2008 BMW 750I

The contact owns a 2008 BMW 750I. The contact received notification of NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages); however, the dealer was unable to repair the recall in a timely manner and the contact had to recover the vehicle from the dealer. The manufacturer was made aware of the issue. The contact stated that the driver's side door was not closing properly and opened independently. The contact stated that the “Door Ajar" chime was audible. The contact stated that the other 3 doors were not closing properly. Additionally, the contact stated that because the doors were not closing securely, the 12V battery was being drained which was leading to other electrical systems failure. The contact stated that the battery was replaced two times within four months. The contact stated that the vehicle was no longer starting due to electrical failures. The failure mileage was approximately 97,000. Parts distribution disconnect.

The contact owns a 2008 BMW 750i. The contact received notification of NHTSA Campaign Number: 17V328000  (LATCHES/LOCKS/LINKAGES) and was interfering with other electrical components of the vehicle such as the Navigation Panel rendering it non-responsive, the alarm system from the door latches constantly sounding and not being able to be turned off, causing the battery to drain. The vehicle was taken to a local dealer where the vehicle was inspected however the vehicle was not diagnosed as the ECU was unresponsive. The contact was advised that a special technician would have to inspect the ECU, and would need to be repaired first before the dealer could remedy the recall, therefore the recall would not be remedied. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

FAULT 97E0 - FRONT PASSENGER OC3 OCCUPANCY DETECTION MAT DEFECTIVE. THIS IS THE SECOND SUCH FAILURE IN THIS VEHICLE. THE FIRST OCCURRED THE YEAR PRIOR IN THE DRIVER-SIDE MAT WHEN THE VEHICLE HAD LESS THAN 75,000 MILES. AT A NORMAL MILEAGE USAGE OF 15,000 PER YEAR, THE FIRST FAILURE WOULD HAVE OCCURRED AFTER 5 YEARS OF SERVICE. THE PASSENGER SEAT IS USED LESS THAN 20% OF THE DRIVER'S SEAT. ON A PRO-RATA BASIS, THE PASSENGER SEAT MAT FAILED IN LESS THAN 2 YEARS OF EQUIVALENT USE. WE HAVE NOT HAD THE REPAIR DONE FOR 2 REASONS: 1) THE REPAIR RANGES IN COST BETWEEN $1,700 - $2,700 AS COMPARED TO THE DRIVER'S SEAT REPAIR THAT COST $700, AND 2) THE REPAIR REQUIRES THE REPLACEMENT OF THE ENTIRE PASSENGER SEAT COVER (THE DRIVER'S SIDE DOESN'T), WHICH DISFIGURES THE INTERIOR UPHOLSTERY AESTHETICS. THIS FAILURE OCCURS IN ALMOST EVERY BMW MODEL IN YEARS BOTH PRIOR AND AFTER 2008, WITH SEVERAL YEARS GAINING RECALL STATUS. THIS IS UNDERSTANDABLE SINCE THE MAT MANUFACTURER MOST LIKELY PROVIDED SEAT MATS TO ALL OF BMW'S VEHICLE LINEUP. THE MAT FAILURE WAS A MANUFACTURER'S DEFECT FROM THE OUTSET AND SHOULD BE COVERED BY BMW.

TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT STATED WHILE DRIVING 60 MPH WITH AUTOMATIC CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT, TRANSMISSION MALFUNCTION WARNING LIGHT, AND 'PRND' WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO BMW OF HOUSTON NORTH LOCATED AT 17730 NORTH FWY, HOUSTON, TX 77090, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000.

TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF FREEPORT AT 516-868-4554 (LOCATED AT 291 W SUNRISE HWY, FREEPORT, NY 11520) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHELLY BMW AT (888) 618-0131 (6750 AUTO CENTER DR, BUENA PARK, CA 90621) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS ADVISED TO CALL NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER'S DOOR, THE DOOR FAILED TO CONNECT. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT STATED THE DRIVER SIDE DOOR INADVERTENTLY OPENED AND WOULD NOT CLOSE. THE VEHICLE WAS TOWED TO THE TOM WILLIAMS DEALER WHERE IT WAS DIAGNOSED THAT THE SOFT CLOSE AUTOMATIC MODULE WAS DEFECTIVE AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER THE NHTSA CAMPAIGN 17V328000 (LATCHES/LOCKS/LINKAGES) DUE TO THE DEALER NOT BEING CLEAR WHAT REMEDY NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COULD NOT OFFER ANY CLARITY. THE FAILURE MILEAGE WAS 120,000. UPDATED 10/24/17*LJ UPDATED 10/26/2017*JS