NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
225 reports94,012 miles · Oct 8, 2010
Vehicle Speed Control
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT WAS BRAKING FROM 45 MPH TO A COMPLETE STOP. THE CONTACT RESUMED ACCELERATION AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT THEN APPLIED EXTREME PRESSURE TO THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS INFORMED OF …
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TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT WAS BRAKING FROM 45 MPH TO A COMPLETE STOP. THE CONTACT RESUMED ACCELERATION AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT THEN APPLIED EXTREME PRESSURE TO THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,012. UPDATED 01/14/11 *BF UPDATED 01/31/11
NHTSA ODI #10359670
59,000 miles · Aug 18, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY BETWEEN 55-65 MPH, THE TEMPERATURE GAUGE CONTINUOUSLY INCREASED TO AN EXTREMELY HOT TEMPERATURE LEVEL. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 59,000.
NHTSA ODI #10350315
52,000 miles · Jul 28, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE ENGINE WOULD ABNORMALLY OVERHEAT. THE CONTACT RECEIVED A RADIATOR FLUSH AND THE WATER PUMP WAS REPLACED YET THE FAILURE PERSISTED. THE CONTACT STATED HE WOULD CONTINUOUSLY ADD ANTI-FREEZE TO THE ENGINE TO STOP IT FROM BECOMING EXCESSIV…
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TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE ENGINE WOULD ABNORMALLY OVERHEAT. THE CONTACT RECEIVED A RADIATOR FLUSH AND THE WATER PUMP WAS REPLACED YET THE FAILURE PERSISTED. THE CONTACT STATED HE WOULD CONTINUOUSLY ADD ANTI-FREEZE TO THE ENGINE TO STOP IT FROM BECOMING EXCESSIVELY HOT. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE IT WAS DISCOVERED THAT THERE WAS AN EIGHT INCH FRACTURE IN THE ENGINE BLOCK. THE MANUFACTURER ADVISED THE CONTACT THAT BECAUSE THE VEHICLE WAS OVER TEN YEARS OF AGE, THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED THAT THE ENGINE FRACTURE WOULD POTENTIALLY CAUSE THE ENTIRE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10345969
Mileage unknown · Jul 11, 2010
Visibility
POWER WINDOWS OF CADILLAC DEVILLE SPONTANEOUSLY BREAK, WHILE DRIVING, WHILE SITTING, IN ANY TYPES OF WEATHER. CADILLAC IS FULLY AWARE OF THE PROBLEM AND REFUSES TO FIX. MANY WEBSITES SHOW OTHER CONSUMERS WITH SAME COMPLAINTS...SUCH AS WWW.CADILLACFORUMS.COM . PROBLEM COSTS OVER $500 TO FIX AND WILL BREAK AGAIN (IT IS JUST A S…
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POWER WINDOWS OF CADILLAC DEVILLE SPONTANEOUSLY BREAK, WHILE DRIVING, WHILE SITTING, IN ANY TYPES OF WEATHER. CADILLAC IS FULLY AWARE OF THE PROBLEM AND REFUSES TO FIX. MANY WEBSITES SHOW OTHER CONSUMERS WITH SAME COMPLAINTS...SUCH AS WWW.CADILLACFORUMS.COM . PROBLEM COSTS OVER $500 TO FIX AND WILL BREAK AGAIN (IT IS JUST A SMALL PLASTIC PART). IT IS NOW AT THE POINT WHERE PEOPLE ARE POSTING "HOW TO'S" BECAUSE IT IS SUCH A PERSISTENT AND COSTLY PROBLEM. I HAVE HAD TO REPAIR THREE SO FAR. *TR
NHTSA ODI #10342538
Mileage unknown · Jun 22, 2010
Steering
2000 CADILLAC DEVILLE. CONSUMER STATES ISSUES WITH STEERING *TGW THE CONSUMER STATED WHILE DRIVING, HE HEARD A LOUD BANGING NOISE, AND HE REALIZED THE STEERING SYSTEM HAD FAILED. THE REPAIR SHOP REPLACED THE STEERING GEAR ASSEMBLY. *JB
NHTSA ODI #10340028
24,000 miles · May 25, 2010
Electrical SystemCrashInjury
2000 CADILLAC DTS DEVILLE TOURING SEDAN. DIAMOND WHITE WITH TOUPE. WITHIN SIX MONTHS OF OWNERSHIP MY CAR WAS IN THE DEALER MORE THAN ME DRIVING. HALF THE VALVES WERE REPLACED ON A NEW CAR. I FILED UNDER THE LEMON LAW. WAS TOLD ON MY 24,000 MILE CAR THAT UNDER INDIANA LAW I COULD GET A REPLACEMENT. NO ONE INFORMED ME ABOUT …
