NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
11 reportsClear category filterMileage unknown · Sep 4, 2021
Steering
I had just turned on the car a few minutes prior to the incident and I was approaching an intersection to turn left onto a 2-lane highway. As I made the left turn, the steering felt wrong like the car was over then under steering. I was able to straighten out, and I felt like the power steering had failed. A quarter mile down…
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I had just turned on the car a few minutes prior to the incident and I was approaching an intersection to turn left onto a 2-lane highway. As I made the left turn, the steering felt wrong like the car was over then under steering. I was able to straighten out, and I felt like the power steering had failed. A quarter mile down the road, I turned left into a gas station, and I could feel the heaviness of the steering. It felt exactly like if the power steering was deactivated. I came to a stop, turn off fans, rolled the window down, and turned the steering wheel to see if there were any odd noises. There weren't. There were no error lamps or messages displayed. I turned off the car for a minute then back on again. The steering felt fine from then on. It felt unsafe because of the sudden loss of expected steering control. I have not yet taken the car to the dealer for this issue, but it was at the dealership two weeks ago for an oil change and inspection.
NHTSA ODI #11431762
14,000 miles · Apr 16, 2021
Steering
ROADS WERE CLEAR BUT EDGES SLUSHY. TEMP WAS 27 DEGREES.DROVE 2 MILES AT 40ISH MPH TO STARBUCKS, GOT COFFEE. NORMAL REAR WHEEL DRIVE TRACTION ISSUES WHEN CHANGING LANES, ETC. I WAS DRIVING CAREFULLY AND ABOUT 5 MPH UNDER WHAT EVERYONE ELSE WAS DOING. ABOUT A MILE AWAY FROM THE COFFEE DRIVE THROUGH, I CHANGED LANES (RIGHT TO L…
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ROADS WERE CLEAR BUT EDGES SLUSHY. TEMP WAS 27 DEGREES.DROVE 2 MILES AT 40ISH MPH TO STARBUCKS, GOT COFFEE. NORMAL REAR WHEEL DRIVE TRACTION ISSUES WHEN CHANGING LANES, ETC. I WAS DRIVING CAREFULLY AND ABOUT 5 MPH UNDER WHAT EVERYONE ELSE WAS DOING. ABOUT A MILE AWAY FROM THE COFFEE DRIVE THROUGH, I CHANGED LANES (RIGHT TO LEFT) OVER A PILE OF SLUSH...NORMAL MILD TRACTION ISSUES. WAS IN THE LEFT LANE AND HAD "RECOVERED" WHEN SUDDENLY MORE YELLOW TRACTION WARNING LIGHTS CAME ON (ONE ON DRIVERS CONTROL PANEL, ONE ON THE INFO PANEL)...READING IT LATER, IT SAID TO DRIVE GENTLY, THE TRACTION CONTROL SYSTEM WAS RECALIBRATING. I AM A VERY GOOD DRIVER...I LOST COMPLETE CONTROL. I WAS STEERING INTO THE SKID, BUT IT DIDN'T FEEL LIKE A NORMAL SKID. IT DIDN'T SLOW (I KNOW NOT TO BRAKE - AND THERE WASN'T ANY TRAFFIC TO WORRY ABOUT). COMPLETELY INTO THE RIGHT BREAKDOWN LANE, RECOVERED SOMEWHAT, INTO THE LEFT LANE UNTIL I FINALLY GENTLY HIT THE CURB AT ABOUT 10 MPH. I WAS GOING ABOUT 35 MPH WHEN THE NIGHTMARE STARTED. EVEN AFTER GAINING SOME MODICUM OF CONTROL, I COULDN'T GO MORE THAN ABOUT 20 MPH WITHOUT COMPLETELY LOSING ANY KIND OF TRACTION CONTROL. PULLED OVER, TURNED THE CAR OFF/ON...NO CHANGE. PULLED OVER, RESET THE CAR BY WALKING 15 YDS AWAY WITH THE KEYS FOR 15 MINUTES, I COULD PULL OUT AND DRIVE NORMALLY FOR 100 YDS, THEN THE "RECALIBRATING" NOTIFICATION WOULD COME ON AND I WOULD LOSE CONTROL. I WAS ON 4 LANE HIGHWAY WITH MEDIAN. EVEN AFTER WAITING 2 HOURS FOR A TOW, THE PAVEMENT WAS DRY AND I HAD NO CONTROL.
