NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
53 reportsMileage unknown · Dec 2, 2021
Exterior Lighting
component: headlight covers, fogged risk: significantly reduced headlight illumination confirmed: Fields BMW service Winter Park Florida inspected by Fields BMW service Winter Park Florida No warning lamps/messages/other symptoms Message sent to email: bmwgenius@bmwusa.com -- "2014 BMV X1 headlight covers are fogged. "This safe…
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component: headlight covers, fogged risk: significantly reduced headlight illumination confirmed: Fields BMW service Winter Park Florida inspected by Fields BMW service Winter Park Florida No warning lamps/messages/other symptoms Message sent to email: bmwgenius@bmwusa.com -- "2014 BMV X1 headlight covers are fogged. "This safety concern has no solution besides buying $2,000 new headlight covers. This according to local dealer, Fields BMW Winter Park, Florida. "I believe this is a safety concern that should be remedied by BMW at a reasonable cost."
NHTSA ODI #11442391
Mileage unknown · Nov 11, 2021
Structure
I believe manufacturers are suppossed to provide replacement parts for 10 years. It appears BMW is circumventing this law by makinig it harder and more expensive to get replacement parts before ten years has passed by making owners purchase unnecessary parts as an assembly. First case with my BWM X1- The inside door handle has a…
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I believe manufacturers are suppossed to provide replacement parts for 10 years. It appears BMW is circumventing this law by makinig it harder and more expensive to get replacement parts before ten years has passed by making owners purchase unnecessary parts as an assembly. First case with my BWM X1- The inside door handle has a snap-in plastic cover coated with a rubber/plastic compound that deteriorates over time into a gooey substance that comes off onto your hand when entering or exiting the car. The dealer requires owner to purchase the whole door panel costing well over $1,000 not including the labor. The part itself can be purchased on eBay from China for approximately $16. Snaps on. Second case is for my BMW 2011 335i convertible. The dealer ran the car through their car wash and one piece of the convertible hardtop trim (plastic) broke. The dealer told me I had to pay over $680 (after discount) for a set of 6 trim pieces even though I needed just one. BMW used to sell the individual parts, but now they don't. IN addition to the parts, I'd have to pay to have the body shop paint the parts and then the labor to install them. Almost $1,000 to replace one plastic part not worth $25. Kit PN 54-37-5-A19-AA4, part I need was PN 54377184037. Second incident just happened this week. Although my 335i is now 10 years old, they were selling the kit several years ago, long before the ten years were up. They are deliberately forcing people to not repair their vehicles by pricing the parts so high that the owners can't afford it.
NHTSA ODI #11440128
Mileage unknown · Jul 11, 2021
EngineService BrakesSteering
Driving down I-89 in Vermont, just South of Montpelier, we were driving at highway speeds toward a construction zone, suddenly, all of the power to the car cut out. There was no warning, no lights, no “bing bong” of the car to let us know there was an issue, it just stopped. We had less than 10 seconds to make a decision. When t…
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Driving down I-89 in Vermont, just South of Montpelier, we were driving at highway speeds toward a construction zone, suddenly, all of the power to the car cut out. There was no warning, no lights, no “bing bong” of the car to let us know there was an issue, it just stopped. We had less than 10 seconds to make a decision. When the car lost power, We had no power brakes or steering. We were in the section with concrete barriers on both sides and no shoulder. This is the most dangerous situation I can think of. We noticed an on ramp merge lane just ahead and managed to coast into it just in time to loose all momentum before the steep hill. The car had been in for service less than a month prior. When I had it towed to the Automaster, they told me that it could be the timing chain. We found out later that the timing chain is known to be faulty in these engines (though we were not informed of this earlier). We learned (by searching on line) there was a class action law suit and that these engines are known to have this problem around 100K miles. I was told that I have to spend $1500 to determine if it is the timing chain and if so, It will only be covered "maybe up to 50%" by the warranty. The cost of a new engine is $15,000 and I just paid off my loan on the car the day before we left for vacation. If this problem is known to BMW Of North America, why is this not a recall item? We were put in a very dangerous situation and if our kids or my clients were in the car at the time, it could have turned out very differently. We were very lucky, but this is a really dangerous situation to be in, for a car that is less than 7 years old and under 100K miles that has been maintained diligently. We feel this should be a safety recall item that BMW should be responsible for. Timing chains should not brake like that. I have never been so terrified and felt so out of control in a vehicle before. No one should have to go through that.
