NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
16 reportsClear category filterMileage unknown · Aug 6, 2026
Fuel/propulsion System
Last year I bought my Audi q7 2008 3.6 v6 and This car really smells like gas so bad on the inside. It’s becoming so strong my garage smells like it too and my children are complaining about headaches. I now also have an Audi q7 2013 3.0 v6 supercharge gas. And this one really has that same leaking strong gas smell. There’s even…
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Last year I bought my Audi q7 2008 3.6 v6 and This car really smells like gas so bad on the inside. It’s becoming so strong my garage smells like it too and my children are complaining about headaches. I now also have an Audi q7 2013 3.0 v6 supercharge gas. And this one really has that same leaking strong gas smell. There’s even mentions of it on the invoice from the shops I’ve been to. Sometimes I can smell it then others it’s irresistible and I don’t know if me and my children or others on the road or safe.
NHTSA ODI #11755160
Mileage unknown · Jan 28, 2022
Forward Collision AvoidanceFuel/propulsion SystemUnknown Or Other
My vehicle [XXX] has a few symptoms that no Audi dealer or European repair shop can tell me the issue first the EPG blinks on then the vehicle won’t start Then once it finally starts up in the parking gear it’s revving up as if I pressing on the gas it does this on its own my check engine light comes on even when the necessary …
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My vehicle [XXX] has a few symptoms that no Audi dealer or European repair shop can tell me the issue first the EPG blinks on then the vehicle won’t start Then once it finally starts up in the parking gear it’s revving up as if I pressing on the gas it does this on its own my check engine light comes on even when the necessary maintenance have been done. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11449215
Mileage unknown · Jan 4, 2022
Electrical SystemFuel/propulsion SystemUnknown Or Other
Unknown my esp fault was blinking then my car wouldn’t start took it to Audi of Bedford and and another European auto and was told they didn’t know why my vehicle wouldn’t start After 8 days of sitting it finally started back up still with no explanation as to why it didn’t start
NHTSA ODI #11446104
Mileage unknown · Dec 3, 2021
Fuel/propulsion System
Good day, I took the car for the oil change and was advised by auto repairman that there is a fuel leak underneath the rear passenger side seat and the issue has a recall by Audi. Repairman stated he was unable to fix it due to the recall and instructed me to contact Audi direct to have the issue fixed. Sincerely, [XXX] INFO…
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Good day, I took the car for the oil change and was advised by auto repairman that there is a fuel leak underneath the rear passenger side seat and the issue has a recall by Audi. Repairman stated he was unable to fix it due to the recall and instructed me to contact Audi direct to have the issue fixed. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11442559
Mileage unknown · Oct 25, 2021
Fuel/propulsion System
Good morning, As of two days ago I began smelling gas when I exited my vehicle. I paid it no mind at the time since I was parked amongst other vehicles in the parking lot and this has never happened before or at least since I owned the vehicle. I placed a card board box under the vehicle just to sense if it was my vehicle and ha…
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Good morning, As of two days ago I began smelling gas when I exited my vehicle. I paid it no mind at the time since I was parked amongst other vehicles in the parking lot and this has never happened before or at least since I owned the vehicle. I placed a card board box under the vehicle just to sense if it was my vehicle and have a sense of security that I had nothing to worry about. The next day I did notice that the box contained stains of fluid and smelled like gas. As this is my only vehicle I had to drive to work and noticed that the smell got worst. As I arrived at work I immediately did some research and found out that there was a recall on the matter, but I did not receive any information pertaining to recall etc. On my way back home I drove below the speed limit and in the slow lane just as a pre-caution. During that time the engine light came on putting my stress level even higher. As of today I have reached out to the dealership and expressed my concerns about the safety of my family with the fluid being gas and may cause a fire. The response I received was that there was a recall, but it has since been closed. I have been taking the vehicle to be serviced at the Audi dealership and you would think that they would inform me of that information. I am awaiting a call from the corporate office to address my concerns at the moment and I don't think that it is going to be a good one. I contacted them before about the steering column issue where the system locks you out and would not allow access to get the vehicle started. I was told that it was my responsibility because of the age and mileage on the vehicle. Please note, I have not modified or changed anything on the vehicle. These are all manufacturing defects that they know exist.
