2002 Audi A4

AUDI OF AMERICA DENIED A WARRANTY ON THEIR RECALL FOR OIL SLUDGE PROBLEM (AUDI LETER IN FILE), TO ALL 1.8 T ENGINES, ARGUING NO SERVICE WAS PROVIDE ON THE 13000 MILES WARRANTY PERIOD. AT THAT TIME THE VEHICLE WAS AN AUDI'S PROPERTY & CAR WAS IN THE AUDI'S DEALER FOR SERVICE ON THE 13,023 MILES. MAYBE NEGLIGENCE FOR SERVICING OR NOR RECORDED BUT PREVIOUSLY DRIVER WAS AN AUDI EXECUTIVE GETTING PAID FOR TEST & MILES. TITLE INDICATES AUDI'S FIRST OWNER SELLING WITH 26,103 MILES WHEN WE PURCHASED THE CAR. RECORDS IN OUR FILE AND CAR JUST BEEN FIXED ON OUR COST. THANKS FOR YOUR REPLAY. PEDRO. *NM

3 OF 4 BRIDGESTONE POTENZA RE-950 TIRES, SIZE 235/45/R17 93H TIRES HAVE EXPERIENCED DELAMINATION OF THE TREAD ON THE INSIDE WEAR EDGE; ALIGNMENT ON MY AUDI A4 HAS BEEN VERIFIED TO MEET MANUFACTURER SPEC, YET THE INSIDE EDGES OF THE TIRES HAVE BROKEN OPEN TO EXPOSE LAYERS OF TIRE AND THE INTEGRITY OF THE TIRE HAS BEEN BREACHED. IN ONE CASE, A 8 INCH BY 1/2 INCH BY 1/2 INCH SECTION COMPLETELY GAVE WAY AND FLEW OFF THE TIRE. THESE TIRES WERE DISCONTINUED BY BRIDGESTONE AND I NOW KNOW WHY. I REPLACED ALL 4 TIRES WITH BRIDGESTONE G09'S AND I HAVE NOT HAD THIS PROBLEM REOCCUR. NOTE, SYSTEM WILL NOT ACCEPT AUDI A4 AS VEHICLE TYPE, SO I USED TOYOTA; I DO HAVE A 3.0L A4 QUATTRO. *JB

THIS VEHICLE IS AN AUDI A4, 3.0 AUTOMATIC, 2ND OWNER, COMING OFF A 3 YR. LEASE IN WHICH ALL OF THE WARRANTY WORK WAS PERFORMED BY THE DEALER. THE VEHICLE HAS 62,000 MILES. THERE HAS BEEN A COMPLETE MECHANICAL FAILURE OF THE TRANSMISSION. THE DEALER SAYS IT MUST BE REPLACED AT A COST OF $9,213.72. DURING THE WARRANTY PERIOD. RECORDS SHOW THAT THERE WERE (3) OCCASIONS IN WHICH THE OWNER COMPLAINED ABOUT TRANSMISSIONS PROBLEMS. ON THE FIRST OCCASION, THE DEALER RE-PROGRAMMED THE SHIFT-CONTROL SOFTWARE. ON THE 2ND OCCASION THE DEALER REMOVED AND CLEANED THE CONNECTION TERMINALS OF THE TRANSMISSION CONTROL MODULE (TCM). ON THE THIRD OCCASION, THE DEALER REPLACED THE (TCM). THEN THE VEHICLE WENT OFF-LEASE AND THE DEALERSHIP SOLD IT AT AUCTION TO A USED CAR DEALER. SINCE THEN THE CAR WAS SOLD TO AN UNSUSPECTING CUSTOMER AND NO HISTORY WAS EVER PRODUCED WHICH DESCRIBED THE PREVIOUS TRANSMISSION PROBLEMS. THE TRANSMISSION HAD SOME INTERNAL DEFECT OR PROBLEM WHICH WAS NEVER PROPERLY DIAGNOSED BY THE DEALERSHIP MECHANICS, AND THEREFORE IT WAS JUST A MATTER OF TIME BEFORE COMPLETE FAILURE WOULD OCCUR. OF COURSE, THE DEALERSHIP AND AUDI USA IN MICHIGAN WOULD HAVE YOU BELIEVE THAT NOTHING WAS EVER WRONG WITH THE TRANSMISSION, ONLY THE (TCM). IF THAT IS THE CASE, THEN WHY WOULD COMPLETE TRANSMISSION FAILURE OCCUR SOON AFTER THE VEHICLE IS OFF LEASE WARRANTY, ESPECIALLY ON A SEALED UNIT, WHICH THESE UNITS ARE. *NM

