NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
225 reports112,000 miles · Apr 10, 2009
Engine And Engine Cooling
"CHECK COOLANT" LIGHT, OVERHEATING, TAKEN TO GARAGE "FREE LANCE" CADILLAC MECHANIC RESEARCHED PROBLEM THAT IT IS A FACTORY RELATED INCIDENT THAT THE FIRST OWNER OF THE CAR IGNORED AND SHOULD HAVE BEEN SENT BACK TO GM AND THEY WOULD HAVE FIXED IT. I AM A SECOND OWNER TO CAR AND I HAVE "INHERITED" THIS PROBLEM. BLOWN HEAD GASKE…
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"CHECK COOLANT" LIGHT, OVERHEATING, TAKEN TO GARAGE "FREE LANCE" CADILLAC MECHANIC RESEARCHED PROBLEM THAT IT IS A FACTORY RELATED INCIDENT THAT THE FIRST OWNER OF THE CAR IGNORED AND SHOULD HAVE BEEN SENT BACK TO GM AND THEY WOULD HAVE FIXED IT. I AM A SECOND OWNER TO CAR AND I HAVE "INHERITED" THIS PROBLEM. BLOWN HEAD GASKET............YOU POUR COOLANT IN AND IT RUNS RIGHT OUT THE TAIL PIPES! *TR
NHTSA ODI #10264909
8,000 miles · Oct 24, 2008
Visibility
TL*THE CONTACT'S SPOUSE OWNS A 2000 CADILLAC DEVILLE. ON THREE SEPARATE OCCASIONS, THE REAR PASSENGER, FRONT PASSENGER, AND FRONT DRIVER'S SIDE WINDOWS FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY REPLACED THE WINDOW REGULATOR. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 26,000 AND FAILURE MILEAGE WAS…
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TL*THE CONTACT'S SPOUSE OWNS A 2000 CADILLAC DEVILLE. ON THREE SEPARATE OCCASIONS, THE REAR PASSENGER, FRONT PASSENGER, AND FRONT DRIVER'S SIDE WINDOWS FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY REPLACED THE WINDOW REGULATOR. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 26,000 AND FAILURE MILEAGE WAS 8,000.
NHTSA ODI #10246593
83,000 miles · Oct 12, 2008
Visibility
ALL FOUR WINDOW REGULATORS WENT OUT WITHIN ONE YEAR. THE REPAIR COSTS RANGED FROM $487 TO $587 EACH. I RESEARCHED THE PARTS BUT BECAUSE EVERYTHING IS HOUSED IN ONE PART FOR THIS MODEL IT WAS IMPOSSIBLE TO FIND SOMETHING AFFORDABLE. THE LABOR WAS $75. ANY NUMBER OF CONSEQUENCES COULD OCCUR FROM THE DISTRACTION TO THE DRIVER W…
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ALL FOUR WINDOW REGULATORS WENT OUT WITHIN ONE YEAR. THE REPAIR COSTS RANGED FROM $487 TO $587 EACH. I RESEARCHED THE PARTS BUT BECAUSE EVERYTHING IS HOUSED IN ONE PART FOR THIS MODEL IT WAS IMPOSSIBLE TO FIND SOMETHING AFFORDABLE. THE LABOR WAS $75. ANY NUMBER OF CONSEQUENCES COULD OCCUR FROM THE DISTRACTION TO THE DRIVER WHEN THE LOUD POP OCCURS, FROM WHAT MIGHT ENTER THROUGH THE WINDOW WHILE DRIVING, OR FROM AN ACCIDENT THAT MAY REQUIRE EXITING THE VEHICLE THROUGH A WINDOW. ONLY A FOOL WOULD REPLACE WITH AN OLD PART SINCE THESE PARTS DO NOT LAST THAT LONG AND COST SO MUCH. *TR
NHTSA ODI #10245173
70,000 miles · Sep 19, 2008
Service Brakes, HydraulicVehicle Speed ControlVisibility
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHEN THE CONTACT REMOVES HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUES TO ACCELERATE ON ITS OWN. THE FAILURE ALSO OCCURS WHEN IDLING AT A RED LIGHT OR STOP SIGN. THE ABS TRACTION LIGHT ILLUMINATES. THE VEHICLE HAS BEEN INSPECTED BY A MECHANIC. IN ADDITION, THREE OF T…
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TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHEN THE CONTACT REMOVES HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUES TO ACCELERATE ON ITS OWN. THE FAILURE ALSO OCCURS WHEN IDLING AT A RED LIGHT OR STOP SIGN. THE ABS TRACTION LIGHT ILLUMINATES. THE VEHICLE HAS BEEN INSPECTED BY A MECHANIC. IN ADDITION, THREE OF THE WINDOW REGULATORS FAILED WITHIN A WEEK OF EACH OTHER. CURRENTLY, ALL FOUR WINDOWS FAIL TO GO UP AND DOWN PROPERLY. THE CURRENT MILEAGE WAS 88,627 AND FAILURE MILEAGE WAS 70,000. REMAILED 11/14/08. *LJ
NHTSA ODI #10242924
78,000 miles · Jul 29, 2008
Tires
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING AT 55MPH SHE FELT THE VEHICLE WAS OUT OF BALANCE. THE DEALER STATED THAT THE FOUR TIRES HAD TREAD SEPARATION. THE TIRES ARE MANUFACTURER BY VOGUE, LINE CUSTOM BUILD RADIAL, SIZE 225-60-R16 THE DOT NUMBER WAS UNKNOWN. THE MANUFACTURER REPLACED THE TIRES. THE TIRE FAILURE …
