NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
41 reportsClear category filterMileage unknown · Feb 20, 2018
Air BagsSeats
TAKATA RECALL - MY VEHICLE HAS A RECALL AND NO ONE HAS A REMEDY FOR IT. NOT THE DEALER, MANUFACTURER OR TAKATA. THE ISSUE IS THAT I NEED MY CAR AND THE FRONT SEAT PASSENGER AIRBAG SENSOR IS NOT WORKING PROPERLY. I HAVE RECEIVED DOCUMENTATION FROM TAKATA AND BMW THAT THERE CURRENTLY IS NO REMEDY. MY QUESTION IS SINCE I AM ST…
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TAKATA RECALL - MY VEHICLE HAS A RECALL AND NO ONE HAS A REMEDY FOR IT. NOT THE DEALER, MANUFACTURER OR TAKATA. THE ISSUE IS THAT I NEED MY CAR AND THE FRONT SEAT PASSENGER AIRBAG SENSOR IS NOT WORKING PROPERLY. I HAVE RECEIVED DOCUMENTATION FROM TAKATA AND BMW THAT THERE CURRENTLY IS NO REMEDY. MY QUESTION IS SINCE I AM STILL DRIVING MY CAR, IF I WERE IN AN ACCIDENT, IS THE LIABILITY OF MY PASSENGER MY RESPONSIBILITY? I CANNOT LET THE CAR SIT PARKED UNTIL A REMEDY IS AVAILABLE AS THIS WOULD RUIN THE CARS ENGINE. BMW AND TAKATA HAVE NO REMEDY AND HAVE GIVEN NO ETA WHEN ONE WOULD BECOME AVAILABLE. BMW WILL NOT GIVE ME A LOANER UNTIL THIS REMEDY IS FIXED. SO FOR NOW I AM WITHOUT A CAR, WHICH IS UNFAIR AS I STILL HAVE TO PAY FOR INSURANCE AND REGISTRATION.
NHTSA ODI #11073937
58,000 miles · May 11, 2017
Electrical SystemSeatsFire
TL* THE CONTACT OWNS A 2007 BMW X3. WHEN THE VEHICLE WAS WARMING UP, THE CONTACT STEPPED AWAY FOR A FEW MINUTES. UPON RETURNING, THE INTERIOR WAS FILLED WITH SMOKE. THE CONTACT NOTICED THAT THE FRONT DRIVER SEAT WAS BURNING. THE CONTACT TURNED THE ENGINE OFF AND WAITED FOR THE SEAT TO COOL DOWN. THE CONTACT DROVE THE VEHICLE TO …
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TL* THE CONTACT OWNS A 2007 BMW X3. WHEN THE VEHICLE WAS WARMING UP, THE CONTACT STEPPED AWAY FOR A FEW MINUTES. UPON RETURNING, THE INTERIOR WAS FILLED WITH SMOKE. THE CONTACT NOTICED THAT THE FRONT DRIVER SEAT WAS BURNING. THE CONTACT TURNED THE ENGINE OFF AND WAITED FOR THE SEAT TO COOL DOWN. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC WIRING FOR THE SEAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10984819
79,113 miles · Feb 13, 2017
SeatsInjury
2007 BMW X3 WITH JUST UNDER 80,000 MILES. THE DRIVER SIDE SEAT BOTTOM BURNED THROUGH THE UPHOLSTERY AND BURNED THE THIGH OF THE DRIVER WHILE THE SEAT HEATER WAS IN USE APPROXIMATELY FIVE MINUTES INTO THE DRIVE ON PAVED CITY STREETS. IT WAS IMMEDIATELY TURNED OFF BEFORE THE UPHOLSTERY ACTUALLY CAUGHT FIRE.