DT: THE CONSUMERS VEHICLE HAD TWO TIRE FAILURES WITHIN THE LAST ELEVEN MONTHS FOR NO APPARENT REASON. THE MANUFACTURER STATED THAT THEY DID NOT KNOW WHY HE WAS HAVING TIRE FAILURE. MICHELIN, PRIMACY, SIZE IS 235/4517. ON JUNE 24,2004, THE CONSUMER NOTICED A LOSS OF TIRE PRESSURE WHICH WAS ABOUT 1LB OR 2 EVERY MONTH. THE PROBLEM WAS UNABLE TO BE FIGURED OUT. WHILE REPLACING THE VALVE STEM, ALONG WITH PLACING THE TIRE BACK ON THE RIM WHILE TRYING TO RE-INFLATE THE TIRE, THE INSIDE WALL OF THE TIRE BLISTERED. THE VEHICLE WAS UNSAFE TO DRIVE. THE TIRE WAS SENT TO MICHELIN FOR EVALUATION. THERE WAS A TINY LEAK IN THE TIRE, BUT THAT WASN'T ENOUGH TO CAUSE THE BLISTER, REEVALUATION COULD NOT DETERMINE WHY THE TIRE BLISTERED. THE REPLACEMENT TIRE FAILED ON 5-25-2005 WHILE IN A PARKING LOT AND THE TIRE WALL BEGAN TO SEPARATE FROM THE TIRE. AMERICA TIRE COMPANY ANALYZED THE TIRE, AND NO CAUSE FOR THE TIRE FAILURE WAS DETERMINED. ALSO, THIS TIRE WAS SENT FOR EVALUATION AND THE CONSUMER HAS NOT HEARD ANYTHING YET. HE TRIED TO FIND OUT FROM TIRE MANUFACTURER AND AUDI ABOUT THE RECALLS, AND THEY WOULD NOT PROVIDE ANY INFORMATION. *AK *SC *JB

MY 2002 AUDI A4 1.8T WAS MALFUNCTIONING THE DAY I TOOK DELIVERY AND HAS HAD A SURPRISINGLY HIGH NUMBER OF DEFECTS SINCE THEN. TODAY, THE CAR IS INOPERABLE AND AUDI IS REFUSING TO ASSIST ME. ON 5/15/05 MY ENGINE SUDDENLY BEGAN VIBRATING HARSHLY AND LOSING POWER WHILE DRIVING ON THE INTERSTATE. THE CHECK ENGINE LIGHT CAME ON, AND MY DASH DISPLAY WAS FLASHING A RED WARNING. AFTER TOWING MY CAR TO MY DEALER, REEVES IMPORT MOTORCARS OF TAMPA, FL, I WAS INFORMED THAT THE PROBLEM I ENCOUNTERED IS A KNOWN DEFECT IN AUDI / VW 1.8 TURBO ENGINES. APPARENTLY A DEFECT IN THE 1.8T REGARDING SLUDGE THAT CLOGS THE OIL SYSTEM AND CAUSES A LOSS OF OIL PRESSURE. TO RECTIFY THIS PROBLEM, THE ENGINE MUST BE FLUSHED AND THE OIL PUMP, OIL PICKUP, ALL OIL LINES AND TURBO TUBES MUST BE REPLACED. I HAD NEVER BEEN MADE AWARE OF THIS FIX, WHICH COSTS ROUGHLY $2,000. AUDI DENIED WARRANTY ON MY CLAIM, MY ENTIRE ENGINE NEEDS TO BE REPLACED AND I AM NOW FACED WITH A SERVICE BILL OF $10,500!!!! MY DEALER INFORMED ME THAT AUDI HAD DECLARED MY SERVICE HISTORY AND THEREFORE DENIED ME WARRANTY. (THEY STATED THAT WHILE ALL SERVICE INTERVALS HAD BEEN OBSERVED, SOMETIMES I WAS SLIGHTLY OVER). ADDITIONALLY, MY RENTAL CAR SINCE MAY 16TH (USUALLY PROVIDED BY THE DEALER FOR WARRANTY WORK) IS NOW MY OWN RESPONSIBILITY. IN SUMMARY: 1. THIS IS A KNOWN DEFECT, FULLY DOCUMENTED BY THE MANUFACTURER. 2. THE FACTORY IS NOW REFUSING TO ACCEPT RESPONSIBILITY FOR AN EXPENSIVE YET TOTALLY AVOIDABLE ENGINE FAILURE. 3. THIS FAILURE WAS SUDDEN. IT WAS NOT AN ISSUE OF EXCESSIVE WEAR AND TEAR, OR A CONDITION THAT GRADUALLY WORSENED DUE TO NEGLECT. THEREFORE, THE PERIODS BETWEEN SERVICE INTERVALS SHOULD BE IRRELEVANT. 4. I HAVE SENT LETTERS TO AUDI NORTH AMERICA'S VP IN CHARGE OF CUSTOMER RELATIONS, MR. JOHANN DE NYSSCHEN, WITHOUT RESPONSE. BUYING AN AUDI WAS THE WORST DECISION I HAVE EVER MADE.

