NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
41 reports82,140 miles · Sep 30, 2019
Fuel/propulsion System
PLEASE HELP! STRONG FUEL ODOR LOCATED UNDER THE DRIVER, PASSENGER SIDE. NO FAULTS REPORTED WHEN TURNING ON THE VEHICLE. FUEL TANK UNDER VEHICLE SHOWS EVIDENCE OF FUEL LEAK COMING FROM THE TOP. VEHICLE WAS PURCHASED AS BRAND NEW, I'M THE FIRST OWNER IN 2013 STRAIGHT FROM AUDI DEALERSHIP. UPON FURTHER INVESTIGATION, AFTER R…
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PLEASE HELP! STRONG FUEL ODOR LOCATED UNDER THE DRIVER, PASSENGER SIDE. NO FAULTS REPORTED WHEN TURNING ON THE VEHICLE. FUEL TANK UNDER VEHICLE SHOWS EVIDENCE OF FUEL LEAK COMING FROM THE TOP. VEHICLE WAS PURCHASED AS BRAND NEW, I'M THE FIRST OWNER IN 2013 STRAIGHT FROM AUDI DEALERSHIP. UPON FURTHER INVESTIGATION, AFTER REMOVING BACK PASSENGER SEAT ON THE DRIVER SIDE, WHEN REMOVING ROUND SILVER FUEL COVER, NOTICED SOME TYPE OF BLACK TAPE OR GOO WAS MELTING ABOVE THE FUEL FILTER. HARD TO DESCRIBE, SEE ATTACHED IMAGES. AFTER TURNING THE VEHICLE HALFWAY ON, NOT FULLY, I CAN SEE FUEL LEAKING OFF THE TOP, POSSIBLE CRACK THAT WAS COVERED BY BLACK GOO OR TAPE. VEHICLE WILL RUN OUT OF FUEL 2-3 DAYS AFTER FILLING FULL TANK.
NHTSA ODI #11258967
60,000 miles · Jun 24, 2019
Electrical SystemFire
ON THIS PARTICULAR DAY, MY HUSBAND WAS DRIVING MY CAR AND HE ONLY GOT 2 BLOCKS IN OUR NEIGHBORHOOD BEFORE THE CAR BEGAN TO FILL WITH SMOKE. HE QUICKLY GOT OUT OF THE VEHICLE AND WITHIN MINUTES THE CAR CAUGHT ON FIRE! THE FIRE STARTED INSIDE THE CAR NEAR THE RIGHT WHEEL BASE. I HAVE 3 YOUNG CHILDREN ALL IN CAR SEATS AND I…
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ON THIS PARTICULAR DAY, MY HUSBAND WAS DRIVING MY CAR AND HE ONLY GOT 2 BLOCKS IN OUR NEIGHBORHOOD BEFORE THE CAR BEGAN TO FILL WITH SMOKE. HE QUICKLY GOT OUT OF THE VEHICLE AND WITHIN MINUTES THE CAR CAUGHT ON FIRE! THE FIRE STARTED INSIDE THE CAR NEAR THE RIGHT WHEEL BASE. I HAVE 3 YOUNG CHILDREN ALL IN CAR SEATS AND I SHUDDER JUST THINKING ABOUT WHAT COULD HAVE HAPPENED IF WE WERE IN THE CAR INSTEAD OF ONLY MY HUSBAND. THE FIRE TRUCK ARRIVED SHORTLY AFTER AND PUT THE FIRE OUT CAUSING MASSIVE WATER DAMAGE. HOWEVER, THE SMOKE AND FIRE COMPLETELY DESTROYED THE INSIDE OF THE VEHICLE AND THERE WERE PORTIONS OF THE BACK SEAT, SIDE PANEL, AND ROOF THAT WERE MELTED. THE OFFICIAL FIRE REPORT SAID THE FIRE WAS CAUSED BY AN ELECTRICAL ISSUE INSIDE THE VEHICLE ABOVE THE RIGHT TIRE. IT IS NOTHING BUT THE GRACE OF GOD THAT ALLOWED MY ENTIRE FAMILY TO WALK AWAY FROM THIS INCIDENT UNHARMED. HOWEVER, I AM CONCERNED THAT A 2013 AUDI WOULD CATCH ON FIRE, I EXPECTED A SAFER AND MORE QUALITY PRODUCT, ESPECIALLY WITH MY CHILDREN IN THE CAR.
