NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
95 reports100,000 miles · Apr 6, 2016
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A STRONG FUEL ODOR. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THE PLUGS AND THE MANIFOLD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MAN…
Read full complaint
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A STRONG FUEL ODOR. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THE PLUGS AND THE MANIFOLD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10853744
64,000 miles · Jan 1, 2016
Electrical System
ELECTRICAL ISSUE DUE TO THE FAULTY SUNROOF WATER DRAIN HOSES(CONNECTION FOR HOSES). LIKE ALL (ALL) AUDI Q7 OWNERS I HAVE ENCOURAGED PROBLEMS WITH MY COMPLETE ELECTRICAL SYSTEM IN THE CAR. WATER LEAKED FROM SUNROOF DOWN TO MOST ELECTRICAL COMPONENTS IN THE CAR WHICH ARE HIDDEN BEHIND UPHOLSTERY. AUDI IS FULL OF ELECTRONICS INCLU…
Read full complaint
ELECTRICAL ISSUE DUE TO THE FAULTY SUNROOF WATER DRAIN HOSES(CONNECTION FOR HOSES). LIKE ALL (ALL) AUDI Q7 OWNERS I HAVE ENCOURAGED PROBLEMS WITH MY COMPLETE ELECTRICAL SYSTEM IN THE CAR. WATER LEAKED FROM SUNROOF DOWN TO MOST ELECTRICAL COMPONENTS IN THE CAR WHICH ARE HIDDEN BEHIND UPHOLSTERY. AUDI IS FULL OF ELECTRONICS INCLUDING SAFETY SYSTEMS IN THE CAR. MY MMI SYSTEM DIED DUE TO AMPLIFIER GETTING WET. AFTER MMI, BATTERY DRAINED OUT AFTER JUST 7 HOURS THAT CAR HAS BEEN SITTING IN THE PARKING LOT. ALL DEALERSHIPS KNOW ABOUT THIS AND AUDI IS STILL RIPPING OFF ALL THE Q7 OWNERS ON THIS ISSUE. TOO BAD IS THAT IN LONG RUN THEY WILL LOSE A LOT OF CUSTOMERS.FULL REPAIR OF SUNROOF HOSES AND REPLACEMENT OF AUDI AMPLIFIER WHICH IS FIRST PART THAT GETS AFFECTED FROM WATER COSTED ME ALMOST $4000. NOT TO MENTION THAT I STILL STAINS FROM WATER ON MY ROOF LINER. I CONTACTED AUDI OF AMERICA AND THEY WILL NOT ADMIT FAULT, WANT ME TO GO TO DEALERSHIP AND PAY AGAIN FOR INSPECTION. YEAH. GOOD LUCK. I WILL NEVER SEE AUDI DEALERSHIP AGAIN AND NEVER BUY ANOTHER AUDI.
NHTSA ODI #10817331
Mileage unknown · Jul 15, 2015
Electrical System
HI THERE, I HAD AN ISSUE WITH MY SOUND SYSTEM I.E. IN MY AUDI Q7, IT BASICALLY MUTED OFF AND I COULD NOT HEAR NOTHING (RADIO, AUDIO CD ETC.) AND TOOK IT TO THE DEALER. AFTER DIAGNOSIS, I WAS TOLD THAT MY MOON ROOF DRAIN TUBES WERE CLOGGED AS A RESULT RAIN WATER TRICKLED IN AND EVENTUALLY BLEW UP MY AMPLIFIER AND THE DEALER…
Read full complaint
