2013 BMW 528I

On [XXX], Century West BMW in North Hollywood, CA performed recall 20E-A01 B120921 (DME reprogram/connector update) on my 2013 BMW 528i. Within 30 minutes of leaving the dealership, the car displayed a red “engine overheating – stop immediately” warning while I was in a crowded intersection with my child in the vehicle. This created an immediate danger to us and to surrounding traffic. Prior to the recall, the vehicle had no history of overheating. When I returned the next morning ([XXX]), the service advisor admitted they had no timestamp or documentation of the coolant bleed procedure. Instead of proving the recall was performed correctly, the dealership attempted to shift blame onto unrelated issues such as the thermostat or an oil leak, even sending me a video of the oil leak but providing no proof of proper recall completion or verification. This negligence placed me, my child, and the public at serious risk of injury and could have caused catastrophic engine damage. The fact that the vehicle overheated almost immediately after recall work indicates the recall was not properly completed or verified, and the car was returned to me in an unsafe condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 BMW 528I. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine and entering the cabin through the vents. The engine warning light was illuminated. There were unknown messages displayed. The vehicle was taken to an independent mechanic who determined that the head gasket needed to be replaced. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

I AM 70 YEARS OLD, DRIVING IN A HIGH TRAFFIC AREA AND MY VEHICLE STOPPED! I BROUGHT IT INTO THE DEALERSHIP AND WAS TOLD IT WAS A TIMING CHAIN ISSUE AND IT NEEDS TO BE REPLACED. THE REPAIR COST IS VERY EXPENSIVE. THERE WAS A LAWSUIT SETTLED ABOUT FAULY TIMING CHAINS IN 2021. MY VEHICLE IS NOT COVERED BY IT, NOT DUE TO MILEAGE BUT AGE. IT IS DANGEROUS FOR A CAR TO SUDDENLY STOP IN THE MIDDLE OF HEAVY TRAFFIC. I HAD TO CALL THE POLICE TO STAY BEHIND MY CAR WITH LIGHTS FLASHING SO IT WAS NOT HIT. LOUISIANA WAS UNDER AN EXTREME HEAT WARNING AT THIS TIME. THE CAR COULD NOT BE STARTED AND I HAD TO WAIT FOR A WREAKER, IN EXTREME HEAT. BMW DID NOT RECALL THESE VEHICLES NAMED IN THIS SUIT. NO ENGINE LIGHT CAME ON PRIOR TO THIS INCIDENT. I TRAVEL LONG DISTANCES TO LARGER CITIES FOR HEALTHCARE. I AM THANKFUL THIS DID NOT HAPPEN ON AN INTERSTATE WITH SIX LANES. IN MY OPINION, RECALLS SHOULD HAVE BEEN SENT OUT TO OWNERS. IT PUTS DRIVERS AT RISK IN AREAS OF HIGH TRAFFIC.

The car is from 2013. BMW USA does not want to cover the warranty due to the defective turbo feed oil line, part that it was replacing and I never received information from BMW about it. A few days ago I called and they told me that the car was manufactured in 2012 and had its First service in December 2012 I do not apply for the 10-year or 120,000-mile warranty. Really???rs absurd. They should check this out. My car has been smoking for more than 2 years and I never knew about it. Please help with the warranty.

Error Codes : 1. E11480 No Message (Alive Counter Safety 0xD7) Receiver Instrument Cluster Transmitter Airbag 2. E11482 Message (Alive Counter Safety 0xD7) Not Current Receiver Instrument Cluster Transmitter Airbag 3. B7F685 Under Voltage . 4. E114DB Instrument Panel: Demand Based Service Message, Message From CBS Subscriber (BBV) Missing 5. E114DC Instrument Panel: Demand Based Service Message, Message From CBS Subscriber (BBH) Missing 6. E11421 Message Demand Based Service Message From CBS User Has Failed DRIVETRAIN MALFUCTION when drive sport mode The Trunk always Open for no Reason when unlock the car.

My BMW suddenly started making a weird sound. I took it to BMW and they could not tell me exactly what happened. However they told me that a new engine was needed. I contacted headquarters and they referred me back to the local BMW. The Local BMW said that there's no way for them to know what caused the engine problem but they were recommending a new engine. I had no choice but to purchase a new engine, still to this day I have not idea why the engine failed. I strongly believe its something they are failing to admit is wrong with their engine that causes problems.