NHTSA ODI #11408397
21,000 miles · Feb 20, 2020
Steering
AFTER DRIVING SHORT DISTANCE ON A CITY STREET, SUDDENLY CAR STARTED PULLING TO THE LEFT OR TO THE RIGHT SIDE, THE STEERING BECAME VERY HEAVY ( IT FEELS LIKE POWER STEERING STOPPED WORKING).
NHTSA ODI #11310435
22,000 miles · Oct 22, 2019
SteeringInjury
WHILEEXITING A PARKING PLACE ALONG A CURB - SLIGHT VEER OUT,ON DRY PAVEMENT, NIGHTIME, ON AN AVERAGECITY STREET. STEERING SUDDENLY BECAME BULLISH. WITHIN 100 FEET AND IN THE PROCESSOF THE 1ST UPCOMING90-DEGREE RIGHT-HANDTURN ALL MANNER OF WARNINGS WENT OFF, "PEDESTRIAN WARNING FAULTY,INCREASED STEER EFFORT (DUH!) CHASSIS STABILI…
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WHILEEXITING A PARKING PLACE ALONG A CURB - SLIGHT VEER OUT,ON DRY PAVEMENT, NIGHTIME, ON AN AVERAGECITY STREET. STEERING SUDDENLY BECAME BULLISH. WITHIN 100 FEET AND IN THE PROCESSOF THE 1ST UPCOMING90-DEGREE RIGHT-HANDTURN ALL MANNER OF WARNINGS WENT OFF, "PEDESTRIAN WARNING FAULTY,INCREASED STEER EFFORT (DUH!) CHASSIS STABILIZATION. I ALSO FELTIMMEDIATEPAININ MY RIGHT FOREARM AND SO THE ORDER OF WARNINGS MAY BE A BIT OFF. I HAVE BEEN WEARING A BRACE ON MY ARM SINCE THAT EVE FOR PAIN RELIEFFROM HAVING TO TORQUE ON THE WHEEL TO THE RIGHT SO HARD TO AVOID CROSSING OVER INTO THE ADJACENTLANE.STEERING IS LIKE DRIVING WITH BOTH FRONT WHEELS NEARLY FLAT. ONBOARD TIRE PRESSURE SHOWS ALL WERE AND ARE OF PROPER INFLATION. AFTER ONE ON-OFF CYCLE OF OVERNIGHT DURATION, ISSUES RESOLVED THEMSELVES THEN REPEATED IN ABOUT 24 HOURS. FOR A FEW DAYS NOW TRYING TO LET IT RESOLVE ITSELF WITH OFF/ON CYCLES THE STEERING HAS HAD THE SAME SLUGGISHNESS AND DOES NOT HAVE ANY POWER ASSIST. WARNINGS ARE STILL PREVALENT.
NHTSA ODI #11270342
13,766 miles · Aug 12, 2019
Steering
ELECTRIC STEERING BECAME UNRESPONSIVE AFTER DRIVING A SHORT DISTANCE. STEERING FELT SLUGGISH AND DID NOT APPEAR TO HAVE ANY POWER ASSISTANCE. THE FEELING OF THE STEERING NO LONGER HAVING A POWER ASSIST LED ME TO RESEARCH THE VEHICLE INFO TO DETERMINE IF THE CAR WAS EXPERIENCING A FLAT TIRE(S). THE FEELING WAS THAT BOTH FRONT WHE…
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ELECTRIC STEERING BECAME UNRESPONSIVE AFTER DRIVING A SHORT DISTANCE. STEERING FELT SLUGGISH AND DID NOT APPEAR TO HAVE ANY POWER ASSISTANCE. THE FEELING OF THE STEERING NO LONGER HAVING A POWER ASSIST LED ME TO RESEARCH THE VEHICLE INFO TO DETERMINE IF THE CAR WAS EXPERIENCING A FLAT TIRE(S). THE FEELING WAS THAT BOTH FRONT WHEELS WERE FLAT. ON BOARD TIRE PRESSURE MONITORING SYSTEM INDICATED THAT ALL TIRES WERE OF PROPER INFLATION. THE CAR DID NOT PULL TO EITHER LEFT OR RIGHT. IT DID TAKE MORE STRENGTH TO TURN THE STEERING WHEEL THAN NORMALLY EXPERIENCED.