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TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING AT 55MPH SHE FELT THE VEHICLE WAS OUT OF BALANCE. THE DEALER STATED THAT THE FOUR TIRES HAD TREAD SEPARATION. THE TIRES ARE MANUFACTURER BY VOGUE, LINE CUSTOM BUILD RADIAL, SIZE 225-60-R16 THE DOT NUMBER WAS UNKNOWN. THE MANUFACTURER REPLACED THE TIRES. THE TIRE FAILURE MILEAGE WAS 22,940. THE VEHICLE FAILURE MILEAGE WAS 78,888 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 10/08/08. *LJ THE TIRE HAD SIDEWALL CRACKING. UPDATED 10/10/08. *JB
NHTSA ODI #10236298
16,000 miles · May 30, 2008
Power Train
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT HIS TRANSMISSION FAILED IN 2001 AND HAD TO BE REPLACED. HE NOTICED THAT THE GEARS WERE GRINDING AND THE TRANSMISSION WAS NOT WORKING PROPERLY. THE VEHICLE WAS TOWED AND THE DEALER REPLACED THE TRANSMISSION; HOWEVER, THE REPLACEMENT TRANSMISSION FAILED IN 200…
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TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT HIS TRANSMISSION FAILED IN 2001 AND HAD TO BE REPLACED. HE NOTICED THAT THE GEARS WERE GRINDING AND THE TRANSMISSION WAS NOT WORKING PROPERLY. THE VEHICLE WAS TOWED AND THE DEALER REPLACED THE TRANSMISSION; HOWEVER, THE REPLACEMENT TRANSMISSION FAILED IN 2005 AT 39,320 MILES. ON APRIL 18, 2008, THE FAILURE RECURRED. THE FIRST TWO TRANSMISSIONS WERE REPLACED UNDER AN EXTENDED WARRANTY. THE LAST TRANSMISSION REPLACEMENT WAS THE CONTACT'S RESPONSIBILITY AT THE COST OF $4,503. THE MANUFACTURER OFFERED HIM $2,000 TOWARDS A NEW VEHICLE. UPDATED 06/25/08. *CN UPDATED 06/25/08
NHTSA ODI #10229308
97,000 miles · Apr 26, 2008
Visibility
THE THIRD WINDOW REGULATOR BROKE IN VEHICLE, SECOND THIS YEAR. *TR
NHTSA ODI #10225769
60,000 miles · Apr 7, 2008
Air BagsService Brakes, HydraulicCrashInjury
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT REAR ENDED THE PRECEDING VEHICLE AT APPROXIMATELY 70 MPH AND THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED DAMAGE. THE CONTACT SUSTAINED AN INJURY T…
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TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT REAR ENDED THE PRECEDING VEHICLE AT APPROXIMATELY 70 MPH AND THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED DAMAGE. THE CONTACT SUSTAINED AN INJURY TO HIS NECK. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 4/23/08. *LJ
NHTSA ODI #10223541
110,000 miles · Mar 10, 2008
Power Train
DRIVING AT HIGHWAY SPEED ,WITH FOOT ON ACCELERATOR, ENGINE STALLED LOST ALL POWER STEERING AND BRAKING CAPABILITIES (ADDED MOTOR OIL). VIOLENT SHUDDERING AND LOSS OF FUEL MILEAGE (CHECK ENGINE LIGHT) DEALER CHANGED MOTORMOUNT, NO SUCCESS. I VISITED A TRANSMISSION SHOP, THEY TELL ME IT MAY BE THE TORQUE CONVERTER AS THEY HAVE …
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DRIVING AT HIGHWAY SPEED ,WITH FOOT ON ACCELERATOR, ENGINE STALLED LOST ALL POWER STEERING AND BRAKING CAPABILITIES (ADDED MOTOR OIL). VIOLENT SHUDDERING AND LOSS OF FUEL MILEAGE (CHECK ENGINE LIGHT) DEALER CHANGED MOTORMOUNT, NO SUCCESS. I VISITED A TRANSMISSION SHOP, THEY TELL ME IT MAY BE THE TORQUE CONVERTER AS THEY HAVE HAD TO REPLACE THEM ON THE CADILLACS (KNOWN PROBLEM). I WILL ASK FOR OLD PARTS IF GM NEEDS TO REVIEW TO REDESIGN.. *TR
NHTSA ODI #10220720
Mileage unknown · Jan 14, 2008
Visibility
POWER WINDOW LIFT MECHANISM FAILED. *TR
NHTSA ODI #10214729
Official recalls
5Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Sep 5, 2002
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Oct 30, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Consequence & remedy
Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Apr 17, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.
Consequence & remedy
Consequence: WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.
Remedy: DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.
Jan 26, 2000
VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."
Consequence & remedy
Consequence: THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.
Remedy: DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