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2000 CADILLAC DTS DEVILLE TOURING SEDAN. DIAMOND WHITE WITH TOUPE. WITHIN SIX MONTHS OF OWNERSHIP MY CAR WAS IN THE DEALER MORE THAN ME DRIVING. HALF THE VALVES WERE REPLACED ON A NEW CAR. I FILED UNDER THE LEMON LAW. WAS TOLD ON MY 24,000 MILE CAR THAT UNDER INDIANA LAW I COULD GET A REPLACEMENT. NO ONE INFORMED ME ABOUT A RUNAWAY PROBLEM OR A DEFECTIVE MOTOR. MY CAR ON THE EXPRESSWAY TOOK OFF ON ITS OWN AS IF SOMEONE HAD TURNED THE CRUISE CONTROL ON. I ONLY KNOW WHAT IT FELT LIKE. I REMEMBER CHECKING THE GAS PEDAL WITH MY FOOT AND COULD TELL IT WAS DOWN AS IF STUCK LOWER IN A DEPRESSED POSITION. I TRIED TO MOVE IT BACK UP AND IT CAME BUT FELL BACK AS IF STUCK THERE. I THEN PANICKED AS I WAS IN CHICAGOLAND EXPRESS AND FOUND A LONG OFF RAMP TO GO OFF THE EXPRESSWAY. AS MY CAR KEPT GOING I STOOD ON THE BRAKE WITH TWO HUNDRED POUNDS AND COULD FEEL THE ANTI LOCK BRAKE TAKE OVER. I ALSO DOWN SHIFTED THE SYSTEM IS SPEED BLOCKED AND WOULD ONLY GO INTO SECOND. THE CAR WENT ON A CURVE BEFORE LEAVING THE HIGHWAY OFF RAMP. IT HIT AN EMBANKMENT, TORE OFF THE OIL PAN AND TRANS COVER, AND FLATTENED ALL TIERS AS IT WENT UP AND OVER TWO LANES AND A MEDIAN BEFORE RESTING IN THE NORTHBOUND LANE DIRECTION WHEN I EXITED SOUTH. MY BYBACK FROM THE BETTER BUSINESS BUREAU CAME TWO DAYS LATER INFORMING ME THAT THE ENGINE IN THEIR OPINION WAS DEFECTIVE. NO ONE BOTHERED TO TELL ME HOW BAD THAT CAR WAS FROM A MECHANICAL PROSPECTIVE UNTIL I ALMOST DIED. THEY ORDERED GM TO BUY IT BACK. HOWEVER MY BRAND NEW CAR WAS TOTALED BY THE INSURANCE FOR UNDER BODY DAMAGE. THERE WASN'T A DENT ON THE METAL ABOVE. THE INSURANCE TOOK THE BUYBACK ORDER FROM THE BBB. I NEVER HEARD A WORD ABOUT IT AFTER THAT. *TR
NHTSA ODI #10332256
89,237 miles · May 22, 2010
Steering
RACK AND PINION STEERING BROKE WITH LESS THAN 90,000 MILES ON VEHICLE. *TR
NHTSA ODI #10331701
72,000 miles · May 10, 2010
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE TRAVELING AT SPEEDS OF 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL WAS RESISTANT TO PRESSURE. THE VEHICLE CONTINUED TO ACCELERATE AND PROCEEDED TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED ON THE SCE…
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TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE TRAVELING AT SPEEDS OF 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL WAS RESISTANT TO PRESSURE. THE VEHICLE CONTINUED TO ACCELERATE AND PROCEEDED TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED ON THE SCENE. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 8/18/10 *CN THE CONSUMER STATED THE CRUISE CONTROL LINE SNAPPED. UPDATED 08/19/10*JB
NHTSA ODI #10329670
134,213 miles · Oct 1, 2009
Engine And Engine Cooling
HEAD GASKET BLOWN FOR NO APPARENT REASON 2ND CADILLAC TO DO THIS IN 1 YR. *TR
NHTSA ODI #10285992
130,000 miles · Apr 16, 2009
Engine And Engine Cooling
OIL LEAKING FROM ENGINE ON THE EXHAUST SYSTEM,CAUSING SMOKE AND FUMES. *TR
NHTSA ODI #10265635
Official recalls
5Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Sep 5, 2002
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Oct 30, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Consequence & remedy
Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Apr 17, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.
Consequence & remedy
Consequence: WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.
Remedy: DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.
Jan 26, 2000
VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."
Consequence & remedy
Consequence: THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.
Remedy: DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