 CADILLAC SRX MODEL. THE CONTACT IS CONCERNED THAT THE RECALL DOES NOT INCLUDE HIS YEAR, MAKE AND MODEL VEHICLE. HE EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 111,345.
NHTSA ODI #10335685
Mileage unknown · Jun 7, 2010
Electronic Stability Control (esc)Steering
CADILLAC SRX 2004, THE STABILIZER KEEPS ENGAGING AND WHEN IT ENGAGES, IT JERKS THE CAR, IT MAKES THE CAR SWERVE. IT ENGAGES WITHOUT NOTICE AND IF YOU ARE NOT PAYING ATTENTION WHEN IT ENGAGES, YOU LOSE CONTROL OF THE CAR. *TR
NHTSA ODI #10334924
88,453 miles · Jun 3, 2010
Structure
WENT THROUGH THE CAR WASH. DURING FINAL STAGE (WIND TO BLOW OFF MOISTURE) WINDSHIELD HEADER FLEW OFF CAR. AFTER INSPECTION IT WAS REVEALED THAT THE ONLY METHOD OF ATTACHMENT TO THE VEHICLE WAS DOUBLE SIDED TAPE. THIS IS UNACCEPTABLE ESPECIALLY GIVEN THE LOCATION OF THE PIECE WHERE THERE IS A LOT OF WIND (FRONT OF ROOF). *TR
NHTSA ODI #10334464
52,000 miles · Jun 3, 2010
Engine And Engine CoolingVehicle Speed Control
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED WHEN BRAKING TO A COMPLETE STOP, THE VEHICLE WOULD LOSE POWER AND HESITATE TO ACCELERATE. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY TWICE, THE POWER CONTROL MODULE WAS REPLACED AND REPROGRAMMED AND THE BODY GASKET WAS ALSO REPLACED. THE FAILURE WAS NOT CORRECTED. …
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TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED WHEN BRAKING TO A COMPLETE STOP, THE VEHICLE WOULD LOSE POWER AND HESITATE TO ACCELERATE. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY TWICE, THE POWER CONTROL MODULE WAS REPLACED AND REPROGRAMMED AND THE BODY GASKET WAS ALSO REPLACED. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER FILED A COMPLAINT FOR THE CONTACT BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 56,815. UPDATED 11/15/10 *CN UPDATED 11/24/10
NHTSA ODI #10334392
48,000 miles · May 21, 2010
Electronic Stability Control (esc)
STABILIZING SYSTEM ENGAGED CONTINUALLY CAUSING VEHICLE TO SLOW DOWN AND STRANGE GRINDING NOISE IF ATTEMPT TO STOP. HAPPENS DAILY, AT DEALER NOTHING WAS FOUND WRONG, BUT THEY ARE AWARE OF THE PROBLEM. *TR
NHTSA ODI #10331508
Mileage unknown · May 20, 2010
Electronic Stability Control (esc)
WE PURCHASED A 2004 V8 AWD CADILLAC SRX SOON AFTER WE GOT IT THE STABILITY CONTROL SYSTEM BEGAN TO COME ON. IT HAS CAUSED US TO JERK THE WHEEL WHILE DRIVING AT HIGH SPEEDS B/C IT CAME ON AND PULLED THE CAR TO THE OPPOSITE WAY. WHEN WE BRAKE THE STEERING WHEEL LOCKS UP AND IS HARD FOR US TO CONTROL CAUSING US TO ALMOST RUNNING IN…
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WE PURCHASED A 2004 V8 AWD CADILLAC SRX SOON AFTER WE GOT IT THE STABILITY CONTROL SYSTEM BEGAN TO COME ON. IT HAS CAUSED US TO JERK THE WHEEL WHILE DRIVING AT HIGH SPEEDS B/C IT CAME ON AND PULLED THE CAR TO THE OPPOSITE WAY. WHEN WE BRAKE THE STEERING WHEEL LOCKS UP AND IS HARD FOR US TO CONTROL CAUSING US TO ALMOST RUNNING INTO OTHER VEHICLES. DURING THIS TIME BOTH MY RIGHT AND LEFT REAR HUB ASSEMBLIES WENT OUT WE BELIEVE THE SYSTEM TURNING ON AND OFF CAUSED THIS. WE HAVE HAD BOTH HUB ASSEMBLIES REPLACED NEW TIRES ADDED ON AND HAD ALL TIRES ALIGNED HOPING THIS WOULD SOLVE THE PROBLEM. TO OUR SURPRISE THIS DID NOT SOLVE THE PROBLEM IT JUST KEEPS ON RECURRING WE DO NOT KNOW WHAT TO DO. WE BELIEVE THERE SHOULD BE A RECALL B/C ALOT OF PEOPLE ARE COMPLAINING AND THIS COULD CAUSE AN ACCIDENT. DOES SOMEONE HAVE TO BE HURT IN ORDER FOR SOMETHING TO BE DONE ABOUT IT. THANK YOU FOR YOUR TIME I HOPE TO HEAR BACK FROM YOU ON THIS SITUATION. *TR
NHTSA ODI #10331337
48,250 miles · May 16, 2010
Traction Control System
I OWN A 2004 CADILLAC SRX AWD V8, I HAVE HAD MANY STABILITY CONTROL ISSUES, IT HAS BEEN INTO THE DEALER 5 TIMES. THEY HAVE REPLACED THREE WHEEL BEARINGS AND STILL THE PROBLEM CONTINUES. THE CAR WILL PULL LEFT SOMETIMES, THE ABS WILL ENGAGE SOMETIMES. THE SYSTEM DOESN'T STORE PROBLEM. *TR
NHTSA ODI #10330634
50,000 miles · May 13, 2010
Electronic Stability Control (esc)
