NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
56 reports78,000 miles · Apr 20, 2018
Air Bags
THE PASSENGER SEAT OCCUPANCY SENSOR IS DEFECTIVE. THIS IS PART OF THE "SEAT MAT", WHICH IS UNDER RECALL. BMW SENT AN INITIAL NOTICE OF RECALL IN SEPTEMBER OF 2017. AS OF APRIL 20, 2018 THE PARTS ARE STILL NOT AVAILABLE TO PERFORM THIS RECALL. OVER 7 MONTHS! NO ONE AT THE DEALER OR BMW USA CAN GIVE US A STRAIGHT ANSWER AS TO…
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THE PASSENGER SEAT OCCUPANCY SENSOR IS DEFECTIVE. THIS IS PART OF THE "SEAT MAT", WHICH IS UNDER RECALL. BMW SENT AN INITIAL NOTICE OF RECALL IN SEPTEMBER OF 2017. AS OF APRIL 20, 2018 THE PARTS ARE STILL NOT AVAILABLE TO PERFORM THIS RECALL. OVER 7 MONTHS! NO ONE AT THE DEALER OR BMW USA CAN GIVE US A STRAIGHT ANSWER AS TO WHEN THE PARTS WILL BECOME AVAILABLE. THE Q AND A PART OF THE NOTICE INDICATES NO ONE SHOULD SIT IN THE PASSENGER SEAT UNTIL THIS IS FIXED! WHY IS BMW BEING ALLOWED TO CONTINUE TO DELAY FIXING THIS SAFETY DEFECT? I WOULD LIKE TO KNOW WHAT THE NHTSA IS DOING TO MAKE BMW REPAIR THIS IN A TIMELY MANNER!
NHTSA ODI #11089086
83,000 miles · Apr 12, 2018
Power Train
LAST WEEK DASH 4X4 LIGHT COMES ON A,UDIBLE RAPID CLICKING SOUND COMES FROM REAR JUST AFTER CAR IS TURNED OFF...I BROUGHT THE VEHICLE TO WEST PATERSON MOTORS IN WOODLAND PARK, NJ FOR DIAGNOSTICS. MECHANIC STATES COMPUTER CODES INDICATE IT'S TRANSFER CASE FAILURE, AND TO REPLACE IT COSTS OVER $ 2,600.00 ! HOW DOES THE VEHICLE …
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LAST WEEK DASH 4X4 LIGHT COMES ON A,UDIBLE RAPID CLICKING SOUND COMES FROM REAR JUST AFTER CAR IS TURNED OFF...I BROUGHT THE VEHICLE TO WEST PATERSON MOTORS IN WOODLAND PARK, NJ FOR DIAGNOSTICS. MECHANIC STATES COMPUTER CODES INDICATE IT'S TRANSFER CASE FAILURE, AND TO REPLACE IT COSTS OVER $ 2,600.00 ! HOW DOES THE VEHICLE SUCH AS BMW GETS AWAY WITH SUCH POOR QUALITY, PARTS THAT FAIL SO SOON, SO EXPENSIVE? HOW IS THIS POSSIBLE? PLEASE RECALL TRANSFER CASE PLEASE, THIS VEHICLE DOES NOT EVEN HAVE 85,000 MILES ON ODOMETER YET ...
