NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
225 reports58,000 miles · Jan 10, 2008
Engine And Engine Cooling
2000 CADILLAC DEVILLE CONCOURS CRANKSHAFT ROTATION SENSORS AND MOTOR MOUNT FAILURES. CONSUMER STATES THAT HE WOULD LIKE TO KNOW IF THESE FAILURES ARE COMMON IN THE CADILLAC'S. CONSUMER WAS TOLD THAT THEY WERE POPULAR BY THE DEALER. *KB THE CONSUMER STATED THE ENGINE STALLED SEVERAL TIMES A MONTH BECAUSE OF THE CRANKSHAFT SENSO…
Read full complaint
2000 CADILLAC DEVILLE CONCOURS CRANKSHAFT ROTATION SENSORS AND MOTOR MOUNT FAILURES. CONSUMER STATES THAT HE WOULD LIKE TO KNOW IF THESE FAILURES ARE COMMON IN THE CADILLAC'S. CONSUMER WAS TOLD THAT THEY WERE POPULAR BY THE DEALER. *KB THE CONSUMER STATED THE ENGINE STALLED SEVERAL TIMES A MONTH BECAUSE OF THE CRANKSHAFT SENSOR. *JB
NHTSA ODI #10215015
63,000 miles · Nov 5, 2007
Electrical System
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THEY REMOVED THE BATTERY AND STATED THAT THE FLOORBOARD HAD TO BE REPAIRED BECAUSE THE RED CAP ON THE BATTERY EXPLODED. ACID SPILLED EVERYWHERE AND CORRODED ALL OF THE CABLES. THE VEHICLE HAS NOT BEE…
Read full complaint
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THEY REMOVED THE BATTERY AND STATED THAT THE FLOORBOARD HAD TO BE REPAIRED BECAUSE THE RED CAP ON THE BATTERY EXPLODED. ACID SPILLED EVERYWHERE AND CORRODED ALL OF THE CABLES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE BATTERY WAS THE ORIGINAL EQUIPMENT. THE CURRENT AND FAILURE MILEAGES WERE 63,000. *UPDATED 12/12/07 *BF
NHTSA ODI #10207915
65,000 miles · Jun 21, 2007
Vehicle Speed Control
MY 2000 CADILLAC DEVILLE WILL OCCASIONALLY ACCELERATE OF ITS OWN ACCORD. IT CAN HAPPEN WHEN ON CRUISE CONTROL OR WHEN NOT. THE ONLY WAY TO GET IT TO STOP ACCELERATING IS TO PUT IT IN NEUTRAL AND TAP THE ACCELERATOR WITH YOUR FOOT. IT IS QUITE DISTURBING AND TAKES SOME SECONDS TO REALIZE WHAT TO DO. FORTUNATELY HAS NOT HAPP…
Read full complaint
MY 2000 CADILLAC DEVILLE WILL OCCASIONALLY ACCELERATE OF ITS OWN ACCORD. IT CAN HAPPEN WHEN ON CRUISE CONTROL OR WHEN NOT. THE ONLY WAY TO GET IT TO STOP ACCELERATING IS TO PUT IT IN NEUTRAL AND TAP THE ACCELERATOR WITH YOUR FOOT. IT IS QUITE DISTURBING AND TAKES SOME SECONDS TO REALIZE WHAT TO DO. FORTUNATELY HAS NOT HAPPENED IN CLOSE QUARTERS YET, BUT THE STORIES ABOUT THE OLD MAN WHO MISTAKENLY PUT HIS FOOT ON TEH ACCELERATOR RATHER THAN THE BRAKE ARE BOGUS. HIS CAR DID IT. THIS HAPPENED ALSO IN OCT. 2006. THE DEALER CREST CADILLAC CLAIMED TO NEVER HEARD OF SUCH A THING. THEY CLEANED TEH THROTTLE BODY AND ONLY HAPPENED A COUPLE TIMES AFTER THAT AND WAS NOT A PROBLEM UNTIL THIS WEEK. IT AGAIN HAPPENED ON THE EXPRESSWAY AND I WAS UP TO 85 MPH BEFORE I REGAINED CONTROL.
