NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
47 reportsClear category filter35,000 miles · Jul 23, 2019
Steering
THE STEERING WHEELS PRESENT TEMPORARY PROBLEMS SINCE THE CAR WAS NEW, SHOWING NOISES (LIKE A PRESSURE VALVE AIR LEAKING), AND CHANGE IN RESISTANCE TO STEERING THE VEHICLE. I'VE ASKED THE DEALER TO CHECK IT SOMETIMES, BUT THEY COULD NOT REPRODUCE THE PROBLEM. LAST SUNDAY, JULY 21, 2019, AFTER STOPPING THE CAR, THE STEERING WHEEL …
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THE STEERING WHEELS PRESENT TEMPORARY PROBLEMS SINCE THE CAR WAS NEW, SHOWING NOISES (LIKE A PRESSURE VALVE AIR LEAKING), AND CHANGE IN RESISTANCE TO STEERING THE VEHICLE. I'VE ASKED THE DEALER TO CHECK IT SOMETIMES, BUT THEY COULD NOT REPRODUCE THE PROBLEM. LAST SUNDAY, JULY 21, 2019, AFTER STOPPING THE CAR, THE STEERING WHEEL LOST ALL POWER, STOP WORKING, AND SEND A MESSAGE NOT TO DRIVE THE VEHICLE. I TOW IT TO A DEALER WHICH RECOMMEND CHANGE THE STEERING RACK AND MADE ALIGNMENT ($2900). THE CAR IS IN THE DEALER RIGHT NOW. READING THIS SITE, I REALIZE IT MAY BE A MORE GENERIC PROBLEM, WITH SERIOUS SAFETY IMPLICATION, ON THIS PARTICULAR MODEL OF AUDI. I HAVE TO SYA THAT OTHERWISE IT IS AN EXCELLENT CAR.
NHTSA ODI #11234299
52,000 miles · Jun 14, 2019
Steering
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. IN ADDITION, "DO NOT DRIVE THE VEHICLE, STEERING WHEEL FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED AUDI W…
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TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. IN ADDITION, "DO NOT DRIVE THE VEHICLE, STEERING WHEEL FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED AUDI WEST HOUSTON (LOCATED AT 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #11220191
55,000 miles · May 27, 2019
Steering
POWER STEERING GETS STIFF AND ALMOST IMPOSSIBLE TO TURN. THE ISSUE HAPPENS SPORADICALLY WHILE DRIVING AT ANY TIME. IT'S BEEN EXTREMELY DANGEROUS.
NHTSA ODI #11210187
61,000 miles · May 17, 2019
Steering
2013 AUDI A4 QUATTRO WITH APPROX. 61K MILES - THE STEERING WHEEL HAS STARTED TO OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTE…
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2013 AUDI A4 QUATTRO WITH APPROX. 61K MILES - THE STEERING WHEEL HAS STARTED TO OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MERE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.
NHTSA ODI #11208214
Mileage unknown · Mar 17, 2019
Steering
I HAVE A 2013 AUDI A4, I LOVE MY CAR, BUT AT 39K MILES I STARTED HAVING ISSUES WITH MY STEERING. THE PROBLEM IS INTERMITTENT, IN THE BEGINNING I FELT LIKE AT TIMES THE STEERING WAS JUST VERY HARD TO TURN, NOW IT IS DOING IT MORE AND MORE OFTEN AND THE STEERING WHEEL DOES NOT COME BACK ON ITS OWN ONCE YOU TURN A 90 DEGREE TURN. P…
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I HAVE A 2013 AUDI A4, I LOVE MY CAR, BUT AT 39K MILES I STARTED HAVING ISSUES WITH MY STEERING. THE PROBLEM IS INTERMITTENT, IN THE BEGINNING I FELT LIKE AT TIMES THE STEERING WAS JUST VERY HARD TO TURN, NOW IT IS DOING IT MORE AND MORE OFTEN AND THE STEERING WHEEL DOES NOT COME BACK ON ITS OWN ONCE YOU TURN A 90 DEGREE TURN. PLUS THE WHEEL GETS EXTREMELY HARD TO TURN WITHOUT WARNING, THIS IS VERY DANGEROUS, AT TIME I HAVE TO USE BOTH HANDS TO REALLY PUT ON THE WHEEL TO MAKE A TURN. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID THAT THEY DO NOT FEEL ANYTHING WRONG WITH THE CAR, THEY STATED THAT THEY PLACED IT ON THE COMPUTER AND THAT NO FAILURE CODES WERE REGISTERED. I HAVE THREE SMALL KIDS, THIS IS A VERY DANGEROUS SITUATION, I CAN'T BELIEVE THAT AUDI DOES NOT HAVE A RECALL ON THIS, WHEN I SEE THAT WERE ARE SO MANY COMPLAINS ON THIS ISSUE. I JUST HOPE THAT THERE WON'T BE A FATAL ACCIDENT BEFORE SOMETHING IS DONE TO ADDRESS THIS ISSUE.
