NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
95 reports87,197 miles · Jun 4, 2014
Electrical SystemStructureVisibility
AS MANY PEOPLE HAVE ALREADY REGISTERED COMPLAINTS ABOUT, EVEN WITH CLEANING OUR SUNROOF DRAINS REGULARLY, THE GLUE FAILED CAUSING US TO NOT ONLY ENDURE THE EXPENSE OF A WELL-DOCUMENTED ISSUE WITH THE VEHICLE, BUT NOW WE HAVE BEEN WITHOUT A STEREO SINCE WE FEEL WE ARE ENTITLED TO AT LEAST THAT MUCH, HOWEVER, AUDI OF AMERICA DISAG…
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AS MANY PEOPLE HAVE ALREADY REGISTERED COMPLAINTS ABOUT, EVEN WITH CLEANING OUR SUNROOF DRAINS REGULARLY, THE GLUE FAILED CAUSING US TO NOT ONLY ENDURE THE EXPENSE OF A WELL-DOCUMENTED ISSUE WITH THE VEHICLE, BUT NOW WE HAVE BEEN WITHOUT A STEREO SINCE WE FEEL WE ARE ENTITLED TO AT LEAST THAT MUCH, HOWEVER, AUDI OF AMERICA DISAGREES. CONSIDERING HOW MANY ISSUES THERE HAVE BEEN WITH SUNROOF LEAKS IN THE PAST AND THE FACT THAT THIS IS AN ONGOING PROBLEM FOR Q7 OWNERS, I FEEL, AS MANY OTHERS DO I'M SURE, THAT THIS PROBLEM NEEDS TO BE LOOKED INTO FURTHER BY THE NHTSA. *TR
NHTSA ODI #10596118
55,000 miles · Feb 18, 2014
Electrical SystemStructure
DRAINING SYSTEM IN THE ROOF OF VEHICLE SEEMS TO BE A DESIGN/ENGINEERING FLAW. IN UNDER 4 YEARS, WATER LEAKED INTO THE INTERIOR FRONT AND REAR OF CAR CAUSING ISSUES WITH THE AMPLIFIER AND WHO KNOWS WHAT ELSE. DEALER SAYS IT WAS NOT COVERED UNDER WARRANTY AND ESTIMATES $1600 TO FIX THE DRAIN ISSUES AND $2200 FOR THE BLOWN AMPLIF…
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DRAINING SYSTEM IN THE ROOF OF VEHICLE SEEMS TO BE A DESIGN/ENGINEERING FLAW. IN UNDER 4 YEARS, WATER LEAKED INTO THE INTERIOR FRONT AND REAR OF CAR CAUSING ISSUES WITH THE AMPLIFIER AND WHO KNOWS WHAT ELSE. DEALER SAYS IT WAS NOT COVERED UNDER WARRANTY AND ESTIMATES $1600 TO FIX THE DRAIN ISSUES AND $2200 FOR THE BLOWN AMPLIFIER. *TR
NHTSA ODI #10564856
102,800 miles · Jan 10, 2014
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
CAR STALLED WHILE DRIVING ON HIGHWAY AND ESP/ABS LIGHT CAME ON - WAS TOLD BY DEALER WILL HAVE TO REPLACE THE ENTIRE ABS CONTROL MODULE FOR $2800! TO DIAGNOSE THIS TOOK 2 DAYS FOR THE DEALER AND EVEN THEN THEY ARE NOT 100% SURE THE REPLACEMENT WILL FIX THE ABS ISSUE. HAVE ALREADY PAID 500+ IN LABOR DIAGNOSIS! *TR
NHTSA ODI #10559372
79,800 miles · Oct 21, 2013
Engine
DRIVING MY CAR WHEN I HEARD POP AND CAR STALLED. ENGINE WOULD NOT TURN OVER AND HAD TO HAVE IT TOWED TO DEALER. DEALER SAID OIL PUMP WENT AND CAUSED THE ENGINE TO SEIZE. KNOW I HAVE TO REPLACE ENGINE. CAR WAS AT DEALER TWO WEEKS PRIOR AND ISSUE NOT ADDRESSED. *TR
NHTSA ODI #10548841
55,000 miles · Apr 23, 2013
Fuel/propulsion System
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES OVER THE COURSE OF FOUR YEARS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS EACH TIME AND THE CONTACT WAS INFORMED THAT THE FUEL WAS CAUSING THE SPARK PLUGS TO MISFIRE. THE DEALER RECOMMENDED H…
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TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES OVER THE COURSE OF FOUR YEARS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS EACH TIME AND THE CONTACT WAS INFORMED THAT THE FUEL WAS CAUSING THE SPARK PLUGS TO MISFIRE. THE DEALER RECOMMENDED HAVING THE FUEL LINES CLEANED. THE REPAIR WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10509255
39,004 miles · Mar 9, 2013
Electrical SystemEquipment
