Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
20–25K
325–50K
850–75K
475–100K
5100–150K
1150K+
23 reports with mileage · 18 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Fuel/propulsion System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports1 fire reports1 injury reports
What owners actually said
41 reports
50,000 miles · Feb 15, 2018
Fuel/propulsion System
2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLED BEFORE SAFELY ON SHOULDER. ATTEMPTED TO RESTART ENGINE AFTER A…
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2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLED BEFORE SAFELY ON SHOULDER. ATTEMPTED TO RESTART ENGINE AFTER APPROXIMATELY 1 MINUTE. CAR WOULD NOT START AND HAD TO BE TOWED TO DEALER. FIRST INCIDENT HAPPENED AT APPROXIMATELY 50,000 MI. CAR SHOOK, GLOW PLUG LIGHT CAME ON, LOST POWER RAPIDLY, AND STALLED. ENGINE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE ENTIRE FUEL SYSTEM EXCEPT TANK WAS REPLACED INCLUDING HIGH PRESSURE FUEL PUMP (HPFP), FUEL LINES, FUEL FILTER, COMMON RAIL, FUEL INJECTORS. REPAIR WAS COVERED BY AUDI.
NHTSA ODI #11073169
69,000 miles · Feb 15, 2018
Fuel/propulsion System
2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. SECOND INCIDENT WITHIN APPROXIMATELY 20,000 MI ON SAME VEHICLE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLE…
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2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. SECOND INCIDENT WITHIN APPROXIMATELY 20,000 MI ON SAME VEHICLE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLED BEFORE SAFELY ON SHOULDER. ATTEMPTED TO RESTART ENGINE AFTER APPROXIMATELY 1 MINUTE. CAR WOULD NOT START AND HAD TO BE TOWED TO DEALER. THE FIRST INCIDENT OCCURRED AT APPROXIMATELY 50,000 MI. THE ENTIRE FUEL SYSTEM EXCEPT TANK WAS REPLACED INCLUDING HIGH PRESSURE FUEL PUMP (HPFP), FUEL LINES, FUEL FILTER, COMMON RAIL, FUEL INJECTORS. REPAIR WAS COVERED BY AUDI. SECOND INCIDENT HAPPENED AT APPROXIMATELY 69,000 MI. EXACT SAME BEHAVIOR EXPERIENCED BY THE CAR. CAR SHOOK, GLOW PLUG LIGHT CAME ON, LOST POWER RAPIDLY, AND STALLED. ENGINE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER. THE VEHICLE IS CURRENTLY AT THE AUDI DEALER. AUDI HAS REQUESTED A FUEL SAMPLE AND WE ARE WAITING FOR AUDI TO DETERMINE IF THEY WILL COVER THE REPAIR.
NHTSA ODI #11073163
70,000 miles · Feb 10, 2018
Visibility/wiper
WHILE DRIVING AND JUST ABOUT TO TURN IN TO THE HIGHWAY I WAS AND USING THE WIPERS ON MEDIUM SPEED THE PASSSNEGER SIDE WIPER BLADE BASE SNAPPED RIGHT OFF!!!! THE WIPER BLADE WAS FINE BUT THE METAL ARM JUST SNAPPED! . I HAD TO PULL OVER TO SEE WHAT HAPPENED NO GOT THE WIPER FROM THE BASE OF THE HOOD AND OUT RIGHT IN THE CAR TO TAK…
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WHILE DRIVING AND JUST ABOUT TO TURN IN TO THE HIGHWAY I WAS AND USING THE WIPERS ON MEDIUM SPEED THE PASSSNEGER SIDE WIPER BLADE BASE SNAPPED RIGHT OFF!!!! THE WIPER BLADE WAS FINE BUT THE METAL ARM JUST SNAPPED! . I HAD TO PULL OVER TO SEE WHAT HAPPENED NO GOT THE WIPER FROM THE BASE OF THE HOOD AND OUT RIGHT IN THE CAR TO TAKE IT TO AUDI TO HAVE IT FIXED. THANK GOODNESS IT DIDN'T FLY OFF AND HIT SOMEONE ELSE.
