2007 Audi Q7

NOTICED THAT MY PASS. SIDE MIRROR WOULD NOT ADJUST WHEN USING THE SWITCH OR WHEN I PUT THE TRUCK IN REVERSE. I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR THE NEXT WEEK. AFTER LEAVING MY TRUCK AT THE DEALERSHIP FOR A WEEK, I WAS INFORMED THAT THE MIRROR MOTOR PART HAD TO BE ORDERED AND WAS NOT IN STOCK. WHAT? THEY HELD MY TRUCK FOR A WEEK JUST TO TELL ME TO COME BACK. SO THE NEXT WEEK I MADE ANOTHER APPOINTMENT AND THE MOTOR WAS REPLACED AND FIXED. *TR

WHILE DRIVING IN DRY/FAIR WEATHER CONDITIONS AND AT HIGHWAY SPEEDS (50 AND 70 MPH) THE ESP WARNING LIGHT CAME ON AND ENGAGED THE ABS SYSTEM FOR NO APPARENT REASON. IT CREATED A LOSS OF CONTROL OF THE AUDI Q7 4.2 UNTIL I TURNED OFF THE ESP SYSTEM AS I EXITED THE FREEWAY TO STOP AND THEN RESTART THE VEHICLE. THIS HAS HAPPENED THREE TIMES IN THE PASTED 100 MILES AND 3 MONTHS. THE SELLING DEALER FOUND NO CODES AND NOTHING HAS BEEN RESOLVED. THIS IS NOT A SAFE SITUATION FOR ME, AND AUDI HAS OFFERED NO SOLUTION TO THE DEALER TECH TO DATE. *TR

MY CAR WAS PURCHASED NEW ON AUGUST 31, 2007 AND HAS 20068 MILES ON THE ODOMETER. 1. DURING A THUNDERSTORM, I ENTERED MY CAR AND PLACED MY UMBRELLA ON TO THE PASSENGER SEAT AND GOT INTO THE DRIVERS SEAT. SOME OF THE RAIN WATER DRIPPED OFF THE UMBRELLA AND ONTO THE FACE PLATE OF THE MMI CONTROL UNIT LOCATED ON THE CENTER CONSOLE. WITHIN TWO WEEKS THE MMI CONTROL UNIT SHORTED OUT AND FAILED. THIS FAILURE STOPPED MANY OF THE ELECTRONIC FUNCTIONS THE MMI UNIT OPERATED, IE., THE GPS NAV. SYSTEM, THE RADIO, THE BLUE TOOTH TELEPHONE, THE OPERATING CONTROLS OF THE AUTO, CD, VEHICLE SETTINGS, THE WINDSHIELD WIPERS (FRONT& BACK) AND ALL THE REST OF THE CONTROLS THE MMI SYSTEM OPERATES. 2. THE FAILURE SEEMED TO BE PERMANENT. I WAS UNABLE TO OPERATE ALL OF THE FUNCTIONS FROM THIS CONTROLLER. 3. I CONTACTED THE AUDI DEALER IN BUFFALO, NY AND MADE AN APPOINTMENT FOR SERVICE. I WAS TOLD THAT THIS WAS A WARRANTY COMPONENT UNDER THE AUTO WARRANTY. I ARRIVED AT THE AUDI DEALER SERVICE DESK AND EXPLAINED WHAT HAPPENED. WHERE IN THEY ADVISED ME THAT IF THERE WAS ANY MOISTURE FROM WATER, SOFT DRINKS, COFFEE OR TEA SPILLED ONTO THIS CONTROL UNIT, IT WOULD SHORT OUT ELECTRICALLY AND CEASE TO OPERATE. THE SERVICE PERSON STATED THAT THE AUDI LIMITED WARRANTY (4 YEARS OR 50,000 MILES) PAGE #4 OF WARRANTY MANUAL: ITEMS THAT ARE SUBJECT TO ADJUSTMENT, SUCH AS WHEEL ALIGNMENT, TIRE BALANCING, HEADLIGHTS, DOOR, SHIFT LINKAGE, AND SUNROOF ADJUSTMENTS, NOT CAUSED BY OUTSIDE INFLUENCE OR NORMAL WEAR ARE COVERED ONE TIME WITHIN THE FIRST 6 MONTHS OR 6000 MILES WHICHEVER OCCURRED FIRST, ETC... I EXPLAINED THAT THIS MMI DID NOT NEED AN ADJUSTMENT...IT FAILED AND HAD TO BE REPLACED. THEY WOULD NOT COVER THIS $800.00 PLUS DOLLARS TO REPLACE THIS UNIT. IN ORDER TO DRIVE THE CAR SAFELY, I HAD NO CHOICE, I PAID THE AMOUNT. THE OLD PART IS AVAILABLE. I TOLD THEM THAT THE CAR MANUFACTURER MADE A DESIGN AND ENGINEERING ERROR IN NOT WATERPROOFING THIS CONTROL UNIT. *TR

