2018 Audi A4

The rear-view camera intermittently fails to engage when the vehicle is shifted into reverse. When the camera does display, the image sometimes shows horizontal glitch lines/artifacts. This affects backing visibility and parking safety and creates a risk of collision with pedestrians, objects, vehicles, or property. The concern was reported to Audi service along with other electrical/driver-assistance symptoms, suggesting a possible camera, wiring, module, signal-processing, or broader electrical fault. No crash, fire, injury, or fatality occurred. This complaint is being submitted because the rear camera/reverse display is a backing-safety system and the intermittent failure is unpredictable. The vehicle/component is available for inspection, and photo/video evidence and service communications are available.

I am reporting recurring safety-related defects on my 2018 Audi A4 involving Automatic Emergency Braking, Forward Collision Warning, Audi pre sense/front-collision functionality, and related electrical/driver-assistance reliability. The AEB/forward-collision system has shown two unsafe intermittent behaviors. At times it has failed to activate as expected when crash-mitigation assistance appeared reasonably available. At other times it has unexpectedly warned, jolted, or applied braking when there was no apparent vehicle, object, pedestrian, or hazard close to the car. Unexpected braking or false intervention can startle the driver, create rear-end collision risk, and reduce confidence in the system. Failure to activate can also increase forward-collision risk. The system was not intentionally disabled by me, and I am not aware of any driver-caused obstruction, modification, or normal explanation. The condition is intermittent and may not appear during a brief service visit or basic fault-code scan. This concern was reported through Audi/dealer service channels, including a documented repair request identifying the AEB system as malfunctioning and failing to activate as designed. A later dealer communication stated that there were no stored AEB faults and later clarified that no work was done on the AEB system, no inspection or verification of AEB operation was performed, and confirmation of operation would require an additional estimate. I am reporting unresolved safety status because intermittent active-safety failures or false interventions may not store permanent DTCs, and lack of stored faults is not complete safety verification. I have not received final written safety closure confirming inspection, calibration review, road-test verification, factory scan/freeze-frame review, module communication review, and technical verification. No crash, fire, injury, or fatality is being reported. The vehicle is available for inspection if requested.

This problem is extremely sporadic, and often remedies itself after car shut down, and sometimes require that the car sit for a period of time. I estimate the following issue happens ~1 time a month, or estimated 5% of the time. Weather (temperature specifically) does not appear to impact occurance. When reversing, at times the back up camera does not function properly. During these times, the parking sensors appear to work, but it's unclear if the emergency reverse automatic braking system is working. The backup camera issues present themselves in several different ways and are described below. 1) Scrolling view (think of an old time movie, where the image "scrolling" through the screen 2) Black, but not completely black, includes what appears to be interference (sometimes white pixels flash randomly throughout the screen) 3) Off color (almost like a color inversion), darks appear light, light colors appear dark, similar to how things when developing film in a dark room 4) Similar to #1 but instead it freezes, halfway through a scroll. Often times the picture is split, with the bottom on the top, and the top on the bottom, and a clear black line in the middle Opening and closing the trunk, tapping the camera, turning the parking sensor (and camera) off and on do not solve the issue when it happens. Neither does changing from R to P on the transmission lever. Issue always requires a restart, rarely does an immediate restart fix the issue. The tracking lines are also distorted when this happens. When not malfunctioning, camera system works perfectly. Recently, I came across NHTSA ID: 25V900000 which almost exactly describes my issues but my car is not included. I did recently ask the Dealer to look into it during my 40,000 mile service. They stated that no codes were in the system and they could further troubleshoot but the intermittent nature would likely result in no findings unless the issue is present on site.

My screen turns on and off consistently not allowing me to use my backup camera. Causing a small collision while backing up when the camera turned off unexpectedly. Additionally when it’s off it will auto break when I’m not close enough to hitting and it’s loud and yanked me. This has been an issue for some time and I’m seeing a significant amount of my models have this issue and it’s not safe.

SAFETY AND THEFT ISSUE!! The door lock actuators on two doors of vehicle. Front and back seat where children ride. The actuators failed to engage leaving it easy for anyone to open the door from the outside even when presumed locked. Actuators do not engage which leaves vehicles prone to theft and allows anyone to open the door included a child from the inside of the vehicle at any time.

The rear view camera does not activate when using the parking assist or when reversing. The sensors are still functioning as intended. This can cause unintentional accidents or injuries to pedestrians. This issue was brought up with the dealer back in January of 2023. They mentioned the wiring for the rear camera was pinched by the trunk mechanism and because loose. There are no warning lamps displayed on the dash.