NUMBEROUS OF FAILURES; WINDSHIELD WASHER SYSTEM, DRIVER'S SEAT MOTOR BURNED OUT 3 TIMES, ALL REPLACED. *BF THE FIRST DAY THE CONSUMER WENT TO PICK UP THE VEHICLE FROM THE LOT, THE BATTERY WAS DEAD, HOWEVER 2 MONTHS LATER THE BATTERY WAS DEAD AGAIN, AND 2 MONTHS AFTER THAT THE BATTERY DIED AGAIN. THE CONSUMER WAS TOLD A SMALLER BATTERY WAS INADVERTENTLY INSTALLED IN THE VEHICLE. THE HEAD LIGHT ASSEMBLY, RADIO AND SPEAKERS WERE REPLACED. *JB

I HAVE A 2002 A4 1.8T. IN JANUARY OF 2004, I HAD THE CLUTCH REPLACED WITH 22678 MILES ON IT. ON MONDAY, OCTOBER, 25TH, I BROUGHT THE CAR IN FOR ANOTHER PROBLEM AND MENTIONED THAT THE CLUTCH WAS HESITATING. AFTER EVALUATION, I WAS TOLD THAT THE CLUTCH WAS GOING AGAIN AND THAT MY WARRANTY WOULD NOT COVER IT. THE CAR NOW OLNY HAS 32,317 MILES ON IT. THE MECHANIC SAID IT WAS DUE TO "WEAR" BY DRIVING. SINCE MARCH OF 2002, WHEN I PICKED UP MY NEW CAR, I HAVE HAD THE CAR IN THE SHOP FOR VARIOUS PROBLEMS (MOST OF WHICH INCLUDED ELECTRICAL MALFUNCTIONS, SHORTS, AND OTHER MALFUNCTIONS). *AK

WHILE DRIVING OUT OF TOWN THE VEHICLE BEGAN TO RATTLE AND THE VEHICLE WOULD NOT GO FASTER THAN 35 MPH. THE VEHICLE CONTINUED TO RATTLE AND THE OWNER HAD THE VEHICLE TOWED TO THE DEALER WHERE THEY EVENTUALLY REPLACED THE ENTIRE ENGINE DUE TO METAL IN THE OIL PAN WHICH CAUSED PROBLEMS THROUGHOUT THE ENTIRE SYSTEM. PROVIDE FURTHER DETAILS. *JB ORIGINALLY THE OIL LIGHT CAME ON. THE CONSUMER STOPPED AND CHECKED THE OIL LEVEL AND IT WAS FINE. DRIVING A LITTLE FURTHER THE LIGHT CAME ON AGAIN . *TC