FOLLOWING AN EXTERIOR CAR WASH (BRUSHLESS) THE AUDIO SYSTEM AND MMI BEGAN HAVING PROBLEMS. THE REAR AUDIO SPEAKERS BEGAN CRACKLING AND THEN STOPPED WORKING ALTOGETHER. CERTAIN MMI CONTROLS, PARTICULARLY WITH THE HEATED SEATS AND FAN BLOWER ALSO STOPPED WORKING. AFTER SOME TIME, THE SPEAKERS RETURNED TO WORKING BUT THE MMI SYS…
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FOLLOWING AN EXTERIOR CAR WASH (BRUSHLESS) THE AUDIO SYSTEM AND MMI BEGAN HAVING PROBLEMS. THE REAR AUDIO SPEAKERS BEGAN CRACKLING AND THEN STOPPED WORKING ALTOGETHER. CERTAIN MMI CONTROLS, PARTICULARLY WITH THE HEATED SEATS AND FAN BLOWER ALSO STOPPED WORKING. AFTER SOME TIME, THE SPEAKERS RETURNED TO WORKING BUT THE MMI SYSTEM REMAINED SPOTTY. NO BATTERY DRAW WAS FOUND AND NO APPARENT (OBVIOUS) WATER INTRUSION WAS FOUND. *TR
NHTSA ODI #10502174
Mileage unknown · Jan 16, 2013
Engine And Engine Cooling
2007 AUDI Q7. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO LOSS OF POWER TO VEHICLE ENGINE WHILE DRIVING . *SMD THE CONSUMER WAS FORCED TO GLIDE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER AND THE REPAIRS WERE ALLEGEDLY MADE. HOWEVER, ON DECEMBER 31, 2012, WHILE DRIVING 65 MPH, THE CONSUMER EXPERIENCED A COMP…
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2007 AUDI Q7. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO LOSS OF POWER TO VEHICLE ENGINE WHILE DRIVING . *SMD THE CONSUMER WAS FORCED TO GLIDE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER AND THE REPAIRS WERE ALLEGEDLY MADE. HOWEVER, ON DECEMBER 31, 2012, WHILE DRIVING 65 MPH, THE CONSUMER EXPERIENCED A COMPLETE AND TOTAL LOSS OF POWER TO THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER AGAIN.
NHTSA ODI #10493921
50,000 miles · Jan 2, 2013
Electrical System
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE DECELERATED RAPIDLY AND THEN STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS FOUND THAT A CHIP IN THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AND WAS TOWED BACK TO THE…
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TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE DECELERATED RAPIDLY AND THEN STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS FOUND THAT A CHIP IN THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AND WAS TOWED BACK TO THE DEALER. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10490719
60,000 miles · Sep 11, 2012
Electrical System
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED WHILE DRIVING 60 MPH THE NAVIGATION AND THE RADIO WENT COMPLETELY OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 60,000 …
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TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED WHILE DRIVING 60 MPH THE NAVIGATION AND THE RADIO WENT COMPLETELY OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10475053
Mileage unknown · Jul 27, 2012
Electrical SystemSteering
WHEN IT RAIN THE MMI NAV SYSTEM SHUTS OFF AND NOW IT COMES ON THEN CUT BACK OFF, AND THE STEERING WHEEL VIBRATES /SHAKE WHEN DRIVEING ON HIGHWAY. *TR
NHTSA ODI #10468050
Official recalls
3Nov 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Sep 13, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Aug 1, 2007
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Consequence & remedy
Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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