NHTSA ODI #11222274
35,725 miles · May 23, 2019
Engine
RUMBLING SOUND FROM A COLD START. REPORTED PROBLEM TO SERVICE DEPARTMENT WHEN CAR WAS STILL UNDER WARRANTY IN APRIL 2015 AND WAS TOLD IT WAS NORMAL SOUND. NOW ENGINE FAILURE WITH TIMING CHAIN AND TENSIONERS. THERE WAS A TSB ISSUED BY AUDI IN MARCH 2015 FOR THIS ISSUE AND YET NOTHING WAS EVER MENTIONED. NOW REPAIR ESTIMATE IS …
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RUMBLING SOUND FROM A COLD START. REPORTED PROBLEM TO SERVICE DEPARTMENT WHEN CAR WAS STILL UNDER WARRANTY IN APRIL 2015 AND WAS TOLD IT WAS NORMAL SOUND. NOW ENGINE FAILURE WITH TIMING CHAIN AND TENSIONERS. THERE WAS A TSB ISSUED BY AUDI IN MARCH 2015 FOR THIS ISSUE AND YET NOTHING WAS EVER MENTIONED. NOW REPAIR ESTIMATE IS $12,000.
NHTSA ODI #11209515
100,000 miles · May 13, 2019
Visibility/wiper
I WAS DRIVING TODAY ON THE HIGHWAY AND THE WINDSHIELD MECHANISM ON MY 2013 AUDI Q7 SNAPPED IN HALF AND FLEW OFF THE CAR IN HEAVY RAINS. ADDITIONALLY, THE ONLY SIDE AFFECTED BY THIS IS THE PASSENGER SIDE WINDSHIELD WIPER; THE DRIVER SIDE AND BACK CONTINUE TO WORK
NHTSA ODI #11207298
82,000 miles · Apr 23, 2019
EnginePower TrainVehicle Speed Control
THE VEHICLE HAS PERFORMED POORLY AFTER COMPLETING A US DEPARTMENT OF JUSTICE MANDATED "FIX" OF DIESEL (3.0 LITER TDI, ENGINE CODE CNRB) EMISSIONS EQUIPMENT RELATED TO VW/AUDI EMISSIONS CHEATING. THERE IS NOW SPORADIC LAG IN ACCELERATION, ESPECIALLY AT LOW SPEEDS, OR ACCELERATING FROM A COMPLETE STOP. THERE WERE TIMES WHEN I HAVE…
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THE VEHICLE HAS PERFORMED POORLY AFTER COMPLETING A US DEPARTMENT OF JUSTICE MANDATED "FIX" OF DIESEL (3.0 LITER TDI, ENGINE CODE CNRB) EMISSIONS EQUIPMENT RELATED TO VW/AUDI EMISSIONS CHEATING. THERE IS NOW SPORADIC LAG IN ACCELERATION, ESPECIALLY AT LOW SPEEDS, OR ACCELERATING FROM A COMPLETE STOP. THERE WERE TIMES WHEN I HAVE PULLED INTO ONCOMING TRAFFIC, AND THE POWER DELIVERY WAS NON-EXISTENT, FOLLOWED BY, AFTER A 1 SECOND DELAY, RAPID OVER ACCELERATION. THERE HAVE ALSO BEEN MANY PROBLEMS RELATED TO THE REDUCTANT METERING MODULE FAILURE THAT HAS CAUSED DANGEROUS DELAYS AND LAGS IN ACCELERATION.