NHTSA ODI #11084806
68,995 miles · Apr 12, 2018
Power Train
I HAVE BROUGHT MY VEHICLE TO BLOOMFIELD NJ DEALERSHIP ON SEVERAL OCCASIONS IN 2013, 2014, 2015 DUE TO VEHICLES INABILITY TO SHIFT GEARS SWIFTLY, RMP GOING TO 34,000 AND TRANSMISSION NOT SHIFTING GEARS. I DRIVE ABOUT 6,000MILES PER YEAR SOMETIMES LESS. ALL DEALER WOULD SAY "VEHICLE PERFORMS AS DESIGNED"....OR "UNABLE TO DUPLICA…
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I HAVE BROUGHT MY VEHICLE TO BLOOMFIELD NJ DEALERSHIP ON SEVERAL OCCASIONS IN 2013, 2014, 2015 DUE TO VEHICLES INABILITY TO SHIFT GEARS SWIFTLY, RMP GOING TO 34,000 AND TRANSMISSION NOT SHIFTING GEARS. I DRIVE ABOUT 6,000MILES PER YEAR SOMETIMES LESS. ALL DEALER WOULD SAY "VEHICLE PERFORMS AS DESIGNED"....OR "UNABLE TO DUPLICATE THE PROBLEM". AROUND JUNE 20, 2016 WHEN IN THE DRIVEWAY I PUT GEAR IN REVERSE BUT VEHICLE WOULD NOT MOVE. I CALLED BMW DEALER DESCRIBING THE INABILITY OF MY CAR MOVING IN REVERSE DEALER REPRESENTATIVE STATED ITS TRANSMISSION FAILURE. THE VEHICLE WAS TOWED TO TRA-PAR TRANSMISSIONS IN BELLEVILLE NJ ON JUNE 23, 2016 CONFIRMED TRANSMISSION FAILURE AND REPLACED IT JUNE 27, 2016 FOR $ 3, 092.19 !!! COME TO FIND OUT THROUGH READING COPIES OF RECEIPTS DEALER HAD NOT DESCRIBED ISSUES AS THERE WERE ON THEIR WORK ORDERS! AFTER I READ MOST OF THEM, THEY DON'T EVEN MENTION THE TRUE REASON WHY THE VEHICLE WAS BROUGHT IN ! I'M VERY DISGUSTED WITH THEM AND I FIND BMW DEALER STALLING TACTICS AND DECEPTION CRIMINAL.
NHTSA ODI #11084794
Mileage unknown · Apr 10, 2018
Unknown Or Other
RECALL NOTIFICATION WAS RECEIVED IN NOV 2017. DEALER HAS YET TO REPAIR. IS THIS LENGTH OF DELAY ACCEPTABLE?
NHTSA ODI #11084277
Mileage unknown · Mar 29, 2018
EngineSeats
I HAVE 2 DANGEROUS RECALLS. ONE-NO ONE CAN SIT IN THE PASSENGER SEAT BECAUSE THE AIR BAGS MAY NOT DEPLOY AND THE SECOND, MY ENGINE CAN BE ON FIRE DUE TO A PVC VALVE. BMW HAS NO REMEDIES AND IT HAS BEEN OVER 4 MONTHS, THIS IS UNACCEPTABLE. SOMEONE HAS TO PUT THE PRESSURE ON BMW TO GET THIS FIXED IMMEDIATELY. THANK YOU [XXX] …
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I HAVE 2 DANGEROUS RECALLS. ONE-NO ONE CAN SIT IN THE PASSENGER SEAT BECAUSE THE AIR BAGS MAY NOT DEPLOY AND THE SECOND, MY ENGINE CAN BE ON FIRE DUE TO A PVC VALVE. BMW HAS NO REMEDIES AND IT HAS BEEN OVER 4 MONTHS, THIS IS UNACCEPTABLE. SOMEONE HAS TO PUT THE PRESSURE ON BMW TO GET THIS FIXED IMMEDIATELY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11082069
Mileage unknown · Nov 6, 2017
Air BagsUnknown Or Other
TAKATA RECALL - I CALLED EAST BAY BMW AND BMW OF CONCORD DEALERSHIPS SINCE RECEIVING SAFETY RECALL IN JUNE 2017 TO MAKE AN APPOINTMENT FOR THE AIRBAG RECALL SERVICE AND I HAVEN'T RECEIVED A CALL BACK REGARDING THE PARTS ARRIVING TO THE DEALERSHIP. IT IS NOT NOVEMBER AND I STILL HAVEN'T RECEIVED A SINGLE PHONE CALL.
