2008 Audi Q7

MY PASSENGER WINDSHIELD WIPER FLEW OFF WHILE I WAS DRIVING ON THE HIGHWAY. IT WAS RAINING PRETTY HARD AND THE AUTOMATIC WIPERS WERE GOING PRETTY FAST WHEN SUDDENLY IT SNAPPED OFF AND FLEW BEHIND ME. THIS HAPPENED ON MAY 17, 2018. THE DEALER I PURCHASED THE VEHICLE FROM REPLACED IT WITH ANOTHER Q7'S WIPER THAT WAS ON THEIR LOT. THIS HAPPENED AGAIN ON 11/06/2018... I WAS AROUND THE SAME AREA OF THE HIGHWAY, IT WAS RAINING AND THE WIPERS WERE GOING PRETTY FAST. I WAS GOING ABOUT 50 MILES PER HOUR WHEN IT FLEW OFF AGAIN. I THINK THIS IS VERY UNSAFE AS THE WHOLE ARMS FLIES OFF WHICH IS MADE OF HEAVY METAL THAT CAN CRACK SOMEONE'S WINDSHIELD ON THE HIGHWAY OR EVEN WORSE. THERE HAS TO BE SOMETHING THAT CAN BE DONE ABOUT THIS.

HI, MY CAR WAS FOUND HAS BAD GAS SMELL BACK ON SEP 27TH, AND WE BROUGHT CAR TO MIDAS AUTO SERVICE TO CHECK IT UP. LATER THEY CALLED ME THE FUEL PUMP IS CRACKED AND FUEL IS LEAKING WHICH NEED BE FIXED ASAP TO PREVENT FIRE RISK. THEN WE ASK THEM TO DO IT. THEY FINISHED THE FIX ON SAME DAY AND WE PAID $943.38 . LATER AFTERNOON, WE PICKED THE CAR AND WENT BACK HOME. WE CHECKED ONLINE TO SEE IF THERE IS ANY RECALL FOR IT. AND FOUND IT HAS RECALL! SO, WE CALL THE AUDI RECALL SERVICE DEPARTMENT AT 1800-822-2834. THE REPRESENTATIVE ALAINA TOLD ME TO EMAIL REQUIREMENT REPAIR DOC AND PAYMENT DOC TO THEM TO START THE REIMBURSEMENT PROCESS. I EMAILED TO RIGHT WAY. AFTER THAT, WE DIDN'T HEAR FROM THEM FRO ALMOST 2 WEEKS AND WE CALLED THEM AGAIN ON OCT 13TH. THEY TOLD US THAT AUDI DECLINED OUR REQUEST AND MAILED US A LETTER ON OCT 12TH WHICH WE DIDN'T RECEIVE YET. THE PARTS HAS PROBLEM AND WE DON'T KNOW THE RECALL BEFORE THE GAS PUMP IS CRACKING. AUDI SHOULD TAKE RESPONSIBLY FOR THE REPAIRING EXPENSE. WE NEED YOUR HELP!!! INVOICE AND PAYMENT PROVE ARE ATTACHED FOR YOUR REFERENCE. THANKS! LISHAN

DRIVING ON A CAUSEWAY WHILE RAINING AND SUDDENLY PASSENGER SIDE WIPER ARM BROKE. IT MADE HUGE NOISE AND THANKS GOD IT DID NOT BREAK THE WINDSHEILD OR HIT ANYBODY BEHIND THE WHEEL. COULD HAVE BEEN WORSE. SEEN SEVERAL COMPLAINTS ON AUDIWORLD FORUM BUT NO REMEDY. I ORDERED ONE AND REPLACING ONE NOW. BUT THIS WINDSHIELD WIPER SYSTEM SHOULD HAVE BEEN RECALLED DUE TO SAFETY CONCERN.

WHILE DRIVING AND MAKING TURNS I WATER COMES OUT FROM UNDERNEATH THE DASHBOARD. IT COMES OUT ON BOTH THE DRIVE AND PASSENGER SIDE DEPENDING ON WHICH WAY I'M TURNING. I HAVE REPORTED THIS TO AUDI AND HAVE READ ABOUT OTHER OWNERS EXPERIENCING THE SAME THING. WHAT I HAVE FOUND OUT IS THAT IT IS A DRAIN PROBLEM. THE PIPING IS CRIMPED DUE TO THE TYPE OF MATERIAL IT IS MADE OUT OF. THIS IS VERY UNSAFE WHEN IT COMES OUT OF THE DRIVER SIDE BECAUSE NOT ONLY IS IT SHOCKING WHILE DRIVING TO HAVE WATER SPLASHED ON YOU, BUT ALSO BECAUSE THE FLOOR IS NOW WET WHERE THE BREAK AND GAS PEDALS ARE LOCATED.

THERE IS A OPEN RECALL FOR LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, COULD LEAD TO A FIRE CAUSING INJURY AND/OR DAMAGE TO PROPERTY. BUT AUDI HAS NOT PROVIDED ANY REMEDY YET. CALLED UP THE DEALER AND VISITED THE SHOWROOM COUPLE OF TIMES AND THEY SAY THE FIX IS NOT AVAILABLE. AS A PRECAUTIONARY MEASURE I WOULD LIKE TO GET THIS FIXED AS EARLY AS POSSIBLE. ANY POTENTIAL DAMAGE COULD BE FATAL DUE TO THIS. I AM NOT ABLE TO SELL OR TRADE-IN MY CAR AS WELL DUE TO THIS PROBLEM.

TL* THE CONTACT OWNS A 2008 AUDI Q7. THE CONTACT STATED THAT STRONG FUEL FUMES ENTERED THE VEHICLE WITHOUT WARNING. THE DEALER STATED THAT THE PARTS AND REMEDY WERE NOT PROVIDED FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE WINDOWS HAD TO BE OPENED BECAUSE DUE TO THE FUME ODOR, WHICH MADE THE CONTACT NAUSEAS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.