AT LEAST 7 TIMES IN THE LAST 3 YEARS I HAVE HAD A WEIRD ENGINE PROBLEM. AFTER PARK THE CAR FOR AWHILE IT FAILED TO START WITH NO REASON. AFTER ONE HOUR OF TRYING TO START, ENGINE START AS USUAL. CAR HAVE BEEN TEST BY THE DEALERSHIP FOR A WHOLE WEEK AND NO CODES OR FAILS HAVE BEEN DETECTED. MOST OF THESE FAILS HAVE HAPPEND AFTER PARK THE CAR, A COUPLE OF TIMES ENGINE STALLS WHILE DRIVING. VERY DANGEROUS SITUATION. AFTER BEEN EVALUATED FOR THE DEALERSHIP, CAR HAS FAILED TWICE. SAME AS ALWAYS IT STARTS AGAIN AFTER TRYING SEVERAL TIMES. LAPSE BETWEEN FAILS IS 3 TO 4 MONTHS APART. FAIL HAPPENS ONLY ON THE CITY SO FAR.

I CURRENTLY HAVE A 2013 528I BMW WITH LESS 90K MILES AND LESS THAN 8 YEARS OLD. I WAS DRIVING THE VEHICLE AND ALL OF A SUDDEN I RECEIVED A DRIVETRAIN MALFUNCTION THAT ABRUPTLY STOPPED THE CAR. I GOT TO FIND OUT THAT THE ENGINE WAS COMPLETELY DONE. I CALLED BMW TO SEE IF THERE WAS ANY RECALL ON THAT ISSUE, I ALSO FOUND OUT THAT MANY BMW OWNERS HAVE HAD THE SAME ISSUE AND HAD TO GET THE ENGINE REPLACED. IF I WAS ON THE FREEWAY THIS WOULD HAVE BEEN A MAJOR TRAFFIC INCIDENT ACCIDENT,

I WAS DRIVING MY 2013 BMW 528I IN APRIL 2019 WITH ~65K MILES AT THE TIME. THE DRIVE TRAIN MALFUNCTION INDICATOR CAME ON AND THE CAR WAS DRIVING SLUGGISH. PER BMWS REQUEST I DROVE IT TO BMW SERVICE CENTER. FAULT CODES F133B04 AND F133E10. THEY PERFORMED CALIBRATION, TESTED AND SENT ME ON MY WAY AND NO MORE WARNING DISPLAYED. JUNE 2020 LOW OIL PRESSURE INDICATOR CAME ON. I TOOK IT IN FOR SERVICE (OIL CHANGE, CBS) AND INDICATOR WAS NO LONGER DISPLAYING. OCTOBER 2020 LOW OIL PRESSURE AND DRIVE TRAIN MALFUNCTION INDICATORS COME ON WHILE DRIVING ON THE STREET. I WAS ABLE TO DRIVE HOME, BUT THE CAR COMPLETELY STOPS WHILE PARKING IN THE DRIVEWAY. I HAD IT TOWED TO BMW AND IT WAS DIAGNOSED AS TIMING CHAIN AND OIL PUMP CHAIN DRIVE, PLUS FAULTS WITH THE VANOS UNIT (FC 1C0102, 1C2002, 1C0301, 130F11, 130E11, 131401, 130308, 130304, 130108, 131501). TO INVESTIGATE FURTHER THEY WANT ME TO PAY $3,100+, BUT THAT IS NOT FIX IT. I STILL OWE $8K ON THE CAR AND NOW IT'S REQUIRING A ENGINE WORK THAT WILL POSSIBLY EXCEED WHAT I OWE ON THE CAR. MY CAR HAS 83K MILES ON IT AND SHOULD NOT BE INOPERABLE. THE TIMING CHAIN & OIL PUMP CHAIN DRIVE WAS KNOWN BEFORE I PURCHASED THE CAR IN 2016, BUT WAS NOT DISCLOSED. ALL OF MY SERVICE HAS BEEN DONE AT BMW. BMW SERVICED MY CAR WHEN THE INDICATOR CAME ON IN 2019, YET DID NOT GO FURTHER TO FIX THE ISSUE THAT THEY KNEW EXISTED. BMW NEEDS TO DO THE RIGHT THING AND FIX MY CAR FOR FREE. THERE IS NO WAY THAT THE "ULTIMATE DRIVING MACHINE" WITH 83K MILES ON IT SHOULD BE LANDFILL BOUND. INSTEAD OF ISSUING THE EXTENDED WARRANTY, BMW SHOULD HAVE ISSUED A RECALL DUE TO THIS BEING A SAFETY ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE CAR JUST STOPS AND LOCKS UP - NO WAY TO PUT IT IN NEUTRAL TO AT LEAST MOVE IT SO THAT IT IS NOT A HAZARD. SOMEONE OR MANY PEOPLE COULD DIE IF A CAR DOES THIS ON THE HIGHWAY. BMW DO THE RIGHT THING.