NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
41 reportsClear category filter73,000 miles · Dec 22, 2014
SeatsFire
TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH WITH THE DRIVER SIDE HEATED SEAT ACTIVATED, THE DRIVER SEAT CAUGHT FIRE. THE CONTACT SUSTAINED A BURN INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE …
Read full complaint
TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH WITH THE DRIVER SIDE HEATED SEAT ACTIVATED, THE DRIVER SEAT CAUGHT FIRE. THE CONTACT SUSTAINED A BURN INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10667782
91,000 miles · Jul 14, 2014
Air BagsSeats
TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR ILLUMINATED AND DIMMED INTERMITTENTLY EVEN THOUGH THE FRONT PASSENGER SEAT WAS UNOCCUPIED. THE AIR BAG SENSOR WOULD NOT ILLUMINATE WHEN A PASSENGER OCCUPIED THE SEAT. THE DEALER STATED THAT THE FRONT PASSENGER SEAT NEEDED TO BE R…
Read full complaint
TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR ILLUMINATED AND DIMMED INTERMITTENTLY EVEN THOUGH THE FRONT PASSENGER SEAT WAS UNOCCUPIED. THE AIR BAG SENSOR WOULD NOT ILLUMINATE WHEN A PASSENGER OCCUPIED THE SEAT. THE DEALER STATED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE TEST PLAN INDICATED THAT THE SENSOR WAS DEFECTIVE FROM THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. UPDATED 08/19/14*LJ BMW AGREED TO PAY HALF OF THE CHARGE FOR THE REPAIRS. UPDATED 08/21/14
NHTSA ODI #10610355
96,000 miles · Jan 23, 2014
SeatsFire
THE HEATER ELEMENT IN THE HEATED SEATS DRIVER'S SIDE BURNED THROUGH THE LEATHER AND MY CLOTHES. *TR
NHTSA ODI #10561249
112,450 miles · Nov 23, 2013
Seats
WHILE RIDING IN CAR, PASSENGER (MY WIFE) TURNED ON SEAT HEAT AND IT GOT VERY HOT, BEGAN TO SMOKE AND BURNED 2 HOLES IN VINYL SEAT BACK NEAR RIGHT BOLSTER. IT BURNED A HOLE IN HER SWEATER, BUT WE REALIZED WHAT WAS HAPPENING, PULLED OVER AND TURNED OFF SEAT HEAT IMMEDIATELY AVOIDING A BURN TO HER SKIN. HOPING IT WAS A FLUKE, I ATT…
Read full complaint
WHILE RIDING IN CAR, PASSENGER (MY WIFE) TURNED ON SEAT HEAT AND IT GOT VERY HOT, BEGAN TO SMOKE AND BURNED 2 HOLES IN VINYL SEAT BACK NEAR RIGHT BOLSTER. IT BURNED A HOLE IN HER SWEATER, BUT WE REALIZED WHAT WAS HAPPENING, PULLED OVER AND TURNED OFF SEAT HEAT IMMEDIATELY AVOIDING A BURN TO HER SKIN. HOPING IT WAS A FLUKE, I ATTEMPTED A VINYL UPHOLSTERY REPAIR WITH A KIT, BUT IT TOO MELTED AWAY WHEN I TESTED THE SEAT HEATER. I WILL NOT RUN THE SEAT HEATER AGAIN ON EITHER THE DRIVER OR PASSENGER SIDE UNTIL THIS CAN BE ADDRESSED BY BMWNA. THIS IS VERY CLEARLY A SERIOUS AND WELL DOCUMENTED ISSUE THAT COULD RESULT IN FIRE AND/OR INJURY. *TR
NHTSA ODI #10553527
53,000 miles · Nov 19, 2013
SeatsInjury
THE PASSENGER SEAT HEATING ELEMENT GOT SO HOT THAT IT STARTED TO SMOKE, BURNT THROUGH THE LEATHER AND BURNT MY WIFE'S COAT AND LEG. *TR
NHTSA ODI #10552859
111,000 miles · May 25, 2013
SeatsFireInjury
HEATED SEAT WAS ON "MEDIUM" SETTING, WITHIN ONE MINUTE I NOTICED A BURNING SMELL THEN FELT PAIN IN LEFT LEG. HEATED SEAT ELEMENT BURNED THROUGH SEAT MATERIAL AND BURNED PANTS! NO REAL INJURY BUT SEAT WAS HOT ENOUGH TO BURN THROUGH THE LEATHER AND MY PANTS. SEEMS EXTREMELY DANGEROUS. *TR
NHTSA ODI #10513546
110,000 miles · Apr 24, 2013
Seats
MY HUSBAND AND I HAD JUST GOTTEN IN THE CAR AND TURNED ON THE SEAT HEATERS AND NOT EVEN 2 MINUTES LATER, HE STARTED SMELLING SMOKE...HE TURNED THE SEAT HEATER OFF AND WHEN WE GOT OUT OF THE CAR, THERE WAS A PEA SIZED BURN IN THE DRIVER'S SEAT. HE ALSO HAD A BURN MARK ON HIS JEANS THAT WENT THROUGH TO HIS WALLET. FORTUNATELY, N…
Read full complaint