MY 2004 CADILLAC SRX HAS STABILITY SYSTEM ENGAGED KEEPS COMING ON AND I FEEL VIBRATION . I TOOK IT TO THE DEALER AND CAN'T FIND ANY READING ON THE ONBOARD COMPUTER. THEY SAY THERE'S NO MANUFACTURER INFORMATION ON THIS PROBLEM. DEALER CAN'T DO ANYTHING ABOUT IT. THEY EVEN DROVE THE CAR HOME TO VERIFY THE PROBLEM AND THEY STABILI…
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MY 2004 CADILLAC SRX HAS STABILITY SYSTEM ENGAGED KEEPS COMING ON AND I FEEL VIBRATION . I TOOK IT TO THE DEALER AND CAN'T FIND ANY READING ON THE ONBOARD COMPUTER. THEY SAY THERE'S NO MANUFACTURER INFORMATION ON THIS PROBLEM. DEALER CAN'T DO ANYTHING ABOUT IT. THEY EVEN DROVE THE CAR HOME TO VERIFY THE PROBLEM AND THEY STABILITY SYSTEM ENGAGED LITE CAME ON BUT CAN'T GET READING FROM CAR'S ON BOARD COMPUTER. *TR
NHTSA ODI #10330233
69,400 miles · May 11, 2010
Electronic Stability Control (esc)
WHILE MERGING ON TO THE INTERSTATE APPROX 2 MILES FROM MY STARTING PLACE, THE "STABILITY SYSTEM ENGAGED" MESSAGE CAME ON TO MY DISPLAY SCREEN. THIS HAD HAPPENED TO ME BEFORE ON A DRY/WARM ROAD. I CLEARED THE MESSAGE AND CONTINUED DOWN THE INTERSTATE. APPROX. 5 MILES DOWN THE ROAD THE MESSAGE CAME ON AGAIN, THERE WAS A GRINDING V…
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WHILE MERGING ON TO THE INTERSTATE APPROX 2 MILES FROM MY STARTING PLACE, THE "STABILITY SYSTEM ENGAGED" MESSAGE CAME ON TO MY DISPLAY SCREEN. THIS HAD HAPPENED TO ME BEFORE ON A DRY/WARM ROAD. I CLEARED THE MESSAGE AND CONTINUED DOWN THE INTERSTATE. APPROX. 5 MILES DOWN THE ROAD THE MESSAGE CAME ON AGAIN, THERE WAS A GRINDING VIBRATION IN THE BREAKS AND THE VEHICLE LOCKED. IT SLOWED TO ABOUT 45 MPH BEFORE I WAS ABLE TO USE THE STEERING WHEEL/ACCELERATOR AGAIN. THE MESSAGE THEN CHANGED TO "SERVICE STABILITY SYSTEM" AND THE CHECK ENGINE LIGHT BEGAN FLASHING. THE GRINDING CONTINUED AND I DROVE 45 THE REMAINDER OF THE WAY TO MY DESTINATION. *TR
NHTSA ODI #10330034
68,468 miles · Apr 22, 2010
SteeringTraction Control System
I HAVE A 2004 CADILLAC SRX V8 WITH A STABILITY SYSTEM ERROR RECURRING. THIS HAPPENS AT LEAST ONE TIME EVERY TIME I DRIVE THE CAR. WHEN THE STABILITY SYSTEM ERROR COMES ON THE CAR SKIDS A BIT, SOMETIMES PULLING LEFT OR RIGHT, OR IF IT COMES ON WHEN I AM BREAKING, ITS GRINDS WITH THE BRAKING AND SEEMS TO SKIP A BIT. THE CADILLA…
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I HAVE A 2004 CADILLAC SRX V8 WITH A STABILITY SYSTEM ERROR RECURRING. THIS HAPPENS AT LEAST ONE TIME EVERY TIME I DRIVE THE CAR. WHEN THE STABILITY SYSTEM ERROR COMES ON THE CAR SKIDS A BIT, SOMETIMES PULLING LEFT OR RIGHT, OR IF IT COMES ON WHEN I AM BREAKING, ITS GRINDS WITH THE BRAKING AND SEEMS TO SKIP A BIT. THE CADILLAC DEALER SAYS THEY HAVEN'T SEEN THIS PROBLEMS BUT I HAVE READ A LEAST 100 REVIEWS ON DIFFERENT WEBSITES FROM CUSTOMERS EXPERIENCING THE SAME PROBLEMS. SOME OF THEM HAVE EVEN BEEN JERKED OFF OF THE ROAD WHEN THE WARNING COMES ON. *TR
NHTSA ODI #10327096
Official recalls
7Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Oct 9, 2008
GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.
Consequence & remedy
Consequence: IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Feb 9, 2005
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
Jan 20, 2005
ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
Consequence & remedy
Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Jun 9, 2004
ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.
Consequence & remedy
Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.
Mar 29, 2004
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.
Consequence & remedy
Consequence: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.
Sep 29, 2003
CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA06001 · Sunroof Glass Failure
Opened Jan 20, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05052 · Sun Roof Glass Failure
Opened Sep 22, 2005 · Closed Jan 20, 2006
Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly
OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.
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