2015 BMW X1

The contact owned a 2015 BMW X1. The contact stated that upon starting the vehicle, she noticed there was smoke emerging from underneath the hood, and it caught fire. The contact was able to exit the vehicle safely. The fire department was able to extinguish the fire. The service warning light was illuminated prior to the failure. There were no reported injuries, air bag deployments, or crashes. A police report was filed. The vehicle was towed to her residence. The local dealer was contacted, but there was no assistance provided. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 95,800.

Current owner of a 2015 BMW X1 bought in Feb 2025. Was informed by the car dealer at that time there is currently an unresolved important safety recall campaign for NHTSA Recall Number 24V608000 - "Water Pump Connector May Short Circuit" opened back in August 2024. I reached out to the local BMW dealer for a status update if the remedy was available and they indicated a remedy is still not available. They had me contact BMW Customer Relations for a better status update. BMW Customer Relations indicated the remedy is still not available for this recall and no ETA. They only told me to keep checking back with my BMW dealer -- which I have done numerous times over several weeks. This recall has been out since August 2024 and it is well beyond a reasonable amount of time for a remedy to this recall. This is an urgent enough issue that needs to be resolved now to avoid any fire risks.

On Sunday, [XXX] while driving the 2015 BMW X1 on [XXX] , the car overheated. The vehicle was brought to the side of the road, stopped turned off and towed to BMW of Warwick, Rhode Island. On Monday, August 4, 2025, at my home residence I received a recall notice from BWM indicating that there was a recall for the water pump control module and/or water pump. Water could get to the area and cause a short or fault into a fire. It was determined that the vehicle's water pump failed by the dealership and that the module was not the cause. This is way too coincidental. The dealership and/or BMW refused to replace the pump under warranty and only installed a shield over the unit. It is my contention that the module was exposed to moisture for over 10 years such that the electrical pump suffered premature wear and tear. The parts match the recall description. I am seeking reimbursement of $955.44 for the cost of replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What happened: Before the engine began smoking, I experienced several electrical and functional issues. The cigarette lighter socket and USB ports stopped working completely. At one point, the windshield washer fluid system also stopped working and later started functioning again without repair. Additionally, on multiple occasions while at a complete stop with my foot on the brake, the vehicle unexpectedly shifted into park on its own. This happened about 2–3 times and made it unsafe to accelerate when traffic resumed. Eventually, the engine began emitting smoke during normal use. There were no warning lights or error messages beforehand. This issue appears connected to the current coolant pump recall, but the manufacturer has stated that no remedy is available. Out of concern for my safety and potential risk to others, I have stopped driving the vehicle. Because the issue remains unresolved, the car has become undrivable and is now affecting my ability to work and manage basic transportation needs.

This is a complaint surrounding the recall on the vehicle. I have called the dealerships closest to me 4 times over the last month and a half to remedy with no such luck. My car 12/15, was smoking from the water pump location in the engine. It has done this when driving for more than 20 minutes or driving for the first time if taking the weekend off from doing so. There is a burning smell that comes in from the vents. I have had the oil changed and inspected, there was no leak found either time. there is "no remedy available" according to the dealership but this has been ongoing for 4 months. There is a fire hazard, I have relayed that I have seen smoke but have to drive the car as it is a daily driver for my family. no solution, even temporary has been discussed from the dealer.

While driving, an engine malfunction message appeared on the X1's panel display. The warning message was to proceed, under "reduced power", to a dealer as soon as possible to initiate repairs before engine damage could occur. Under these emergency conditions all panel functions, such as GPS, were blocked. I believe this failure, occurring under normal operating conditions, puts passengers at risk. At the dealer engine error codes identified the N55 engine's internal failure to be of the Valvetronic system. The 2015 X1 was out of warranty even though its mileage was 46,600 which, if still under the 4 year, 50,000 mile warranty, would have qualified for a warranty repair.