NHTSA ODI #11072088
109,000 miles · Jan 31, 2018
EnginePower Train
WITHIN 300 MILES OF THE DIESEL RECALL MODIFICATION THE ENGINE LOST POWER AT 70 MPH AND SLOWLY DRIFTED TO LOWER SPEED. ADDITIONALLY THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR (IT STAYED IN 8TH). AFTER STOPPING THE CAR AND TURNING IT OFF A "RESET ACCOURED" AND THE CAR OPERATED NORMALLY FOR ANOTHER 300 MILES.…
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WITHIN 300 MILES OF THE DIESEL RECALL MODIFICATION THE ENGINE LOST POWER AT 70 MPH AND SLOWLY DRIFTED TO LOWER SPEED. ADDITIONALLY THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR (IT STAYED IN 8TH). AFTER STOPPING THE CAR AND TURNING IT OFF A "RESET ACCOURED" AND THE CAR OPERATED NORMALLY FOR ANOTHER 300 MILES. THE CAR AGAIN LOST POWER AND THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR. THE CAR WAS TAKEN TO AUDI AND THEY "CLEANED" THE ERG VALVE. THE LOSS OF POWER AND LACK OF TRANSMISSION ACCRUED AGAIN AT ABOUT 300 ,450 AND 600 MILES PAST THE EVENT OF AUDI WORKING ON THE ERGT. ALL OF THESE EVENTS HAVE TAKEN PLACE AT INTERSTATE SPEEDS AND WHEN THE CAR IS BEING OPERATED ON TRIPS IN EXCESS OF 300 MILES
NHTSA ODI #11066133
57,100 miles · Oct 2, 2017
Visibility/wiper
WIFE PULLED INTO GARAGE ON A STORMY DAY AND I WAS STANDING ON PASSENGER SIDE WITH MY 3 YEAR OLD SON. PASSENGER WIPER ARM SNAPPED OFF AND FLEW TOWARD US AND ALMOST STABBED MY 3 YEAR OLD. AT FIRST I THOUGHT IT WAS THE WIPER BLADE, BUT IT WAS THE WHOLE ENTIRE ARM. THE BROKEN END WAS SHARPEN LIKE A KNIFE BLADE...UPDATED 10/06/17 *BF…
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WIFE PULLED INTO GARAGE ON A STORMY DAY AND I WAS STANDING ON PASSENGER SIDE WITH MY 3 YEAR OLD SON. PASSENGER WIPER ARM SNAPPED OFF AND FLEW TOWARD US AND ALMOST STABBED MY 3 YEAR OLD. AT FIRST I THOUGHT IT WAS THE WIPER BLADE, BUT IT WAS THE WHOLE ENTIRE ARM. THE BROKEN END WAS SHARPEN LIKE A KNIFE BLADE...UPDATED 10/06/17 *BF UPDATED 10/17/2017*JS
NHTSA ODI #11031351
Mileage unknown · Jun 6, 2017
Service BrakesCrash
TL* THE CONTACT OWNS A 2013 AUDI Q7. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT AND LATER TOW…
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TL* THE CONTACT OWNS A 2013 AUDI Q7. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT AND LATER TOWED TO THE DEALER (AUDI BROOKLYN 665 65TH ST, BROOKLYN, NY, 11220). THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V516000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10993367
55,000 miles · Oct 13, 2016
Fuel/propulsion System
CAR STALLS AND HAS DIED WHILE DRIVING; TOOK TO DEAL FOR REPAIR THEY CLAIMED BAD FUEL AND EMPTIED AND CLEANED TANK. SAME ISSUE 2 MONTHS LATER AND NOW CAR HAS BEEN IN SHOP FOR OVER A MONTH THEY SAY COULD BE BAD FUEL AGAIN (IT'S DIESEL, I HAVE ONLY BOUGHT FUEL AT BP SINCE REPAIR) OR HIGH PRESSURE FUEL PUMP. CAR HAS $56K MILES.
