2023 BMW X4

The contact owns a 2023 BMW X4. The contact received notification of NHTSA Campaign Number: 26V438000 (Engine and Engine Cooling). The contact stated that while idling at a stoplight, the vehicle caught on fire. The driver was able to exit the vehicle safely. There were no reported injuries. A Police and Fire Department report was filed. The Fire Department was able to extinguish the fire. The vehicle was towed to an auto body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company was contacted. The manufacturer was not contacted. The failure mileage was approximately 42,000.

I have a [XXX] child who is in a car seat, fully locked in. He is able to open the door handle from the inside. The door handle is in arms reach. Totally unsafe, the child can open the door with the car in motion. It has happened numerous times. My sister has the same car with a [XXX] old, being able to do the same thing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Windshield crack around heating elements and rearview mirror mount. There 3 cracks that extend to top of windshield to a horizontal crack. These look like one hook, J and a staightline that forms right angle to the one about a foot long behind readview mirror mount. There are no rocks chips evident. This occurred in a time span of 80 minutes. I actually heard the popping or cracking like when a plastic bottle air is restricted during elevation climb or desent but did not know what it was. Elevant was about 12,000 feet.

Odometer Fraud. The contact purchased a 2023 BMW X4. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 52,000 and at the time of registration, it was discovered that the mileage was 90,000. The State of Mississippi advised the contact to reach out to the State of Tennessee for assistance.

A week ago, the steering wheel locked and the braking system and airbags and cameras malfunctioned. We took it for service at BMW. They said the battery caused the malfunction. On thanksgiving day, we were going around 25-30miles per hour when we slammed on the breaks and the breaks didnot function and we could not stop the car. The automatic emergency breaks never activated. We lost power of braking and brakes locked and we impacted a car in front of us with damages to our car and the other vehicle.

PURCHASED A CUSTOMIZED BMW X4 NOV.2022 FROM BMW DEALERSHIP. DEC. 2022 BRAKES HAVE A LOUD SCREAMING NOISE WHEN REVERSE. SPOKE WITH DEALERSHIP MULTIPLE TIMES AND VEHICLE WAS SEEN APPROX. 6 TIMES BY SERVICE DEPT ABOUT THE BRAKES. CORPORATE COMPLAINT FILED ABOUT LOUD NOISE OF BRAKES, CORPORATE SENT OUT AN ENGINEER OUT TO TEST DRIVE THE X4 TO UNDERSTAND AND DESCRIBE THE BRAKE NOISE. I WAS TOLD THE NOISE WAS FROM DUST OF THE VEHICLE BEING NEW AND ITS NORMAL. THE TRUCK STILL HAS LOUD SCREAMING NOISE HAS NOT BEEN RESOLVED BY BMW DEALERSHIP WITH CORPORATE CLOSING OUT THE CLAIM.