NHTSA ODI #11438036
Mileage unknown · Sep 24, 2021
Fuel/propulsion System
I have an audi 2008 q7, that has a gas leak of some kind. Local mechanic says that it could be fuel pump leak. I looked for recalls to this problem and found two for 2008 q7 gas leaks. When I contacted the local audi dealership and gave them my vin, they said no recalls on that vin. When I called Audi corporate, they said the sa…
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I have an audi 2008 q7, that has a gas leak of some kind. Local mechanic says that it could be fuel pump leak. I looked for recalls to this problem and found two for 2008 q7 gas leaks. When I contacted the local audi dealership and gave them my vin, they said no recalls on that vin. When I called Audi corporate, they said the same thing when I gave them my vin. I clearly see the recalls on line and it states all q7 gas engines. This is a fire hazard and Audi is refusing to fix my car, because my vin number isnt listed. Its obvious that its associated with this recall and Im getting no help at all from Audi. They must take care of this recall.
NHTSA ODI #11434157
10,000 miles · Nov 7, 2019
Fuel/propulsion SystemUnknown Or Other
MY AUDI Q7 WAS CONDUCTED SAFETY RECALL (NHTSA: 16V660) LAST 2017, BUT AFTER RECALL THE CONDITION WAS SAME AS PREVIOUS. THE CONDITION WAS GAS SMELL INSIDE PASSENGER CABIN, AND OUTSIDE (IN WAY OF EXHAUST PIPE..). WHEN I DRIVE COUPLE OF MINUTES, I FELT HEADACHE AND CAN'T DRIVE CONTINUED. I HAD VISITING DEALER SHOP LOCATED IN SPRING…
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MY AUDI Q7 WAS CONDUCTED SAFETY RECALL (NHTSA: 16V660) LAST 2017, BUT AFTER RECALL THE CONDITION WAS SAME AS PREVIOUS. THE CONDITION WAS GAS SMELL INSIDE PASSENGER CABIN, AND OUTSIDE (IN WAY OF EXHAUST PIPE..). WHEN I DRIVE COUPLE OF MINUTES, I FELT HEADACHE AND CAN'T DRIVE CONTINUED. I HAD VISITING DEALER SHOP LOCATED IN SPRING IN TEXAS, AND EXPLANATION MY CAR CONDITION, BUT THEY SAID THAT THEY CAN NOT DO AGAIN DUE TO ALREADY ONE YEAR OVER. SO, I'VE CHECKED THEIR REPORTING, BUT I COULDN'T LOCATED ANY CHANGED ANY REPAIR OR CHANGED PARTS (I.E., SEAL, PACKING) FOR FUEL PUMP SYSTEM. PLEASE SEE ATTACHED. I BELIEVE THIS IS VERY IMPORTANT FOR MY HEALTH DUE TO VERY STRONG GAS LEAK. PLEASE CONSIDERATION OF MY SITUATION. THANK YOU SO MUCH.