NHTSA ODI #10193921
60,000 miles · Jun 19, 2007
Visibility
NORMAL USE OF WINDOWS. ALL 4 WINDOW REGULATORS FAILED. REPLACED REGULATORS AT $350-450 A PIECE, OLD PARTS WERE AVAILABLE. *AK
NHTSA ODI #10193752
89,000 miles · Mar 4, 2007
Service Brakes, Hydraulic
BROUGHT CAR AT ARNOLD PALMER CADILLAC IN CHARLOTTE, NC, INDEPENDENCE AVE ON 2/10/07. AFTER GETTING HOME, BRAKES BEGIN TO SQUEAK, TOOK CAR BACK IMMEDIATELY THE NEXT DAY, I WAS TOLD TO PUT THE CAR IN REVERSE AND SLAM ON BRAKES AND THE SQUEAK SHOULD STOP; THAT WAS AN INSULT. AGAIN I TOOK THE CAR BACK TO THE DEALERSHIP , I WAS TOL…
Read full complaint
BROUGHT CAR AT ARNOLD PALMER CADILLAC IN CHARLOTTE, NC, INDEPENDENCE AVE ON 2/10/07. AFTER GETTING HOME, BRAKES BEGIN TO SQUEAK, TOOK CAR BACK IMMEDIATELY THE NEXT DAY, I WAS TOLD TO PUT THE CAR IN REVERSE AND SLAM ON BRAKES AND THE SQUEAK SHOULD STOP; THAT WAS AN INSULT. AGAIN I TOOK THE CAR BACK TO THE DEALERSHIP , I WAS TOLD THAT THEY TOOK THE BRAKES PADS OFF AND SANDED THEM DOWN AND THE SQUEAKING WOULD STOP. IT HAS BEEN THREE WEEKS NOW, MY BRAKES IS STILL SQUEAKING WITH A GRINDING NOISE. SPENDING $16,000 FOR A VEHICLE, I FEEL I SHOULD NOT HAVE TO GO THROUGH THIS. I HAVE MISSED 2 DAYS OF WORK TAKING MY CAR BACK TO THE DEALESHIP TO BE MADE A FOOL OF. I HAVE BROUGHT 3 CADILLACS FROM ARNOLD PALMER, NEVER AGAIN WILL THEY GET MY BUSINESS OR WILL I RECOMMEND ANYONE TO THEM FOR THIS TYPE OF SERVICE. IN ADDITION TO THE BRAKE PROBLEM, NOW THE WARNING LIGHTS ARE COMING ON FOR FLUID LEVELS. WHEN YOU BUY A CAR FROM A WELL-KNOWN COMPANY, YOU TRUST THAT THE PRODUCT YOU BUY WILL BE RELIABLE, AND HAVE GONE THROUGH A FIVE POINT INSPECTION. WHAT CAN I DO TO RESOLVE THIS SITUATION, BECAUSE I CANNOT CONTINUE TO KEEP MISSING WORK AND TAKING THE CAR BACK FOR THE SAME PROBLEM. I FEEL ARNOLD PALMER IS PUTTING ME OFF IN AN EFFORT FOR THE WARRANTY TO EXPIRE, AND THEY WILL NOT HAVE TO FIX PROBLEM. *JB
NHTSA ODI #10184176
Mileage unknown · Feb 13, 2007
Visibility
RIGHT REAR WINDOW EMITTED A LOUD "POP", AND THE WINDOW WENT DOWN. WEDGED THE WINDOW IN THE UP POSITION AS I WAS ON MY WAY TO FLA FROM NEW YORK. UPON MY ARRIVAL IN FLA, TOOK IT TO A DEALER AND THEY ESTIMATED THE REPAIR AT $600.00. I REFUSED THE REPAIR AND DISSEMBLED THE DOOR AND WINDOW ASSEMBLY TO FIND THE CABLE THAT CONTROLS T…
Read full complaint
