IllustrationSee attached document for complaint.
2010 Audi Q7
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2010 Audi Q7 do not stand out strongly from the model-year median of 29.
About this comparison →How this year compares
Owner complaints by model year
Compare all Q7 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40–25K
525–50K
750–75K
275–100K
5100–150K
0150K+
23 reports with mileage · 6 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Diesel. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
29 reportsYokohama Parada Spec-x tire, R275/45/R20 tread separation from belt. Second tire to do so since the start of 2024. Had to buy another brand name and tire after second tire separated from belts on 07/03/2024, causing me to spend $983.59 on new tires. There definitely something wrong with this line of Yokohama tires.
The tread separation at edge top of tire, Yokohama Parada Spec-x P275/45R20. Driving on Highway I-44. Started filling a weird vibration in the steering wheel. Stopped and found tore tread on tire.
The tread started tearing away from the tire, and sidewall. Less than 5k on tires.
Large fuel leak from fuel pump flange. Vehicle has had the recall 20W9 performed in 2018 as can be seen by the black butyl sticker on the assembly. However, this failed to prevent the flange from cracking and subsequently creating a large fuel leak. This is the very failure the recall was intended to prevent. Part is available f…
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Large fuel leak from fuel pump flange. Vehicle has had the recall 20W9 performed in 2018 as can be seen by the black butyl sticker on the assembly. However, this failed to prevent the flange from cracking and subsequently creating a large fuel leak. This is the very failure the recall was intended to prevent. Part is available for inspection if necessary as well as work order from original recall.
Hi dear. i wanna Report and make a complaint, about some defect in my Audi SUV, i bought this vehicle with those problem. 1st ) all system in this vehicle are fork up, works intermittently, Screen, back up camera, Sound audio, Battery draining, Door key doesn't work, Airbag, Electric defect, Truck back door doesn't close proprel…
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Hi dear. i wanna Report and make a complaint, about some defect in my Audi SUV, i bought this vehicle with those problem. 1st ) all system in this vehicle are fork up, works intermittently, Screen, back up camera, Sound audio, Battery draining, Door key doesn't work, Airbag, Electric defect, Truck back door doesn't close proprely, 4 module in this vehicle don't work. As i submit photo of all defect. I request Recall this vehicle to set up all those defect. i have already spent a lot of money for those defect, it doesn't fix.
The contact owns a 2010 Audi Q7. The contact stated that after having the car washed, the radio was operating on and off independently. The contact mentioned that every time that it rained the failure recurred and the heated seat was operating on and off independently. The vehicle was taken to the dealer where it was diagnosed t…
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The contact owns a 2010 Audi Q7. The contact stated that after having the car washed, the radio was operating on and off independently. The contact mentioned that every time that it rained the failure recurred and the heated seat was operating on and off independently. The vehicle was taken to the dealer where it was diagnosed that the amplifier needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
ISSUE IS SIMILAR TO NHTSA CAMPAIGN ID 16V660000, THE FUEL CAP FLANGE HAS BUTYL TAPE ON IT AND HAS STARTED LEAKING FUEL. THE GARAGE HAS A STRONG FUEL ODOR AND IS A FIRE HAZARD. THE PART IS ABOUT 250 DOLLARS, DIAGNOSIS WAS 150 AND INSTALLATION IS ABOUT 1.5 HOUR WHICH IS A GRAND TOTAL OF 750 DOLLARS. WHY IS MY VIN NOT IN THE RECALL…
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ISSUE IS SIMILAR TO NHTSA CAMPAIGN ID 16V660000, THE FUEL CAP FLANGE HAS BUTYL TAPE ON IT AND HAS STARTED LEAKING FUEL. THE GARAGE HAS A STRONG FUEL ODOR AND IS A FIRE HAZARD. THE PART IS ABOUT 250 DOLLARS, DIAGNOSIS WAS 150 AND INSTALLATION IS ABOUT 1.5 HOUR WHICH IS A GRAND TOTAL OF 750 DOLLARS. WHY IS MY VIN NOT IN THE RECALL, IF ITS A DEFLECTIVE PART, RECOGNIZED BY AUDI.
FUEL PUMP CRACKED AND WAS LEAKING FUEL ON MY GARAGE FLOOR WHICH COULD CASE A CATASTROPHIC FIRE.