NHTSA ODI #10954297
111,000 miles · Feb 1, 2017
Electrical SystemSeatsFire
TL* THE CONTACT OWNS A 2007 BMW X3 SAV. AFTER A SEAT WARMER WAS ACTIVATED, THE HEAT GENERATED BECAME SO INTENSE THAT IT BURNED A HOLE IN THE SEAT, AS WELL AS THE CONTACT'S JACKET AND JEANS. THERE WERE NO INJURIES. THE CONTACT WAS ALTERED TO THE FAILURE DUE TO A BURNING ODOR. THE FAILURE OCCURRED WITHOUT WARNING. AN INDEPENDENT M…
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TL* THE CONTACT OWNS A 2007 BMW X3 SAV. AFTER A SEAT WARMER WAS ACTIVATED, THE HEAT GENERATED BECAME SO INTENSE THAT IT BURNED A HOLE IN THE SEAT, AS WELL AS THE CONTACT'S JACKET AND JEANS. THERE WERE NO INJURIES. THE CONTACT WAS ALTERED TO THE FAILURE DUE TO A BURNING ODOR. THE FAILURE OCCURRED WITHOUT WARNING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY HEATING ELEMENT AND THE SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
NHTSA ODI #10948899
105,000 miles · Nov 15, 2016
Electrical SystemSeats
IN COOL CLIMATE ON NOVEMBER 1, 2016. TURN ON MY HEAT SEAT, THEN I SMELLED SOMETHING BURNED, THEN I FELT SHARP BURN ON LEFT BUTT CHEEK. THEN I KNEW SOMETHING WRONG WITH HEAT I TURNED OFF, , ON NOVEMBER 7, 2016, I TRIED AGAIN,,, BURNING SMELL IS SO BAD, THE HEAT STILL BURNED ALMOST THROUGH OUT SIDE LAYER OF SEAT
NHTSA ODI #10926115
111,000 miles · Oct 28, 2016
Seats
HEATED DRIVERS SEAT STARTED TO BURN ME LEFT SIDE OF SEAT. BURNING SMELL. I SHUT IT OFF, BUT IT LOOKS LIKE IT WOULD HAVE CONTINUED TO BURN THROUGH SEAT IF I HAD NOT. CAN FEEL THE WIRE THROUGH THE LEATHER SEAT. CALLED BMW AND THEY SAID THEY WOULD "HELP" WITH THE COST OF REPAIR, BUT I HAVE TO PAY A DIAGNOSTIC FEE FIRST. WILL TAKE T…
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HEATED DRIVERS SEAT STARTED TO BURN ME LEFT SIDE OF SEAT. BURNING SMELL. I SHUT IT OFF, BUT IT LOOKS LIKE IT WOULD HAVE CONTINUED TO BURN THROUGH SEAT IF I HAD NOT. CAN FEEL THE WIRE THROUGH THE LEATHER SEAT. CALLED BMW AND THEY SAID THEY WOULD "HELP" WITH THE COST OF REPAIR, BUT I HAVE TO PAY A DIAGNOSTIC FEE FIRST. WILL TAKE THIS TO ME REGULAR MECHANIC FIRST.
NHTSA ODI #10919827
146,000 miles · Aug 29, 2016
SeatsFire
TL* THE CONTACT OWNS A 2007 BWM X3 SAV. WHILE DRIVING, THE SEAT WARMER WAS ACTIVATED. THE CONTACT FELT A STING AND SMELLED AN ABNORMAL ODOR. THE CONTACT NOTICED A HOLE IN THE SEAT. THE CONTACT BELIEVED THERE WAS A SHORT IN THE SEAT WARMER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. …
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TL* THE CONTACT OWNS A 2007 BWM X3 SAV. WHILE DRIVING, THE SEAT WARMER WAS ACTIVATED. THE CONTACT FELT A STING AND SMELLED AN ABNORMAL ODOR. THE CONTACT NOTICED A HOLE IN THE SEAT. THE CONTACT BELIEVED THERE WAS A SHORT IN THE SEAT WARMER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 146,000.