NHTSA ODI #10915946
46,000 miles · Aug 30, 2015
Tires
TWO BLOW OUTS 2 MONTHS APART ON SET OF TIRES. NORMAL HIGHWAY DRIVING. FIRST ONE WAS RIGHT FRONT TIRE WHILE TRAVELING ON FREEWAY - THE SECOND BLOW OUT WAS RIGHT REAR TIRE WHILE TRAVELING ON HIGHWAY. ALL TIRES WERE PURCHASED NEW ON JUNE 9TH 2014.
NHTSA ODI #10760225
Mileage unknown · Aug 29, 2015
Engine
I AM DISHA AND I BOUGHT AN AUDI Q7 FOR RS. 94 LAKHS FROM BENGALURU, TWO YEARS AND FOUR MONTHS BACK. THE REASON WAS ITS SPEED AS I HAD TO TRAVEL TO DIFFERENT CITIES AND IT WAS A BUSINESS REQUIREMENT TOO. I BOUGHT TWO MORE AUDIS FOR MY BUSINESS OFFICIALS AND PURPOSE. BUT MY EXPERIENCE WITH AUDI IS VERY BAD. THE FIRST AUDI CAR OF M…
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I AM DISHA AND I BOUGHT AN AUDI Q7 FOR RS. 94 LAKHS FROM BENGALURU, TWO YEARS AND FOUR MONTHS BACK. THE REASON WAS ITS SPEED AS I HAD TO TRAVEL TO DIFFERENT CITIES AND IT WAS A BUSINESS REQUIREMENT TOO. I BOUGHT TWO MORE AUDIS FOR MY BUSINESS OFFICIALS AND PURPOSE. BUT MY EXPERIENCE WITH AUDI IS VERY BAD. THE FIRST AUDI CAR OF MINE IS Q7 AND IT IS A LITTLE OVER TWO YEARS OLD. I HAVE SPENT RS. 45 LAKHS ON MY Q7 ALREADY FOR IT TO RUN EFFICIENTLY. CURRENTLY, I GAVE THE AUDI FOR SERVICE PURPOSES A MONTH AGO AND I HAVE STILL NOT GOT IT BACK IN SPITE OF ME PAYING THE FULL AMOUNT. THE EXCUSE IS THAT THEY ARE NOT ABLE TO GET THE AUTOMOBILE PARTS AND IT'S STILL TO REACH INDIA FROM OVERSEAS. I NOW CURSE MYSELF FOR MY FLEET OF AUDI. I HAVE A Q3 AND AN A4 TOO WHICH ARE ALSO THE SAME AND I HAD SPENT HUGE AMOUNT OF MONEY ON THEM JUST TO KEEP THEM RUNNING. ALONG WITH THE PERFORMANCE OF THE CAR, HIGH MAINTENANCE COST AND BAD AFTER SALES AND DEALERSHIP SERVICES I STILL THOUGHT OF KEEPING MY CARS. BUT I AM NOT ABLE TO GET MY CAR BACK AFTER GIVING IT FOR SERVICING. SO I REGRET MY DECISION OF BUYING THE AUDI CARS AND WOULD NOT RECOMMEND ANYONE TO BUY SUCH CARS OR ANY OF AUDI CARS AT ALL. MY NAME IS [XXX] AND I AM AN ESTABLISHED BUSINESS WOMAN OF BENGALURU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10760121
15 miles · Jul 30, 2014
Exterior Lighting
WHEN THE VEHICLE IS TRAVELING BETWEEN APPROXIMATELY 70-72 MPH AND THE BRAKES ARE APPLIED, THE HEAD LIGHTS WILL FLICKER OR BOUNCE. THIS DISTRACTS THE DRIVER AND OTHER DRIVERS ON THE ROAD. *TR
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence & remedy
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Additional source detail variants (2)
Equipment:other:labels
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Tires
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
Consequence & remedy
Consequence: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.
Additional source detail variants (2)
Engine And Engine Cooling
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
Consequence: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.
Service Brakes, Hydraulic:power Assist:vacuum:hoses, Lines/piping, And Fittings
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
Consequence: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Audi Q7 Problems, Complaints & Recalls | Skip That Year