MY 2010 AUDI Q7 WITH 59K MILES ENGINE LIGHT CAME ON AND IT WAS STARTING PRETTY ROUGH. I BROUGHT IT 200 YARDS UP THE STREET TO MY LOCAL GARAGE AND THEY SAID IT'S A BIGGER DEAL AND TO BRING IT TO THE DEALERSHIP. THEY TOLD ME IT'S A TIMING CHAIN ISSUE AND I LOOKED IT UP AND SAW THE CLASS ACTION LAWSUIT, RECALL, AND SETTLEMENT ON MO…
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MY 2010 AUDI Q7 WITH 59K MILES ENGINE LIGHT CAME ON AND IT WAS STARTING PRETTY ROUGH. I BROUGHT IT 200 YARDS UP THE STREET TO MY LOCAL GARAGE AND THEY SAID IT'S A BIGGER DEAL AND TO BRING IT TO THE DEALERSHIP. THEY TOLD ME IT'S A TIMING CHAIN ISSUE AND I LOOKED IT UP AND SAW THE CLASS ACTION LAWSUIT, RECALL, AND SETTLEMENT ON MOST AUDI'S - BUT SEEMED TO EXCLUDE Q7. RESEARCHING, I FOUND OUT AUDI DECIDED IN 2008 TO CHANGE THEIR TIMING CHAIN. EVEN THO I SHOWED THEM THE MAINTENANCE RECORDS OF OIL CHANGES LESS THAN 10K MILES, THEY DECLINED TO PICK UP THE COST OF THE REPAIR.THIS IS CLEARLY A RECALL ISSUE.
Official recalls
323V086000 · Equipment:other:labels; Tires
Feb 15, 2023
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence & remedy
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Additional source detail variants (2)
Equipment:other:labels
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Tires
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
18V818000 · Fuel System, Gasoline:delivery:fuel Pump
Nov 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
16V660000 · Fuel System, Gasoline:delivery:fuel Pump
Sep 13, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA11003 · High-Pressure Fuel Pump Failure
Opened Feb 7, 2011 · Closed Mar 27, 2015
Status: closed (inferred from source dates) · Fuel System, Diesel; Fuel System, Other:delivery:fuel Pump
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any design or manufacturing defects in the subject TDI Clean Diesel pumps and has stated that the subject pumps were designed, tested and approved for use in the United States market, with substantial design margins for fuels that are out of specification.Volkswagen believes that misfueling with gasoline is the primary cause of HPFP drivetrain failures in the field.Only the Q7 vehicles were built with misfuel protection devices.In May 2013 Volkswagen initiated a service campaign to install misfuel protection devices in all MY 2009 through 2012 Jetta, Golf and A3 vehicles.Volkswagen implemented misfuel protection devices in all of the subject models beginning in MY 2013. ODI?s analysis of HPFP drivetrain failure incidents indicates that most failures do not result in engine stall while driving and, when pump drivetrain failure does result in stall while driving, it is usually preceded by numerous warning symptoms (e.g., glow plug warning lamp, chime, limp mode, and driveability symptoms).The failure data for the subject vehicles show relatively low stalling rates (less than one percent at three years in service) for each of the pump designs used in the subject vehicles.There have been no reports of crashes, injuries or fatalities related to the alleged defect. Based on these facts, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.For additional information, see the closing report in the document file for EA11-003.
Additional source detail variants (2)
Fuel System, Diesel
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any design or manufacturing defects in the subject TDI Clean Diesel pumps and has stated that the subject pumps were designed, tested and approved for use in the United States market, with substantial design margins for fuels that are out of specification.Volkswagen believes that misfueling with gasoline is the primary cause of HPFP drivetrain failures in the field.Only the Q7 vehicles were built with misfuel protection devices.In May 2013 Volkswagen initiated a service campaign to install misfuel protection devices in all MY 2009 through 2012 Jetta, Golf and A3 vehicles.Volkswagen implemented misfuel protection devices in all of the subject models beginning in MY 2013. ODI?s analysis of HPFP drivetrain failure incidents indicates that most failures do not result in engine stall while driving and, when pump drivetrain failure does result in stall while driving, it is usually preceded by numerous warning symptoms (e.g., glow plug warning lamp, chime, limp mode, and driveability symptoms).The failure data for the subject vehicles show relatively low stalling rates (less than one percent at three years in service) for each of the pump designs used in the subject vehicles.There have been no reports of crashes, injuries or fatalities related to the alleged defect. Based on these facts, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.For additional information, see the closing report in the document file for EA11-003.
Fuel System, Other:delivery:fuel Pump
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any design or manufacturing defects in the subject TDI Clean Diesel pumps and has stated that the subject pumps were designed, tested and approved for use in the United States market, with substantial design margins for fuels that are out of specification.Volkswagen believes that misfueling with gasoline is the primary cause of HPFP drivetrain failures in the field.Only the Q7 vehicles were built with misfuel protection devices.In May 2013 Volkswagen initiated a service campaign to install misfuel protection devices in all MY 2009 through 2012 Jetta, Golf and A3 vehicles.Volkswagen implemented misfuel protection devices in all of the subject models beginning in MY 2013. ODI?s analysis of HPFP drivetrain failure incidents indicates that most failures do not result in engine stall while driving and, when pump drivetrain failure does result in stall while driving, it is usually preceded by numerous warning symptoms (e.g., glow plug warning lamp, chime, limp mode, and driveability symptoms).The failure data for the subject vehicles show relatively low stalling rates (less than one percent at three years in service) for each of the pump designs used in the subject vehicles.There have been no reports of crashes, injuries or fatalities related to the alleged defect. Based on these facts, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.For additional information, see the closing report in the document file for EA11-003.