NHTSA ODI #11043612
Mileage unknown · Jun 4, 2017
Electrical SystemUnknown Or OtherVisibility/wiper
SINCE PURCHASE IN 2013 FROM A DEALER, WITH ONLY 43000 MILE CHANGED BATTERY TWICE AT BMW PETER PAN, REPLACED POWER STEERING PUMP, WINDOW REGULATOR, REPLACED STARTER , PLUS OTHER SERVICES AND WINDOW WIPERS ARE FAULTY, T-CASE ACTUATOR REPLACED, SWAY BAR REPLACED, TOTALING $9531.38. I TRIED TO COMPLAIN TO BMW CORPORATION FOR SELLING…
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SINCE PURCHASE IN 2013 FROM A DEALER, WITH ONLY 43000 MILE CHANGED BATTERY TWICE AT BMW PETER PAN, REPLACED POWER STEERING PUMP, WINDOW REGULATOR, REPLACED STARTER , PLUS OTHER SERVICES AND WINDOW WIPERS ARE FAULTY, T-CASE ACTUATOR REPLACED, SWAY BAR REPLACED, TOTALING $9531.38. I TRIED TO COMPLAIN TO BMW CORPORATION FOR SELLING A LEMON CAR . PLEASE LET ME KNOW WHO I CAN COMPLAIN ABOUT THIS CAR. RIGHT NOW IT ONLY HAS 57K MILES ON IT AND I AM BEING TOLD IT NEEDS MORE WORK.
NHTSA ODI #10993087
80,000 miles · May 26, 2017
Air Bags
NHTSA CAMPAIGN NUMBER: 16V071000 . ALMOST A YEAR AND A HALF AND STILL NO RESOLUTION FROM BMW MEANWHILE WE ARE AT RISK EVERYDAY. I WOULD LIKE TO AT LEAST SEE A SCHEDULE FOR REPAIR RATHER THAN THEM USING ATTRITION TO MITIGATE THEIR COST.
NHTSA ODI #10991788
Mileage unknown · May 12, 2017
Engine
ENGINE BOLTS ARE LOOSE OR HAVE FALLEN OUT.
NHTSA ODI #10985117
Mileage unknown · Apr 4, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. ONE DEALER STA…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. ONE DEALER STATED THAT BMW HAD NOT YET RELEASED THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10970534
Official recalls
2Mar 2, 2022
BMW of North America, LLC (BMW) is recalling certain 2008-2013 1 Series Coupe (128i); 2007-2013 3 Series Coupe (328i, 328xi, 328i xDrive); 2007-2010 X3 SAV (X3 3.0si, X3 xDrive30i); 2008-2013 1 Series Convertible (128i); 2006-2011 3 Series Sedan (325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi); 2006-2012 3 Series Wagon (328i, 328i xDrive); 2007-2013 3 Series Convertible (328i); 2006-2010 5 Series Sedan (525i, 525xi, 528i, 528xi, 530i, 530xi); 2006-2007 5 Series Wagon (530xi); 2007-2010 X5 SAV (X5 3.0si, X5 xDrive30i); 2006-2008 Z4 Coupe (Z4 3.0si); and 2006-2011 Z4 Roadster (Z4 3.0i, Z4 3.0si, Z4 sDrive30i) vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Consequence & remedy
Consequence: An electrical short can cause the PCV valve heater to overheat, increasing the risk of a fire while driving or, soon after driving when parked.
Remedy: This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Dealers will install an electrical wiring harness with fuse protection for the PCV Valve heater in potentially affected vehicles, free of charge. This recall supersedes and expands previous NHTSA recalls 17V-683 and 19V-273. Vehicles previously repaired under the prior recalls will need to come back for the new recall remedy. The remedy is currently being developed. Interim owner notification letters informing owners of the safety risk were mailed on April 1, 2022. Owner notification letters were mailed on July 22, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Feb 5, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.