NHTSA ODI #11424265
86,000 miles · Mar 10, 2021
Engine
2014 X1 X28I W/ N20 ENGINE, 3/2013 PRODUCTION DATE, 6/2013 IN-SERVICE DATE, 86K MILES, BOUGHT AS CPO. HAVE MAINTAINED PER CBM, ALMOST EXCLUSIVELY AT DEALER. AS A "CLASS VEHICLE" OWNER, I HAVE RECEIVED NOTIFICATION OF THE CLASS ACTION LAWSUIT SETTLEMENT REGARDING THE TIMING & OIL PUMP CHAIN SYSTEMS ON THE N20/N26 MOTORS. START…
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2014 X1 X28I W/ N20 ENGINE, 3/2013 PRODUCTION DATE, 6/2013 IN-SERVICE DATE, 86K MILES, BOUGHT AS CPO. HAVE MAINTAINED PER CBM, ALMOST EXCLUSIVELY AT DEALER. AS A "CLASS VEHICLE" OWNER, I HAVE RECEIVED NOTIFICATION OF THE CLASS ACTION LAWSUIT SETTLEMENT REGARDING THE TIMING & OIL PUMP CHAIN SYSTEMS ON THE N20/N26 MOTORS. STARTING TO HEAR THE TIMING/OIL CHAIN WHINE, BUT THIS IS A DIFFICULT THING TO QUANTIFY. HAVE NOTICED TIMING CHAIN CAN BE QUITE SLACK AS OBSERVED THROUGH THE OIL FILL CAP. TOOK TO DEALER, THEY LISTENED BUT SAID "NOTHING HEARD AT THIS TIME." REFUSED MY REQUEST TO ENDOSCOPE FOR DEBRIS THROUGH OIL DRAIN PAN OR FILL CAP, WANTED SEVERAL HUNDRED $$ TO CHECK VIA OIL LEVEL SENSOR PORT INSTEAD. ALSO WANTED ANOTHER SEVERAL HUNDRED $$ TO CHECK TIMING CHAIN TENSION, AN EXCESSIVE FEE FOR 30 MINUTES OF LABOR. QUOTED ME NEARLY $6K FOR UPGRADING THE TIMING AND OIL CHAIN SYSTEM PARTS PER THEIR TSB, AND SAID IT WOULD NOT BE SUBJECT TO THE COST SHARING TERMS OF THE LAWSUIT SETTLEMENT. VERY FRUSTRATING TO NOT GET BETTER SUPPORT FROM A LUXURY BRAND FOR A KNOWN AND ACKNOWLEDGED PROBLEM. IT IS OBVIOUS THEY ARE ENCOURAGING THE OWNER TO WAIT UNTIL THE PROBLEM GETS "BAD ENOUGH", BUT BY THEN THE CLOCK MIGHT HAVE RUN OUT, AND MUCH MORE DAMAGE AND DANGEROUS SITUATIONS ARE MORE LIKELY TO OCCUR. THIS IS NOT A NICE WAY TO TREAT YOUR CUSTOMERS, BMW. I'M SURE YOU DON'T WANT YOUR AIRCRAFT MECHANICS THINKING ABOUT MAINTENANCE THE SAME WAY, DO YOU?
