The contact owns a 2008 Audi Q7. The contact stated that fuel was leaking from the fuel tank onto the ground. There was an abnormal odor of fuel detected. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was previously repaired under NHTSA Ca…
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The contact owns a 2008 Audi Q7. The contact stated that fuel was leaking from the fuel tank onto the ground. There was an abnormal odor of fuel detected. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was previously repaired under NHTSA Campaign Number: 16V660000 (Fuel System, Gasoline). The manufacturer was not notified. The failure mileage was approximately 95,000.
NHTSA ODI #11480023
146,000 miles · Aug 2, 2021
Fuel System, Gasoline
The contact owns a 2008 Audi Q7. The contact stated that his vehicle was included in NHTSA campaign number: 16V660000 (Fuel System, Gasoline). The contact had taken the vehicle to a local dealer where the recall repair was performed. Two years later the VIN was included in NHTSA campaign number: 18V818000 (Fuel System, Gasoline)…
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The contact owns a 2008 Audi Q7. The contact stated that his vehicle was included in NHTSA campaign number: 16V660000 (Fuel System, Gasoline). The contact had taken the vehicle to a local dealer where the recall repair was performed. Two years later the VIN was included in NHTSA campaign number: 18V818000 (Fuel System, Gasoline) after the initial remedy failed to correct the failure. The contact recently discovered that fuel had been leaking from the vehicle. Upon investigation, it was discovered that his vehicle was not included in the second recall. The dealer was notified of the failure and informed him that his vehicle was not included in NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline). The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 146,000.
NHTSA ODI #11427470
610,000 miles · Oct 28, 2016
Fuel System, GasolineFuel/propulsion System
AUDI RECALL 20W9... MY 2008 Q7 HAS DEVELOPED A GAS ODOR AFTER TURNING OFF THE MOTOR. THERE IS NO FUEL LEAKAGE OR WARNING LIGHTS THE SMELL IS VERY POTENT AND I DONT THINK IT IS SAFE FOR MY CHILDREN TO RIDE IN I NEED IT FIXED OR FULL COMPENSATION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Consequence & remedy
Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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