NHTSA ODI #10899203
95,000 miles · Apr 6, 2016
Air BagsSeats
A WARNING CODE IS TRIGGERED THAT AFFECTS THE OPERATION OF THE AIRBAG. THE WARNING CODE IS PASSENGER SEAT OCCUPANCY SENSOR. THE AIRBAG LIGHT IN THE DASH FLASHES ON AND OFF RANDOMLY WHETHER THERE IS SOMEONE IN THE SEAT OR NOT. IT DOES NOT MATTER WHETHER THE PASSENGER SIDE SEAT BELT IS FASTENED OR NOT. BMW HAS A RECALL FOR EARL…
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A WARNING CODE IS TRIGGERED THAT AFFECTS THE OPERATION OF THE AIRBAG. THE WARNING CODE IS PASSENGER SEAT OCCUPANCY SENSOR. THE AIRBAG LIGHT IN THE DASH FLASHES ON AND OFF RANDOMLY WHETHER THERE IS SOMEONE IN THE SEAT OR NOT. IT DOES NOT MATTER WHETHER THE PASSENGER SIDE SEAT BELT IS FASTENED OR NOT. BMW HAS A RECALL FOR EARLIER YEARS OF THIS SAME PROBLEM ON THIS VEHICLE, BUT NOT FOR THIS YEAR WHICH ALSO HAS QUITE A FEW OF THESE FAILURES. OBVIOUSLY THEY HAVE NOT FIXED THIS PROBLEM AND NEED TO RECALL ALL VEHICLES WITH SIMILAR OCCUPANCY SEAT SENSORS THAT AFFECT THE AIRBAG.
NHTSA ODI #10853832
119,000 miles · Apr 3, 2016
Seats
WHILE DRIVING I TURNED ON DRIVER SEAT HEATER. IT SMELLED LIKE IT WAS BURNING SO I TURNED IT OFF. I TOOK IT TO THE SHOP AND THEY SAID THAT SOMETIMES IT BURNS A HOLE IN THE SEAT. I TURNED MINE OFF BEFORE IT COULD DO THAT. THEY UNHOOKED IT SO THAT I CAN'T ACCIDENTALLY TURN IT ON.
NHTSA ODI #10853148
110,000 miles · Mar 30, 2016
Electrical SystemSeatsFire
BMW X3 HEATED SEAT BURNED HOLE THROUGH SEAT. IF HEATED SEAT IS TURNED ON, VISIBLE SPARKS OR FIRE WILL COME THROUGH HOLE. HOLE IS DIRECTLY BELOW DRIVER'S LEFT THIGH. BMW HAS ISSUED A RECALL FOR OTHER MODELS, BUT NOT THE X3. THE X3 IS SUSCEPTIBLE TO THE SAME ISSUE.
NHTSA ODI #10852535
Official recalls
2Mar 2, 2022
BMW of North America, LLC (BMW) is recalling certain 2008-2013 1 Series Coupe (128i); 2007-2013 3 Series Coupe (328i, 328xi, 328i xDrive); 2007-2010 X3 SAV (X3 3.0si, X3 xDrive30i); 2008-2013 1 Series Convertible (128i); 2006-2011 3 Series Sedan (325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi); 2006-2012 3 Series Wagon (328i, 328i xDrive); 2007-2013 3 Series Convertible (328i); 2006-2010 5 Series Sedan (525i, 525xi, 528i, 528xi, 530i, 530xi); 2006-2007 5 Series Wagon (530xi); 2007-2010 X5 SAV (X5 3.0si, X5 xDrive30i); 2006-2008 Z4 Coupe (Z4 3.0si); and 2006-2011 Z4 Roadster (Z4 3.0i, Z4 3.0si, Z4 sDrive30i) vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Consequence & remedy
Consequence: An electrical short can cause the PCV valve heater to overheat, increasing the risk of a fire while driving or, soon after driving when parked.
Remedy: This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Dealers will install an electrical wiring harness with fuse protection for the PCV Valve heater in potentially affected vehicles, free of charge. This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Vehicles previously repaired under the prior recalls will need to come back for the new recall remedy. The remedy is currently being developed. Interim owner notification letters informing owners of the safety risk were mailed on April 1, 2022. Owner notification letters were mailed on July 22, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Feb 5, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.