NHTSA ODI #11203177
105,000 miles · Mar 12, 2019
Visibility/wiper
TAKATA RECALL. RIGHT PASSENGER SIDE WIPER BROKE OFF WHILE DRIVING DOWN A CITY STREET IN GREENSBORO NC. I HAD THE WIPERS ON THE FIRST SETTING IN LOW INTERMITTENT MODE. THE WIPER BOWED UP. IT DID NOT FLY OFF MY CAR THANKFULLY BECAUSE I WAS GOING ABOUT 45 MPH. I WAS ABLE TO TURN INTO A GAS STATION AND REMOVE IT AND PLACE IT IN …
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TAKATA RECALL. RIGHT PASSENGER SIDE WIPER BROKE OFF WHILE DRIVING DOWN A CITY STREET IN GREENSBORO NC. I HAD THE WIPERS ON THE FIRST SETTING IN LOW INTERMITTENT MODE. THE WIPER BOWED UP. IT DID NOT FLY OFF MY CAR THANKFULLY BECAUSE I WAS GOING ABOUT 45 MPH. I WAS ABLE TO TURN INTO A GAS STATION AND REMOVE IT AND PLACE IT IN MY CAR. I AM LOOKING INTO TRYING TO GETTING IT REPAIRED. I DON'T HAVE TO COST TO REPLACE IT YET. THIS IS A SAFETY ISSUE DUE TO ME NOT BEING ABLE TO SEE OUT OF MY WINDSHIELD ENTIRELY. IF THE WIPERS WERE ON FULL MODE IT COULD HAVE FLOWN OFF AND STRUCK ANOTHER VEHICLE. THE ARMS OF THESE VEHICLES WERE POORLY MANUFACTURED AND THERE SHOULD BE A RECALL AND FOR THOSE OF US WHO HAD TO PAY TO GET IT FIXED SHOULD BE REIMBURSED.
NHTSA ODI #11186202
74,000 miles · Nov 8, 2018
Air BagsElectrical SystemElectronic Stability Control (esc)
MULTIPLE WARNING LIGHTS COME ON AT THE SAME TIME INCLUDING TRANSMISSION, ENGINE, ABS, ESP, AIR BAG AND TPMS, WHILE THESE LIGHTS ARE ON VEHICLE HESITATES AND LOOSES COMPLETE POWER, THIS CONDITION HAPPENED IN THE MIDDLE OF THE HIGHWAY AND ALMOST CAUSED AN ACCIDENT, HAD TO TOW THE VAHICLE HOME AND EVENTUALLY TO MY LOCAL AUDI DEALER…
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MULTIPLE WARNING LIGHTS COME ON AT THE SAME TIME INCLUDING TRANSMISSION, ENGINE, ABS, ESP, AIR BAG AND TPMS, WHILE THESE LIGHTS ARE ON VEHICLE HESITATES AND LOOSES COMPLETE POWER, THIS CONDITION HAPPENED IN THE MIDDLE OF THE HIGHWAY AND ALMOST CAUSED AN ACCIDENT, HAD TO TOW THE VAHICLE HOME AND EVENTUALLY TO MY LOCAL AUDI DEALERSHIP. I FOUND ON LINE TECHNICAL BULLETIN SB-10053894-9766 WHICH DESCRIBES THE EXACT SYMPTHOMS MY VEHICLE IS HAVING, I STROGLY BELIEVE THIS SHOULD BE A RECALL RATHER THEN A TSB
NHTSA ODI #11150057
Mileage unknown · Nov 1, 2018
Fuel/propulsion System
STRONG GASOLINE SMELL INSIDE THE PASSENGER COMPARTMENT AND OUTSIDE THE CAR UPON EXITING. NO LEAKS ON GROUND. SUSPECT CRACKED FUEL PUMP FLANGE
NHTSA ODI #11144802
65,500 miles · Aug 3, 2018
Visibility/wiper
WHILE DRIVING AT HIGHWAY SPEED'S IN A BLINDING RAINSTORM, THE ENTIRE PASSENGER WINDSHIELD WIPER ARM BROKE AND FLEW OFF THE CAR INTO THE TRAFFIC BEHIND.
NHTSA ODI #11115568
84,000 miles · Mar 1, 2018
Visibility/wiper
I WAS DRIVING ON A RAINY NIGHT ON A RURAL CITY STREET AND THE PASSENGER WIPER ARM JUST BROKE OFF. I WAS KIND OF STARTLED. I AM POSITIVE THAT I DIDN'T HIT ANYTHING AND I'VE SEVERAL OTHER COMPLAINTS ONLINE OF THIS HAPPENING TO OTHER AUDI OWNERS. THIS COULD BE A MAJOR SAFETY HAZARD IF THIS WAS THE HIT SOMEONE WHILE DRIVING.
NHTSA ODI #11075572
Official recalls
3Feb 15, 2023
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence & remedy
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Additional source detail variants (2)
Equipment:other:labels
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Tires
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
May 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Aug 26, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
Consequence & remedy
Consequence: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.
Additional source detail variants (2)
Engine And Engine Cooling
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
Consequence: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.
Service Brakes, Hydraulic:power Assist:vacuum:hoses, Lines/piping, And Fittings
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
Consequence: If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