2015 BMW X1

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving on several occasions at various speeds, there was smoke coming from the engine compartment. The contact stated that the vehicle lost motive power with the message "Stop the Vehicle - Engine Overheating" was displayed before the vehicle stalled. The vehicle was restarted each time, except after the last failure. The vehicle was towed to a dealer where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the A/C was activated, and there was smoke coming from under the hood. There was smoke entering the cabin of the vehicle through the A/C vents. A fuel-burning odor was coming from the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X1. The contact stated while driving 40-45 MPH, the engine overheated. The service engine warning light was illuminated. The thermostat symbol was displayed. The vehicle was towed to an independent mechanic who determined that an unknown hose was cracked. The mechanic performed a compression test, and the top of the radiator was cracked. The vehicle was repaired, but the failure recurred. The contact was adding coolant to the reservoir occasionally. The contact stated that coolant was leaking from the vehicle. The contact stated that while driving at an undisclosed speed, the vehicle shut off. The contact stated that the vehicle failed to shift into gear. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This is a complaint surrounding the recall on the vehicle. I have called the dealerships closest to me 4 times over the last month and a half to remedy with no such luck. My car 12/15, was smoking from the water pump location in the engine. It has done this when driving for more than 20 minutes or driving for the first time if taking the weekend off from doing so. There is a burning smell that comes in from the vents. I have had the oil changed and inspected, there was no leak found either time. there is "no remedy available" according to the dealership but this has been ongoing for 4 months. There is a fire hazard, I have relayed that I have seen smoke but have to drive the car as it is a daily driver for my family. no solution, even temporary has been discussed from the dealer.

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW X1. The contact stated after reversing out of the driveway and shifting into drive(D), the vehicle failed to respond. There was no warning light illuminated. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. The contact stated that the failure had been recurring. Additionally, the contact stated while accelerating from a complete stop, the vehicle stalled. The contact was able to pull to the side of the road, where the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) had failed and needed to be replaced. Additionally, the dealer determined that the engine computer needed to be reset to clear diagnostic trouble codes, and that the vehicle needed to be test-driven afterwards. The vehicle was repaired; however, the dealer also recommended that the battery be replaced. The battery was not replaced. The contact stated while attempting to start the vehicle, the vehicle failed to start. The dealer was notified of the issue and informed the contact that the battery needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.