TL*THE CONTACT OWNS A 2007 AUDI Q7. WHILE THE VEHICLE WAS PARKED WITH THE KEY IN THE IGNITION, THE CONTACT CLOSED THE DRIVER SIDE DOOR AND PROCEEDED TO THE BACK SEAT TO ASSIST THE CHILDREN OUT OF THE VEHICLE. BEFORE APPROACHING THE REAR DOOR, ONE OF THE CHILDREN LOCKED THE DOOR. THERE WAS NO MEANS OF ENTERING THE VEHICLE BECAUSE THE REAR DOORS DID NOT FEATURE AN UNLOCK LATCH MECHANISM. THE POLICE WERE CALLED TO THE SCENE TO UNLOCK THE VEHICLE DOORS. THE CONTACT WAS HIGHLY CONCERNED OF THE SAFETY RISK INVOLVED WITH NOT BEING ABLE TO OPEN ANY OF THE DOORS FROM THE REAR. THE CURRENT AND FAILURE MILEAGES WERE 10,000. UPDATED 07/29/08.*LJ UPDATED 08/06/08

TL*THE CONTACT OWNS A 2007 AUDI Q7. WHILE DRIVING BETWEEN 55-60 MPH, THE ELECTRICAL SYSTEM (MMI) SHORTED AFTER BECOMING WET FROM RAIN. AS A RESULT, THE ELECTRICAL SYSTEM FAILED. THE FAILURE HAS ONLY OCCURRED ONCE. THE DEALER STATED THAT THE ELECTRIC SYSTEM SHORTED OUT DUE TO MOISTURE ENTERING THE SYSTEM. THE CURRENT MILEAGE WAS 18,000 AND FAILURE MILEAGE WAS 8,000.

TL*THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THERE IS A COMPUTER SYSTEM THAT CONTROLS ALL OF THE ELECTRICAL DEVICES IN THE VEHICLE. THE SYSTEM IS LOCATED DIRECTLY UNDERNEATH THE CUP HOLDER ON THE ARM REST. THE WOOD TRIM IS INADEQUATE AND DOES NOT SEAL THE COMPUTER MODULE, WHICH ALLOWS LIQUID TO ENTER INTO THE COMPUTER MODULE. AS A RESULT, THE ELECTRICAL DEVICES WILL MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN STATED THAT IT WOULD COST $900 TO REPAIR THE COMPUTER MODULE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 7,000 AND CURRENT MILEAGE WAS 17,500.

TL*THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT COULD NOT SEE THROUGH THE REARVIEW MIRROR UNLESS THE REAR SEATS WERE LOWERED OR THE HEADRESTS WERE REMOVED. VISIBILITY IS ZERO WHEN ATTEMPTING TO LOOK THROUGH THE REARVIEW MIRROR WITH OCCUPANTS IN THE REAR SEAT. THE DEALER ADVISED HIM TO REMOVE OR LOWER THE HEADRESTS. THE CURRENT MILEAGE WAS 3,290 AND FAILURE MILEAGE WAS 1.