RIGHT REAR WINDOW EMITTED A LOUD "POP", AND THE WINDOW WENT DOWN. WEDGED THE WINDOW IN THE UP POSITION AS I WAS ON MY WAY TO FLA FROM NEW YORK. UPON MY ARRIVAL IN FLA, TOOK IT TO A DEALER AND THEY ESTIMATED THE REPAIR AT $600.00. I REFUSED THE REPAIR AND DISSEMBLED THE DOOR AND WINDOW ASSEMBLY TO FIND THE CABLE THAT CONTROLS THE WINDOW TO BE DISCONNECTED DUE TO A FLIMSY PLASTIC CATCH THAT HAD BROKEN. AFTER SEVERAL HOURS I WAS ABLE TO REPAIR THE WINDOW CABLE WITH A METAL PIECE. CLEARLY THIS IS AN ENGINEERING FLAW( I WAS AN AUTOMOTIVE ENGINEER FOR 20 YRS. HAD CYCLE AND AGE TESTS BEEN DONE PROPERLY, THIS FLAW WOULD HAVE BEEN DETECTED, BUT THEN, THE DEALERS WOULD BE OUT $600 PER WINDOW FOR A .05 CENT PART. *NM
NHTSA ODI #10182481
72,000 miles · Feb 1, 2007
VisibilityInjury
DRIVER SIDE POWER WINDOW FAILED IN THE DOWN (OPEN) POSITION DURING HEAVY RAIN. A VERY FRAGILE PLASTIC CONNECTOR FAILED WHERE CONNECTED TO A CABLE. THE SERVICE MAN COMMENTED THAT THIS IS A VERY FREQUENT FAILURE ON THIS CAR. WINDOW CAME DOWN WHILE ON THE HIGHWAY AT 70 MPH. CAUSING MY COFFEE TO SPILL ON THE INTERIOR AND MYSELF. C…
Read full complaint
DRIVER SIDE POWER WINDOW FAILED IN THE DOWN (OPEN) POSITION DURING HEAVY RAIN. A VERY FRAGILE PLASTIC CONNECTOR FAILED WHERE CONNECTED TO A CABLE. THE SERVICE MAN COMMENTED THAT THIS IS A VERY FREQUENT FAILURE ON THIS CAR. WINDOW CAME DOWN WHILE ON THE HIGHWAY AT 70 MPH. CAUSING MY COFFEE TO SPILL ON THE INTERIOR AND MYSELF. CADILLAC DEALER REPAIR COST FOR WINDOW IS $550.00. *JB
NHTSA ODI #10181291
Mileage unknown · Jan 9, 2007
Air BagsSteering
TL*- THE CONTACT STATED THAT ON 08/26/05 HE TOOK THE VEHICLE TO A DEALERSHIP BECAUSE THE AIR BAG LIGHT KEPT GOING ON AND OFF. THE CONTACT STATED THAT THE DEALERSHIP REPAIRED LOOSE WIRES UNDER SEAT. ON 11/18/05 THE AIR BAG LIGHT STARTED GOING ON AND OFF AGAIN. THE CONTACT TOOK VEHICLE TO DEALERSHIP AGAIN ,AND THEY REPAIRE…
Read full complaint
TL*- THE CONTACT STATED THAT ON 08/26/05 HE TOOK THE VEHICLE TO A DEALERSHIP BECAUSE THE AIR BAG LIGHT KEPT GOING ON AND OFF. THE CONTACT STATED THAT THE DEALERSHIP REPAIRED LOOSE WIRES UNDER SEAT. ON 11/18/05 THE AIR BAG LIGHT STARTED GOING ON AND OFF AGAIN. THE CONTACT TOOK VEHICLE TO DEALERSHIP AGAIN ,AND THEY REPAIRED THE SAME WIRING. THE CONTACT STATED THAT AGAIN IN 12/05 THE DEALERSHIP SERVICED THE AIR BAG CIRCUIT, AND FOUND AN OPEN CIRCUIT TO THE HARNESS. ALSO, THE DEALERSHIP HAD TO REMOVE AND REPLACE DRIVER SEAT SIDE INFLATER MODULE TO REPLACE THE WIRING HARNESS. THE CONTACT STATED THAT HEWAS NOW WAITING FOR THE VEHICLE TO BE REPAIRED AGAIN THIS TIME FOR THE AIR BAG ON THE DRIVER SIDE DOOR. THE DEALERSHIP STATED THAT THE MODULE NEEDED TO BE REPLACED AGAIN. THE CONTACT STATED THAT THISWAS A CONTINUING FAILURE WITH THE AIR BAGS . *AK THE STEERING WAS NOISY. THE STEERING ACTUATOR WAS REPLACED. UPDATED 01/29/07. *JB
