2008 BMW 750I

The contact owns a 2008 BMW 750I. The contact received notification of NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages); however, the dealer was unable to repair the recall in a timely manner and the contact had to recover the vehicle from the dealer. The manufacturer was made aware of the issue. The contact stated that the driver's side door was not closing properly and opened independently. The contact stated that the “Door Ajar" chime was audible. The contact stated that the other 3 doors were not closing properly. Additionally, the contact stated that because the doors were not closing securely, the 12V battery was being drained which was leading to other electrical systems failure. The contact stated that the battery was replaced two times within four months. The contact stated that the vehicle was no longer starting due to electrical failures. The failure mileage was approximately 97,000. Parts distribution disconnect.

The contact owns a 2008 BMW 750i. The contact received notification of NHTSA Campaign Number: 17V328000  (LATCHES/LOCKS/LINKAGES) and was interfering with other electrical components of the vehicle such as the Navigation Panel rendering it non-responsive, the alarm system from the door latches constantly sounding and not being able to be turned off, causing the battery to drain. The vehicle was taken to a local dealer where the vehicle was inspected however the vehicle was not diagnosed as the ECU was unresponsive. The contact was advised that a special technician would have to inspect the ECU, and would need to be repaired first before the dealer could remedy the recall, therefore the recall would not be remedied. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF FREEPORT AT 516-868-4554 (LOCATED AT 291 W SUNRISE HWY, FREEPORT, NY 11520) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHELLY BMW AT (888) 618-0131 (6750 AUTO CENTER DR, BUENA PARK, CA 90621) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS ADVISED TO CALL NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER'S DOOR, THE DOOR FAILED TO CONNECT. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT STATED THE DRIVER SIDE DOOR INADVERTENTLY OPENED AND WOULD NOT CLOSE. THE VEHICLE WAS TOWED TO THE TOM WILLIAMS DEALER WHERE IT WAS DIAGNOSED THAT THE SOFT CLOSE AUTOMATIC MODULE WAS DEFECTIVE AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER THE NHTSA CAMPAIGN 17V328000 (LATCHES/LOCKS/LINKAGES) DUE TO THE DEALER NOT BEING CLEAR WHAT REMEDY NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COULD NOT OFFER ANY CLARITY. THE FAILURE MILEAGE WAS 120,000. UPDATED 10/24/17*LJ UPDATED 10/26/2017*JS

TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V328000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.