NHTSA ODI #11243380
10,000 miles · Jun 19, 2019
Power TrainService BrakesSteering
THERE IS RAPID ACCELERATION WHILE TAKING FOOT OFF ACCELERATOR WHEN THE CAR IS IN MOTION GOING UP HILL. ANTILOCK BRAKES SLOW TO ENGAGE ON STEEP DECLINES AND APPROACHING A STOP SIGN. THERE IS TOO MUCH POWER TO THE REAR WHEEL, THE CAR SKIDS ON PAINTED SURFACES SUCH AS CROSS WALKS AND PAINTED YIELD SIGNS ON ROAD SURFACES WHEN ACCELE…
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THERE IS RAPID ACCELERATION WHILE TAKING FOOT OFF ACCELERATOR WHEN THE CAR IS IN MOTION GOING UP HILL. ANTILOCK BRAKES SLOW TO ENGAGE ON STEEP DECLINES AND APPROACHING A STOP SIGN. THERE IS TOO MUCH POWER TO THE REAR WHEEL, THE CAR SKIDS ON PAINTED SURFACES SUCH AS CROSS WALKS AND PAINTED YIELD SIGNS ON ROAD SURFACES WHEN ACCELERATING FROM A FULL STOP. THE WHEELS SPIN ON CROSSWALK PAINT. THE CAR HAS A BUILT IN GYROSCOPE AND PULLS TO THE LEFT WHEN STARTING FROM A PARKED POSITION AFTER PARKED FOR SEVERAL DAYS ON A HILL. THE PULLING CONTINUES FOR SEVERAL BLOCKS. THE CAR NEEDS A NEW SET OF TIRES AND ONLY HAS 10,000 MILES. THE CAR HAS BEEN INSPECTED TWICE BY BMW TECHNICIANS AT PETER PAN BMW IN BURLINGAME. WE WERE TOLD THE SURFACES SIMILAR TO THOSE FOUND IN SAN FRANCISCO WERE REPLICATED IN BURLINGAME AND THERE WAS NO PROBLEM WITH THE CAR. THE PROBLEMS STILL PERSISTS.
NHTSA ODI #11221298
10,650 miles · Jun 13, 2019
Steering
DROVE CAR 8 MILES AS NORMAL. GOT BACK IN CAR AND STEERING WAS ABNORMAL. FELT AS IF HAD A FLAT (WHICH DID NOT). IN STEERING, THE CAR PULLED TO THE RIGHT, AND NEEDED COUNTER STEERING. THE CENTER FEEL OF THE STEERING WAS DIFFERENT, AND EASY TO TURN TO THE LEFT. PARKED THE CAR, WAITED 5 MINUTES, AND THE PROBLEM WAS GONE. FOUND MULT…
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DROVE CAR 8 MILES AS NORMAL. GOT BACK IN CAR AND STEERING WAS ABNORMAL. FELT AS IF HAD A FLAT (WHICH DID NOT). IN STEERING, THE CAR PULLED TO THE RIGHT, AND NEEDED COUNTER STEERING. THE CENTER FEEL OF THE STEERING WAS DIFFERENT, AND EASY TO TURN TO THE LEFT. PARKED THE CAR, WAITED 5 MINUTES, AND THE PROBLEM WAS GONE. FOUND MULTIPLE SIMILAR EXPERIENCES ONLINE WITH THIS MODEL.