NHTSA ODI #11278646
Mileage unknown · Oct 13, 2018
Fuel/propulsion System
HI, MY CAR WAS FOUND HAS BAD GAS SMELL BACK ON SEP 27TH, AND WE BROUGHT CAR TO MIDAS AUTO SERVICE TO CHECK IT UP. LATER THEY CALLED ME THE FUEL PUMP IS CRACKED AND FUEL IS LEAKING WHICH NEED BE FIXED ASAP TO PREVENT FIRE RISK. THEN WE ASK THEM TO DO IT. THEY FINISHED THE FIX ON SAME DAY AND WE PAID $943.38 . LATER AFTERNOON, WE…
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HI, MY CAR WAS FOUND HAS BAD GAS SMELL BACK ON SEP 27TH, AND WE BROUGHT CAR TO MIDAS AUTO SERVICE TO CHECK IT UP. LATER THEY CALLED ME THE FUEL PUMP IS CRACKED AND FUEL IS LEAKING WHICH NEED BE FIXED ASAP TO PREVENT FIRE RISK. THEN WE ASK THEM TO DO IT. THEY FINISHED THE FIX ON SAME DAY AND WE PAID $943.38 . LATER AFTERNOON, WE PICKED THE CAR AND WENT BACK HOME. WE CHECKED ONLINE TO SEE IF THERE IS ANY RECALL FOR IT. AND FOUND IT HAS RECALL! SO, WE CALL THE AUDI RECALL SERVICE DEPARTMENT AT 1800-822-2834. THE REPRESENTATIVE ALAINA TOLD ME TO EMAIL REQUIREMENT REPAIR DOC AND PAYMENT DOC TO THEM TO START THE REIMBURSEMENT PROCESS. I EMAILED TO RIGHT WAY. AFTER THAT, WE DIDN'T HEAR FROM THEM FRO ALMOST 2 WEEKS AND WE CALLED THEM AGAIN ON OCT 13TH. THEY TOLD US THAT AUDI DECLINED OUR REQUEST AND MAILED US A LETTER ON OCT 12TH WHICH WE DIDN'T RECEIVE YET. THE PARTS HAS PROBLEM AND WE DON'T KNOW THE RECALL BEFORE THE GAS PUMP IS CRACKING. AUDI SHOULD TAKE RESPONSIBLY FOR THE REPAIRING EXPENSE. WE NEED YOUR HELP!!! INVOICE AND PAYMENT PROVE ARE ATTACHED FOR YOUR REFERENCE. THANKS! LISHAN
NHTSA ODI #11140117
Mileage unknown · Jul 3, 2017
Fuel/propulsion System
MY CAR HAS A RECALL FOR A FUEL TANK FLANGE AND THE DEALER HAS BEEN TELLING ME SINCE DECEMBER 2016 THAT THE PARTS ARE NOT IN STOCK. I'M GETTING THE RUN-AROUND, EITHER YOUR RECALL IS BS OR THEY ARE IGNORING ME. WHICH IS IT?
NHTSA ODI #11002743
Mileage unknown · Nov 30, 2016
Fuel/propulsion System
THERE IS A OPEN RECALL FOR LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, COULD LEAD TO A FIRE CAUSING INJURY AND/OR DAMAGE TO PROPERTY. BUT AUDI HAS NOT PROVIDED ANY REMEDY YET. CALLED UP THE DEALER AND VISITED THE SHOWROOM COUPLE OF TIMES AND THEY SAY THE FIX IS NOT AVAILABLE. AS A PRECAUTIONARY MEASURE I WOULD LIKE …
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THERE IS A OPEN RECALL FOR LEAKING FUEL, IN THE PRESENCE OF AN IGNITION SOURCE, COULD LEAD TO A FIRE CAUSING INJURY AND/OR DAMAGE TO PROPERTY. BUT AUDI HAS NOT PROVIDED ANY REMEDY YET. CALLED UP THE DEALER AND VISITED THE SHOWROOM COUPLE OF TIMES AND THEY SAY THE FIX IS NOT AVAILABLE. AS A PRECAUTIONARY MEASURE I WOULD LIKE TO GET THIS FIXED AS EARLY AS POSSIBLE. ANY POTENTIAL DAMAGE COULD BE FATAL DUE TO THIS. I AM NOT ABLE TO SELL OR TRADE-IN MY CAR AS WELL DUE TO THIS PROBLEM.
NHTSA ODI #10928775
Official recalls
3Nov 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Sep 13, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Aug 1, 2007
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Consequence & remedy
Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