2013 Audi A4 Allroad

YOU KNOW OF THE ISSUE I AM WRITING ABOUT, AS I RECEIVED A LETTER FROM AUDI IN JUNE 2018 TELLING ME ABOUT RECALL 19N4, THE AFTER RUN COOLANT PUMP. THE LETTER SAID TO PARK OUTSIDE, NOT IN A GARAGE, UNTIL FIXED. KIND SCARY. WILL MY CAR BURST INTO FLAMES? AUDI DID NOT HAVE THE PART. I RECEIVED A SECOND LETTER IN SEPTEMBER 2018. STILL NO PART. I RECEIVED A THIRD LETTER IN JANUARY 2019. IT IS NOW FEBRUARY 2019 AND STILL NO PART (ALTHOUGH IN JANUARY THEY PERFORMED A TEMPORARY FIX RECOMMENDED BY AUDI. I AM WRITING AS I THOUGHT YOU SHOULD KNOW HOW LONG THIS PROCESS IS DRAGGING OUT. IT MUST BE SERIOUS FOR MY ENGINE AS WELL, AS THEY ALSO SAID THEY HAVE EXTENDED THE WARRANTY.

REFERENCE: 2013 AUDI A4 QUATTRO. THE STEERING HAS SUDDENLY BECOME VERY STIFF. STEERING WHEEL WILL NOT RETURN TO CENTER AFTER MAKING A 90 DEGREE TURN ON URBAN STREETS. I MUST TURN IT BACK MANUALLY. I HAVE BEEN DRIVING NON-POWER STEERING VEHICLES AND POWER STEERING VEHICLES FOR 60+ YEARS. THIS IS NOT THE WAY THAT ANY STEERING SYSTEM THAT I HAVE EVER DRIVEN WORKS. I CONSIDER THIS A VERY SERIOUS SAFETY ISSUE THAT SHOULD WARRANT A RECALL OF ALL AUDI VEHICLES SO AFFECTED.

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI VALENCIA (23923 CREEKSIDE RD, VALENCIA, CA 91355, (661) 735-1778) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP AND WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,029.

THE STEERING WHEEL BECAME STIFF AFTER 57500 MILES. VERY VERY OCCASIONALLY THE ISSUE GOES AWAY. BUT IT IS PERSISTENT FOR MOST OF THE TIME. DIAGNOSED WITH NO FAULT CODES. IT IS A NIGHTMARE TO TAKE A RIGHT OR LEFT TURN. I TOOK THE CAR TO AN OUTSIDE TECHNICIAN TWICE BUT BOTH THE TIMES MY CAR DID NOT REPLICATE THE ISSUE. HE DID NOT BELIEVE ME AND THINKS I'M WASTING HIS TIME. THIS IS A VERY SERIOUS ISSUE IF IGNORED. SINCE NO ONE BELIEVES ME, I DO NOT WHAT TO DO. THE ISSUE HAS BECOME WORSE. AUDI NEEDS TO ADDRESS THIS ISSUE AS SAFETY IS AT STAKE.

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT TOOK THE VEHICLE TO AUDI SILVER SPRING (3151 AUTOMOBILE BOULEVARD, SILVER SPRING, MD 20904) FOR SCHEDULED MAINTENANCE AND WAS INFORMED THAT THERE WAS AN ISSUE WITH THE COOLANT AND THE ENGINE NEEDED REPLACEMENT. IN MAY OF 2018, THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE A SOFTWARE WAS UPDATE PER NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

I WAS TRAVELING DOWN ROUTE 1 IN NJ WITH MY FAMILY AND NEARLY GOT INTO A FATAL ACCIDENT WITH A TRACTOR TRAILER BECAUSE MY STEERING WHEEL GOT EXTREMELY TIGHT AND NEEDED AN EXCESSIVE AMOUNT OF FORCE TO MOVE. I HAVE A COLLEAGUE THAT ALSO HAS A 2013 AUDI A4 AND HE WAS TELLING ME HIS CAR IS EXPERIENCING THE SAME STEERING ISSUE. I LOOKED IT UP ONLINE AND APPARENTLY A LOT OF PEOPLE WITH THIS YEAR MAKE AND MODEL ARE HAVING THE ISSUE. THIS IS A VERY SERIOUS AND POTENTIALLY LIFE THREATENING ISSUE. PLEASE SEE THE HOW UNETHICAL IT IS FOR THIS ISSUE TO BE NOT FIXED ALREADY WITH SO MANY PEOPLE REPORTING THIS ISSUE.

USED DEALERSHIP CLAIMED THEY DID THE RECALL FOR 18V229/ RECALL NUMEBER 19N4 AND SOFTWARE UPDATED BUT THEY SAID THEY DID THE RECALL FOR THE PUMP BUT NOT UPDATE. SO I NEED SOMEONE TO LOOK INTO THIS FOR MY OWN SAFETY. AND THE STEERING WHEEL LOCKS ON ME THEY ARE SUPPOSED TO BE REPLACING SOMETHING ON THE SHAFT. HOWEVER I DON'T KNOW FOR SURE.