2008 BMW 528I

TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOSS BMW OF LAFAYETTE (1401 LA 728-8, LAFAYETTE, LA 70501) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 10/17/18*JB

TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOWSON BMW (700 KENILWORTH DR., TOWSON, MD) WHERE IT WAS DIAGNOSED THAT THE OIL HOUSING FILTER MELTED AND THE SPARK PLUGS EMITTED TOO MUCH VOLTAGE IN THE VEHICLE. THE FAILURE WAS REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS

TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT STATED THAT THE DRIVER SIDE BRAKE LIGHT AND TURN SIGNAL FAILED TO ILLUMINATE WHEN ENGAGED. A WARNING INDICATOR FOR THE REAR DRIVER SIDE EXTERIOR LIGHTING ILLUMINATED. IN ADDITION, THE TURN SIGNAL INDICATOR FLICKERED RAPIDLY ON THE INSTRUMENT PANEL, BUT FAILED TO ILLUMINATE ON THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V407000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CENTER BMW (5201 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 907-9995) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 01/26/2018 I WENT TO EAST BAY BMW BECAUSE OF THE PCV VALVE HEATER RECALL CAMPAIGN B 11 16 17 I WAS GIVEN A LONG TERM RENTAL FROM ENTERPRISE CAR RENTAL BUT HAD TO STORE MY VEHICLE AT MY HOME WHILE WAITING FOR THE PARTS FOR THE RECALL REPAIR. AFTER 4 MONTHS I WAS NOTIFIED TO RETURN FOR THE REPAIR ON 04/30/2018 EAST BAY RETURNED THE CAR. WITH-IN 2 DAY'S I WAS HAVING THE O2 SENSOR REPLACED FROM A CERTIFIED BMW MECHANIC AND AFTER EXAMINATION HE INFORMED ME THE RECALL CAMPAIGN WAS NOT PERFORMED ACCORDING BULLETIN. ORIGINAL PARTS FROM THE ALTERNATOR WERE STILL ON MY CAR AND HAD NEVER BEEN REMOVED. REMOVING THE ALTERNATOR AND REPLACING THE BOLTS, CHECKING/REPLACING PARTS FOR DAMAGE WAS NEVER PERFORMED. I RETURNED TO EAST BAY THE FOLLOWING SATURDAY TO CONFRONT THE MANAGER WORKING HIS NAME IS [XXX], HE ADMITTED TO HAVE A MECHANIC WHO COULD REACH TO REPLACE THE VALVE HEATER WITHOUT REMOVAL OF THE OTHER PARTS SPECIFIED IN THE CAMPAIGN. THE INTAKE IS AN ALTERNATE ROUTE FOR THE REPAIR BUT WOULD COMPROMISE MY ENGINE. I PLACED A CALL TO BMW USA AND TOLD THEM WHAT HAPPENED AND PARTS/PAPERWORK RETURNED BY EAST BAY FOR THE RECALL WERE STILL ON MY CAR AND A EMISSION PROOF OF CORRECTION WAS NEVER RECEIVED. I WOULD RETURN TO EAST BAY AND SPEAK WITH THE STORE SERVICE MANAGER [XXX]. I INFORMED HIM WHAT HAPPENED AND REQUEST TO HAVE THE RECALL RE-DONE AT A DEALER OF MY CHOICE, HAVE A SMOG TEST, RECEIVE PROOF OF CORRECTION AT HIS COST. I ALSO HAD HIM WARRANT MY ENGINE FOR 2 ADDITIONAL YRS FOR COMPROMISING MY ENGINE AS HE COULD NOT DEMONSTRATE THE WAY THEY DID THE RECALL WHEN I REQUESTED. MY CAR WENT TO BMW OF SF FOR RECALL TO BE DONE ACCORDING TO THE BULLETIN, I HAVE ATTACHED INVOICES, PROOF OF CORRECTION, SMOG TEST, ENGINE WARRANTY AND METHOD OF PAYMENT FROM EAST BAY. IF THEY ADMITTED TO CHEATING THE RECALL REPAIR TO ME YOU CAN BELIEVE THEY DID THIS TO A LOT OF OTHER PEOPLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BLACK SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED BMW OF VALENCIA AT (661) 200-9111 (LOCATED AT 23435 VALENCIA BLVD, VALENCIA, CA 91355) AND WAS INFORMED THAT PARTS WERE AVAILABLE AND TO BRING THE VEHICLE IN FOR REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE BMW OF VALENCIA DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.