HI THERE, I HAD AN ISSUE WITH MY SOUND SYSTEM I.E. IN MY AUDI Q7, IT BASICALLY MUTED OFF AND I COULD NOT HEAR NOTHING (RADIO, AUDIO CD ETC.) AND TOOK IT TO THE DEALER. AFTER DIAGNOSIS, I WAS TOLD THAT MY MOON ROOF DRAIN TUBES WERE CLOGGED AS A RESULT RAIN WATER TRICKLED IN AND EVENTUALLY BLEW UP MY AMPLIFIER AND THE DEALER IS NOW CHARGING ME AN EXORBITANT (~$2500) PRICE TO FIX IT. I HAD NO OPTION BUT GET IT FIXED. BASED ON MY RESEARCH, I SEE THAT THIS IS A KNOWN ISSUE WITH THE 2007 AUDI Q7 MODELS AND THAT IT WAS AUDI'S DECISION TO DEAL WITH THIS ON A CASE BY CASE BASIS IN PREFERENCE TO RECALLING ALL 07 PRODUCTION (UP TO A CERTAIN VIN) WITH SUNROOF FITTED. THEY HAVE KNOWN ABOUT THIS PROBLEM FOR YEARS. THEIR ARGUMENT NOW IS THAT I HAVE NOT BEEN REGULAR AT SERVICING MY VEHICLE AT THE DEALER THEREFORE THEY CANT HELP WITH ASSISTING ME TO FIX IT AND ARE IN NO WAY LIABLE FOR IT. I WOULD ARGUE THAT THEY HAD A DUTY ALL ALONG TO FIX IT OR ADVISE ME OF THE POTENTIAL PROBLEM. I AM VERY FRUSTRATED WITH THE FACT IT WAS HIDDEN FROM ME AND CALLED THE AUDI CUSTOMER SERVICE AND THEY TELL ME THEY CANT HELP ME WITH THIS. I AM NOT SURE WHAT I FOUND ABOUT THE MOON ROOF DRAINS IS TRUE, BUT IF IT IS TRUE, THEN I THINK IT IS UNFAIR FOR AUDI TO HIDE THE FAULTY DRAINS FROM THEIR CUSTOMERS AND AUDI SHOULD BE LIABLE FOR IT... THANKS
NHTSA ODI #10734283
104,463 miles · May 21, 2015
Power Train
VEHICLE REACHED A SPEED OF 75MPH STARTED FEELING A VIBRATION, STARTED TO SLOW DOWN AND THE DRIVE SHAFT CAME LOOSE FROM THE TRANSMISSION, DAMAGED FUEL LINE AND E-BRAKE CABLE. VEHICLE WAS MODIFIED IN 2011 AS A STRETCH LIMOUSINE, A MOBILE MACHINE STATED THAT FOUR OF THE SIX BOLTS WERE MISSING AND THE LAST TWO BROKE AND CAUSED THE D…
Read full complaint
VEHICLE REACHED A SPEED OF 75MPH STARTED FEELING A VIBRATION, STARTED TO SLOW DOWN AND THE DRIVE SHAFT CAME LOOSE FROM THE TRANSMISSION, DAMAGED FUEL LINE AND E-BRAKE CABLE. VEHICLE WAS MODIFIED IN 2011 AS A STRETCH LIMOUSINE, A MOBILE MACHINE STATED THAT FOUR OF THE SIX BOLTS WERE MISSING AND THE LAST TWO BROKE AND CAUSED THE DRIVE SHAFT TO COME OFF, VEHICLE WAS PURCHASED IN MINNESOTA AND THE CONVERSION WAS DONE IN ILLINOIS. I HAVE ONLY HAD THE VEHICLE A LITTLE OVER 30 DAYS. I FEEL THAT THERE WAS AN OVER LOOK FROM THE BUILDER TO THE LAST OWNER AND I DON'T KNOW HOW TO HANDLE THIS SITUATION. PLEASE ADVISE
NHTSA ODI #10717707
115,000 miles · Mar 24, 2015
Engine And Engine Cooling
THE EXHAUST SYSTEM ACCUMULATES WATER AND WHEN TEMPERATURES ARE BELOW 32 DEGREES WATER WILL FREEZE AND CAR WILL NOT OPERATE. TWO GALLONS OF WATER WAS REMOVED FROM THE EXHAUST SYSTEM IN ORDER FOR THE CAR TO RUN. *TR
NHTSA ODI #10701432
56,000 miles · Jan 4, 2015
Electrical System
SUNROOF LEAKING DUE TO FAULTY DRAIN HOSE DESIGN ,CAUSING ELECTRICAL PROBLEMS TO THE MMI SYSTEM ,RADIO, AMPLIFIER , DRAINING BATTERY , ESP SYSTEM, AUDI USA , IS FULLY AWARE OF THE PROBLEM AND YET REFUSED TO HAVE A RECALL ON THESE CAR'S 2007_2011 Q7 MODEL , ALL THE DEALERSHIP ACKNOWLEDGE THERE'S A MANUFACTURING DEFECTS, BUT EACH V…