NHTSA ODI #11400276
Mileage unknown · Feb 10, 2021
Electrical SystemPower TrainSteering
TWICE THE SHIFT GEARS SUCH AS PLACING CAR IN PARK OR DRIVE, IT FROOZE UP TWICE ONCE IN THE CARE OF THE SERVICE CENTER AT CARMAX AND 2ND TIME BACKING UP FROM MY HOUSE AND THE CAR SHIFT WOULDNT GO INTO TO DRIVE MODE , MY HUSBAND HAD TO PUSH CAR INTO DRIVE WAY. IT WAS IN MOTION IN REVERSE AND BACK UP ONTO THE CITY STREET AND IT WOU…
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TWICE THE SHIFT GEARS SUCH AS PLACING CAR IN PARK OR DRIVE, IT FROOZE UP TWICE ONCE IN THE CARE OF THE SERVICE CENTER AT CARMAX AND 2ND TIME BACKING UP FROM MY HOUSE AND THE CAR SHIFT WOULDNT GO INTO TO DRIVE MODE , MY HUSBAND HAD TO PUSH CAR INTO DRIVE WAY. IT WAS IN MOTION IN REVERSE AND BACK UP ONTO THE CITY STREET AND IT WOULDNT MOVE TO DRIVE
NHTSA ODI #11395670
26,000 miles · Jan 16, 2021
Engine
BMW HAS REPORTED AND EXTENDED THE WARRANTY FOR A TIMING CHAIN AND OIL PUMP DRIVE CHAIN. I HAVE SEEN SEVERAL POSTS ONLINE THAT SAY THE ENGINE FAILED COMPLETELY. WHAT I DO NOT UNDERSTAND IS WHY THIS HAD NOT BEEN A RECALL. I HAVE SEEN OTHER MANUFACTURERS RECALL CARS, RECENTLY ONE EVEN SAID THAT IT MAY HAVE TO REPLACE THE ENGINE BE…
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BMW HAS REPORTED AND EXTENDED THE WARRANTY FOR A TIMING CHAIN AND OIL PUMP DRIVE CHAIN. I HAVE SEEN SEVERAL POSTS ONLINE THAT SAY THE ENGINE FAILED COMPLETELY. WHAT I DO NOT UNDERSTAND IS WHY THIS HAD NOT BEEN A RECALL. I HAVE SEEN OTHER MANUFACTURERS RECALL CARS, RECENTLY ONE EVEN SAID THAT IT MAY HAVE TO REPLACE THE ENGINE BECAUSE OF POTENTIAL FAILURE. WE DON'T HAVE A LOT OF MILES ON THE CAR AND IT HAS BEEN MAINTAINED BY OUR DEALER BUT AM REALLY CONCERNED ABOUT FAILURE ON A HIGHWAY. I AM SORRY, I HAD TO PUT A DATE BELOW IN ORDER TO GO TO NEXT PAGE.
NHTSA ODI #11388440
31,330 miles · Jan 13, 2021
EngineFuel/propulsion System
CHECK ENGINE LIGHT CAME ON - CODES SET FOR FUEL LEVEL SENSORS AND ENGINE THERMOSTAT AND SENSOR. I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON NEVER RAN VEHICLE OUT OF GAS AND ALWAYS SERVICED AT THE DEALER. HAD TO REPLACE BOTH FUEL LEVEL SENSORS, FUEL PUMP KIT AND THERMOSTAT
NHTSA ODI #11387872
82,399 miles · Dec 10, 2020
Engine
COMPLETELY OUT OF THE BLUE AT 82,000 MILES, MY 2014 BMW X1 WOULD NOT START. MY MECHANIC DIAGNOSED THE PROB AND MY ENGINE WAS DEFECTIVE, AS IT WAS MADE WITH A PLASTIC TIMING BELT COVER, WHICH DEGRADES OVER TIME & DESTROYS YOUR ENGINE BETWEEN 70-85K MILES. THERE WAS A CLASS ACTION LAWSUIT WHICH ENDED 2 YEARS AGO, WHICH REQUIRED AN…
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COMPLETELY OUT OF THE BLUE AT 82,000 MILES, MY 2014 BMW X1 WOULD NOT START. MY MECHANIC DIAGNOSED THE PROB AND MY ENGINE WAS DEFECTIVE, AS IT WAS MADE WITH A PLASTIC TIMING BELT COVER, WHICH DEGRADES OVER TIME & DESTROYS YOUR ENGINE BETWEEN 70-85K MILES. THERE WAS A CLASS ACTION LAWSUIT WHICH ENDED 2 YEARS AGO, WHICH REQUIRED AN EXTENDED 7YR/70K WARRANTY. THERE IS ALSO NO PREVENTATIVE MAINTENANCE PLAN FOR THE TIMING CHAIN AND THEY ARE APPROXIMATELY $3-13,000 EACH. THIS DEFECTIVE ENGINE WAS OUT IN SUPERCHARGER BMW ENGINES BETWEEN 2014-2017. I PERFORMED EVERY OIL CHANGE & PM ON MY VEHICLE AND IT JUST DIED, WHEN I WAS OPERATING THE VEHICLE ON THE FREEWAY. I'M STILL DRIVING A 2000 BMW Z3 WITH 168K MILES. THEY SOLD ME AN ENGINE THEY KNEW WOULD FAIL AND THEY WILL NOT HELP ME REPAIR MY CAR, BECAUSE IT'S OUT OF WARRANTY. I WAS ALSO TAKING IT TO BMW SERVICE CENTERS FOR SERVICE AND IT WAS NEVER MENTIONED ABOUT THE TIMING CHAIN WEARING OUT. VERY DISMAYED & DISAPPOINTED. I COULD HAVE BROKE DOWN ANYWAY AND BEEN UNSAFE.