MY HUSBAND AND I HAD JUST GOTTEN IN THE CAR AND TURNED ON THE SEAT HEATERS AND NOT EVEN 2 MINUTES LATER, HE STARTED SMELLING SMOKE...HE TURNED THE SEAT HEATER OFF AND WHEN WE GOT OUT OF THE CAR, THERE WAS A PEA SIZED BURN IN THE DRIVER'S SEAT. HE ALSO HAD A BURN MARK ON HIS JEANS THAT WENT THROUGH TO HIS WALLET. FORTUNATELY, NO ONE WAS HURT, BUT WE HAD OUR 3 DOGS IN THE CAR HEADED TO THE VET AND THIS COULD HAVE CAUSED MAJOR PROBLEMS. I CERTAINLY HOPE THIS IS A PROBLEM THAT BMW WILL ACCEPT RESPONSIBILITY FOR FIXING... *TR
NHTSA ODI #10509437
78,653 miles · Mar 24, 2013
Electrical SystemSeats
DRIVING VEHICLE NOTICED A BURNING SMELL, AT FIRST THOUGHT IT WAS COMING FROM OUTSIDE OF CAR, THEN WHILE IN HEAVY TRAFFIC AND UNABLE TO PULL OVER FELT A BURNING PAIN ON THIGH. IMMEDIATELY TURNED OFF SEAT WARMER AND TRIED TO PULL OVER. FOUND THAT DRIVERS SIDE SEAT WARMER HAD BURNT A HOLE THRU THE LEATHER SEAT COVER AND BURNED MY P…
Read full complaint
DRIVING VEHICLE NOTICED A BURNING SMELL, AT FIRST THOUGHT IT WAS COMING FROM OUTSIDE OF CAR, THEN WHILE IN HEAVY TRAFFIC AND UNABLE TO PULL OVER FELT A BURNING PAIN ON THIGH. IMMEDIATELY TURNED OFF SEAT WARMER AND TRIED TO PULL OVER. FOUND THAT DRIVERS SIDE SEAT WARMER HAD BURNT A HOLE THRU THE LEATHER SEAT COVER AND BURNED MY PANTS. THIS COULD HAVE VERY EASILY CAUSED A WRECK! *TR
NHTSA ODI #10504294
68,000 miles · Mar 19, 2013
SeatsFireInjury
TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT THE DRIVER'S SEAT EMITTED A STRONG BURNING ODOR. THE CONTACT FOUND THAT THE DRIVER'S SEAT WAS ON FIRE AND HAD BURNED THROUGH HER CLOTHING, INJURING THE CONTACT. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BY POURING WATER ON THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER…
Read full complaint
TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT THE DRIVER'S SEAT EMITTED A STRONG BURNING ODOR. THE CONTACT FOUND THAT THE DRIVER'S SEAT WAS ON FIRE AND HAD BURNED THROUGH HER CLOTHING, INJURING THE CONTACT. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BY POURING WATER ON THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED BUT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
NHTSA ODI #10503637
95,000 miles · Mar 3, 2013
SeatsFire
ON MONDAY, FEBRUARY 25, 2013 MY WIFE TURNED ON THE DRIVER'S-SIDE SEAT HEATER AND APPROXIMATELY ONE MINUTE LATER SHE SMELLED SMOKE. SHE REALIZED THAT HER CLOTHES WERE ON FIRE AND STOPPED AND JUMPED OUT AND THE SEAT-HEATER HAD BURNED THROUGH THE LEATHER SEAT AND WAS BURNING HER COAT. *TR
NHTSA ODI #10501084
Official recalls
2Mar 2, 2022
BMW of North America, LLC (BMW) is recalling certain 2008-2013 1 Series Coupe (128i); 2007-2013 3 Series Coupe (328i, 328xi, 328i xDrive); 2007-2010 X3 SAV (X3 3.0si, X3 xDrive30i); 2008-2013 1 Series Convertible (128i); 2006-2011 3 Series Sedan (325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi); 2006-2012 3 Series Wagon (328i, 328i xDrive); 2007-2013 3 Series Convertible (328i); 2006-2010 5 Series Sedan (525i, 525xi, 528i, 528xi, 530i, 530xi); 2006-2007 5 Series Wagon (530xi); 2007-2010 X5 SAV (X5 3.0si, X5 xDrive30i); 2006-2008 Z4 Coupe (Z4 3.0si); and 2006-2011 Z4 Roadster (Z4 3.0i, Z4 3.0si, Z4 sDrive30i) vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Consequence & remedy
Consequence: An electrical short can cause the PCV valve heater to overheat, increasing the risk of a fire while driving or, soon after driving when parked.
Remedy: This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Dealers will install an electrical wiring harness with fuse protection for the PCV Valve heater in potentially affected vehicles, free of charge. This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Vehicles previously repaired under the prior recalls will need to come back for the new recall remedy. The remedy is currently being developed. Interim owner notification letters informing owners of the safety risk were mailed on April 1, 2022. Owner notification letters were mailed on July 22, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Feb 5, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.