Read full complaint
SUNROOF LEAKING DUE TO FAULTY DRAIN HOSE DESIGN ,CAUSING ELECTRICAL PROBLEMS TO THE MMI SYSTEM ,RADIO, AMPLIFIER , DRAINING BATTERY , ESP SYSTEM, AUDI USA , IS FULLY AWARE OF THE PROBLEM AND YET REFUSED TO HAVE A RECALL ON THESE CAR'S 2007_2011 Q7 MODEL , ALL THE DEALERSHIP ACKNOWLEDGE THERE'S A MANUFACTURING DEFECTS, BUT EACH VISIT TO THE DEALERSHIP IT COST $2,200. *TR
NHTSA ODI #10669898
81,173 miles · Dec 19, 2014
Electrical System
WHILE DRIVING DURING A HEAVY RAIN, MY RADIO STARTED MAKING A STATIC LIKE SOUND, AND DIED, ALONG WITH THE NAVIGATION SYSTEM. THE FOLLOWING DAY I HAD A MECHANIC CHECK THE VEHICLE, AND HIS FINDINGS WAS A LEAK INTO THE ELECTRONIC PORT THUS CREATING WATER DAMAGE TO AMPLIFIER - MMI SYSTEMS. *TR
NHTSA ODI #10667282
Mileage unknown · Dec 8, 2014
Electrical SystemEquipment Adaptive/mobilityStructure
THE MOM SCREEN WENT OUT. WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . IT WILL COST 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM. THE WATER WILL BACK UP AND DRAIN OUT ONTO THE FLOOR, WHICH MAY CAUSE ELECTRICAL PROBLEMS, AUD…
Read full complaint
THE MOM SCREEN WENT OUT. WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . IT WILL COST 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM. THE WATER WILL BACK UP AND DRAIN OUT ONTO THE FLOOR, WHICH MAY CAUSE ELECTRICAL PROBLEMS, AUDI SHOULD REPLACE THIS OR FIX THIS PROBLEM DUE TO ITS SEEM ITS HAPPENING TO ALL THEIR CARS WITH SUNROOFS. *TR
NHTSA ODI #10662742
90,000 miles · Oct 10, 2014
Electrical System
ALL THE MMS SCREEN WENT OUT . THE DEALER STATED IT COME FROM THE SUNROOF DRAINING SYSTEM . WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . NOW WHY WOULD SOMEBODY WANT 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM,.THIS IS THE D…
Read full complaint
ALL THE MMS SCREEN WENT OUT . THE DEALER STATED IT COME FROM THE SUNROOF DRAINING SYSTEM . WHICH SHORT OUT THE AMP AND DRAINS THE BATTERY.THE MMS SYSTEM CONTROL THE HEAT AIR . RADIO, NAV. CAR SETUP. TELEPHONE . AND INFORMATION CENTER. . NOW WHY WOULD SOMEBODY WANT 2200.00 TO REPLACE A AMP AND NOT FIX THE PROBLEM,.THIS IS THE DEALER AM TALKING ABOUT. ITS A PROBLEM ON ALL AUDI VEHICLE THAT HAVE SUNROOFS. *TR
NHTSA ODI #10643839
66,500 miles · Sep 14, 2014
Electrical SystemStructureVisibility
SUNROOF LEAKING AFFECTING RADIOS,AMPLIFIER,DRAINING BATTERY. *TR
NHTSA ODI #10633003
Official recalls
3Nov 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence & remedy
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Sep 13, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Aug 1, 2007
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
Consequence & remedy
Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