NHTSA ODI #11382965
Mileage unknown · Nov 19, 2020
Unknown Or Other
TOXIC MOLD IN VENTILATION PLUMBING. MAKES ALL OF US SICK IF WE TURN ON AC, HEAT, OR DEFROST. AS A RESULT CAN'T SEE OUT OF WINDSHIELD WHEN IT GETS FOGGED UNLESS WE ALL WANT TO GET SICK. MECHANIC IS STATING THERE IS NO SOLUTION FOR THIS. HE HAS CONSULTED BMW DEALERSHIP MECHANICS AND THEY ARE STATING THE SAME INFORMATION. THE ONLY …
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TOXIC MOLD IN VENTILATION PLUMBING. MAKES ALL OF US SICK IF WE TURN ON AC, HEAT, OR DEFROST. AS A RESULT CAN'T SEE OUT OF WINDSHIELD WHEN IT GETS FOGGED UNLESS WE ALL WANT TO GET SICK. MECHANIC IS STATING THERE IS NO SOLUTION FOR THIS. HE HAS CONSULTED BMW DEALERSHIP MECHANICS AND THEY ARE STATING THE SAME INFORMATION. THE ONLY SOLUTION GIVEN WAS TO REMOVE THE ENTIRE DASH, ALL VENTILATION PLUMBING AND HAND CLEAN IT. HOWEVER, THE PROBLEM WILL COME BACK.
NHTSA ODI #11375464
73,000 miles · Oct 30, 2020
Power Train
2014 BMW X1 TRANSMISSION MOVES FROM DRIVE TO PARK WHILE IN MOTION. NO WARNING LIGHTS COME ON AFTER OR BEFORE THE OCCURANCE. WHEN ENGAGING REVERSE OR DRIVE GEARS ON THE CAR, THE TRANSMISSION WILL LOCK BRING THE CAR TO AN ABRUPT STOP. THE CAR CANNOT BE STEERED IN ANY DIRECTION TO MOVE IT OUT OF HARMS WAY. ONCE THE CAR GOES TO PARK…
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2014 BMW X1 TRANSMISSION MOVES FROM DRIVE TO PARK WHILE IN MOTION. NO WARNING LIGHTS COME ON AFTER OR BEFORE THE OCCURANCE. WHEN ENGAGING REVERSE OR DRIVE GEARS ON THE CAR, THE TRANSMISSION WILL LOCK BRING THE CAR TO AN ABRUPT STOP. THE CAR CANNOT BE STEERED IN ANY DIRECTION TO MOVE IT OUT OF HARMS WAY. ONCE THE CAR GOES TO PARK POSITION, I CAN MOVE THE HANDLE TO RE ENGAGE A GEAR. THE CAR MOVES SLIGHTLY THEN TRANSMISSION FREEZES FORCING IT BACK INTO PARK. I WILL TURN THE CAR OFF AND TRY TO ENGAGE THE TRANSMISSION REPEATEDLY AND SOMEHOW THINGS GET MOVE. THE LAST TIME THIS OCCURRED I WENT ONLINE, AND FOUND INFORMATION ABOUT RELEASING THE TRANSMISSION. IT INVOLVES AN NUMBER OF STEPS, AND SO FAR WORKS. THE LAST TIME THIS HAPPENED I BLOCKED AN INTERSECTION FOR SOMETIME BEFORE BEING ABLE TO FOLLOW THE STEPS I FOUND ONLINE TO GET THE CAR DRIVING. THIS IS AN EXTREMELY SCARY SITUATION AND DANGEROUS IF NOT DEADLY FOR ME AND OTHERS ON THE ROAD. THE CAR WILL GO TO THE DEALERSHIP THIS WEEK, AND I'M DRIVING A RENTAL NOW. I AM REPORTING THIS TO YOUR AGENCY, AS I HAVE NOTICED OTHER BMW X1 OWNERS HAVE NOTED THE SAME PROBLEM. WHEN A CAR MOVES FROM DRIVE TO THE PARK POSITION WHILE IN MOTION,IT IS A BAD SITUATION. PLEASE NOTIFY ME REGARDING THIS COMMUNICATION. THIS HAPPENED ONCE IN 2015, 2018 AND 4 TIMES IN OCTOBER 2020.
NHTSA ODI #11372437
Official recalls
2Aug 13, 2024
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence & remedy
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Electrical System:wiring:connectors/plugs/receptacles
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Engine And Engine Cooling:cooling System:pump
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