NHTSA ODI #10178193
58,000 miles · Dec 27, 2006
Engine And Engine Cooling
STARTED BURNING OIL AT 58,000. DEALER REPLACED PISTONS AND CHARGED ME $6376. CALLED MFG. TO COMPLAIN ABOUT COST. THEY IMMEDIATELY REFUNDED 50% OF BILL. WAS THERE A RECALL? AM I STILL PAYING MORE THAN I SHOULD? THE 50% REFUND CAME TOO EASY. I TALKED TO A STRANGER AT A CAR WASH, WITH AN IDENTICAL CAR, WHO HAD THE EXACT SAME PROBLE…
Read full complaint
STARTED BURNING OIL AT 58,000. DEALER REPLACED PISTONS AND CHARGED ME $6376. CALLED MFG. TO COMPLAIN ABOUT COST. THEY IMMEDIATELY REFUNDED 50% OF BILL. WAS THERE A RECALL? AM I STILL PAYING MORE THAN I SHOULD? THE 50% REFUND CAME TOO EASY. I TALKED TO A STRANGER AT A CAR WASH, WITH AN IDENTICAL CAR, WHO HAD THE EXACT SAME PROBLEM! HIS WAS STILL UNDER WARRANTY. *NM
NHTSA ODI #10177071
93,000 miles · Dec 7, 2006
Engine And Engine Cooling
OIL LEAK FROM OIL PAN. THIS CAR HAD NOT LEAKED OIL PREVIOUS TO THIS INCIDENT. WHILE DRIVING I NOTICED AN OIL BURNING SMELL AND SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER INVESTIGATION I LEARNED THAT 3 QUARTS OF OIL HAD LEAKED DURING MY DRIVE. I DID GET THIS FIXED A AUTO REPAIR FACILITY. I THEN LEARNED THAT THE FIX THA…
Read full complaint
OIL LEAK FROM OIL PAN. THIS CAR HAD NOT LEAKED OIL PREVIOUS TO THIS INCIDENT. WHILE DRIVING I NOTICED AN OIL BURNING SMELL AND SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER INVESTIGATION I LEARNED THAT 3 QUARTS OF OIL HAD LEAKED DURING MY DRIVE. I DID GET THIS FIXED A AUTO REPAIR FACILITY. I THEN LEARNED THAT THE FIX THAT GM HAD COME UP WITH WAS SOME SORT OF PLATE. THE REPAIR SHOP INSTALLED SAME. *JB
NHTSA ODI #10175504
Official recalls
5Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Sep 5, 2002
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Oct 30, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Consequence & remedy
Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Apr 17, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.
Consequence & remedy
Consequence: WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.
Remedy: DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.
Jan 26, 2000
VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."
Consequence & remedy
Consequence: THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.
Remedy: DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