NHTSA ODI #11219871
1,000 miles · Mar 19, 2019
Steering
SOME TIMES THE STEERING WHEEL BECOMES VERY HEAVY ( HARD TO TURN) AND HAS A BIAS TO TURN ONE SIDE OVER THE OTHER. RESTARTING THE CAR AFTER 5 MINUTES MAKES IT OK. IT LOOKS LIKE A SOFTWARE ISSUE. IT HAPPENS SAY AT LEAST ONCE IN 2-3 MONTHS.
NHTSA ODI #11190142
9,380 miles · Mar 8, 2019
Steering
WHILE DRIVING ON DRY PAVEMENT, STEERING SUDDENLY BECAME DIFFICULT. I FELT RESISTANCE AND I CLEARLY NEEDED BOTH HANDS TO TURN THE WHEEL.
NHTSA ODI #11185433
28,500 miles · Feb 26, 2019
Steering
STEERING INTERMITTENTLY BECOMES HEAVY, MAKING VEHICLE HARDER TO CONTROL. TURNING THE CAR OFF AND BACK ON AGAIN CLEARS THE PROBLEM. IT'S HARD TO DESCRIBE THE FEELING OF THE STEERING: YOU ARE ABLE TO TURN BUT IT FEELS LIKE THE CAR IS TRYING TO PREVENT YOU FROM TURNING THE WHEEL. THE PROBLEM SEEMS SOFTWARE-RELATED RATHER THAN A PHY…
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STEERING INTERMITTENTLY BECOMES HEAVY, MAKING VEHICLE HARDER TO CONTROL. TURNING THE CAR OFF AND BACK ON AGAIN CLEARS THE PROBLEM. IT'S HARD TO DESCRIBE THE FEELING OF THE STEERING: YOU ARE ABLE TO TURN BUT IT FEELS LIKE THE CAR IS TRYING TO PREVENT YOU FROM TURNING THE WHEEL. THE PROBLEM SEEMS SOFTWARE-RELATED RATHER THAN A PHYSICAL FAILURE SINCE NOT ONLY IS IT INTERMITTENT, BUT IT IS INCONSISTENT. AT ONE INTERSECTION THE STEERING MAY BE NORMAL TURNING LEFT BUT HEAVY TURNING RIGHT AND THE SITUATION MAY BE REVERSED A MILE DOWN THE ROAD AT THE NEXT TURNING. I HAVE 28000 MILES/ 2.5YEARS ON THE CAR AND THE PROBLEM HAS ONLY STARTED OCCURRING WITHIN THE PAST MONTH. AT THE MOMENT THE PROBLEM OCCURS TOO RARELY TO TAKE THE CAR TO THE DEALER.
NHTSA ODI #11182515
Official recalls
3Nov 16, 2017
BMW of North America, LLC (BMW) is recalling certain 2014-2018 BMW i3 electric and hybrid electric vehicles. Unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crash. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: During a frontal impact, unbelted, small adult, drivers could be at a higher risk of neck injury.
Remedy: BMW will notify owners, and dealers will update the Driver air bag control unit software, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at the dedicated i3 recall number 1-855-269-3361.
Feb 9, 2017
BMW of North America, LLC (BMW) is recalling certain 2014-2017 i3 REx hybrid electric vehicles. The fuel tank vent line may rub against the ribbed wire protection sleeve of the battery positive (B+) cable, creating a hole in the vent line and causing a fuel vapor leak.
Consequence & remedy
Consequence: A fuel vapor leak in the presence of an ignition source can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will inspect the fuel vent line, replacing it as necessary, and install a clip to prevent it from chafing, free of charge. The recall beganApril 3, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Dec 20, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Consequence & remedy
Consequence: If the air bag inflator initiator fails to ignite, the seat-mounted air bag will not deploy, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the air bag modules, free of charge. The recall began February 6, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.