NHTSA ODI #11187388
78,452 miles · Mar 16, 2019
Steering
I EXPERIENCED ROUGH HALF A DOZEN INTERMITTENT WARNINGS OF A "DYNAMIC STEERING FAULT. YOU MAY STILL DRIVE THE VEHICLE." (YELLOW WARNING SYMBOL) WHILE DRIVING AND MAKING TURNS WHICH LASTED 15 SECONDS, AT MOST BEFORE GOING AWAY. DURING THESE INTERVALS THE STEERING BECAME MILDLY STIFF AND NOTCHY. YESTERDAY I ATTEMPTED TO CRANK THE C…
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I EXPERIENCED ROUGH HALF A DOZEN INTERMITTENT WARNINGS OF A "DYNAMIC STEERING FAULT. YOU MAY STILL DRIVE THE VEHICLE." (YELLOW WARNING SYMBOL) WHILE DRIVING AND MAKING TURNS WHICH LASTED 15 SECONDS, AT MOST BEFORE GOING AWAY. DURING THESE INTERVALS THE STEERING BECAME MILDLY STIFF AND NOTCHY. YESTERDAY I ATTEMPTED TO CRANK THE CAR IN MY DRIVEWAY AND IT WOULDN'T CRANK BUT GAVE ME THE FOLLOWING ERROR, "STEERING DEFECTIVE! DO NOT DRIVE VEHICLE! NOW THE CAR WON'T START.
NHTSA ODI #11187191
108,000 miles · Mar 14, 2019
Electrical SystemSteering
PURCHASE A AUDI A4 2013 IN FEBRUARY OF 2019. STEERING WHEEL IS AN ONGOING ISSUE WITH AUDI ELECTRIC POWER STEERING RACK AND NEEDING IT TO BE REPLACED. ITS DANGEROUS TO DRIVE BECAUSE TURNING TAKES STRENGTH AND A HANDFUL OF EFFORT. IT IS EXTREMELY DANGEROUS TO DRIVE TO THE POINT WHERE I DONT WANT TO RISK MY LIFE DRIVING THE CAR. AF…
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PURCHASE A AUDI A4 2013 IN FEBRUARY OF 2019. STEERING WHEEL IS AN ONGOING ISSUE WITH AUDI ELECTRIC POWER STEERING RACK AND NEEDING IT TO BE REPLACED. ITS DANGEROUS TO DRIVE BECAUSE TURNING TAKES STRENGTH AND A HANDFUL OF EFFORT. IT IS EXTREMELY DANGEROUS TO DRIVE TO THE POINT WHERE I DONT WANT TO RISK MY LIFE DRIVING THE CAR. AFTER RESEARCHING THE "ELECTRIC POWER STEERING RACK" ISSUE MULTIPLE PEOPLE HAVE IT. SEARCHING YOUTUBE, AND GOOGLE MULTIPLE OWNERS HAVE THE ISSUE AND AS A RESULT SOME DONT DRIVE OR HAVE TO SPEND AN ENORMOUS AMOUNT OF MONEY TO GET IT FIXED. IT IS AN ISSUE FOR MULTIPLE MODELS THE STIFFNESS OF THE STEERING WHEEL IS SEVERE. NEARLY CRASHED MULTIPLE TIMES DUE TO THE STIFFNESS AND HAD TO REVERT BACK TO MY OLDER CAR. I WANT TO SEE WHETHER THIS IS AN ONGOING ISSUE WITH THE "ELECTRIC POWER STEERING RACK" AND WOULD LIKE TO GET A RECALL OR SOMETHING SINCE THIS IS AN ONGOING ISSUE. GOT IT CHECKED BY DEALER AND THEY ALSO SAID THIS IS AN ONGOING ISSUE BUT, THERE IS NO RECALL AS OF NOW.
NHTSA ODI #11186907
107,000 miles · Feb 7, 2019
Steering
ELECTRIC POWER STEERING RANDOMLY BECOMES INOPERABLE LEADING TO HARD STEERING OR WHEELS NOT RETURNING TO CENTER. FEEL CAN BE NOTCHY WHERE STEERING ASSIST IS INCONSISTENT AS A FUNCTION OF STEERING WHEEL POSITION. ISSUE HAPPENS RANDOMLY WHILE CAR IS IN MOTION AT VARIOUS SPEEDS
NHTSA ODI #11174925
53,500 miles · Jan 17, 2019
Steering
REFERENCE: 2013 AUDI A4 QUATTRO. THE STEERING HAS SUDDENLY BECOME VERY STIFF. STEERING WHEEL WILL NOT RETURN TO CENTER AFTER MAKING A 90 DEGREE TURN ON URBAN STREETS. I MUST TURN IT BACK MANUALLY. I HAVE BEEN DRIVING NON-POWER STEERING VEHICLES AND POWER STEERING VEHICLES FOR 60+ YEARS. THIS IS NOT THE WAY THAT ANY STEERING…
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REFERENCE: 2013 AUDI A4 QUATTRO. THE STEERING HAS SUDDENLY BECOME VERY STIFF. STEERING WHEEL WILL NOT RETURN TO CENTER AFTER MAKING A 90 DEGREE TURN ON URBAN STREETS. I MUST TURN IT BACK MANUALLY. I HAVE BEEN DRIVING NON-POWER STEERING VEHICLES AND POWER STEERING VEHICLES FOR 60+ YEARS. THIS IS NOT THE WAY THAT ANY STEERING SYSTEM THAT I HAVE EVER DRIVEN WORKS. I CONSIDER THIS A VERY SERIOUS SAFETY ISSUE THAT SHOULD WARRANT A RECALL OF ALL AUDI VEHICLES SO AFFECTED.
NHTSA ODI #11170579
57,500 miles · Sep 22, 2018
Steering
THE STEERING WHEEL BECAME STIFF AFTER 57500 MILES. VERY VERY OCCASIONALLY THE ISSUE GOES AWAY. BUT IT IS PERSISTENT FOR MOST OF THE TIME. DIAGNOSED WITH NO FAULT CODES. IT IS A NIGHTMARE TO TAKE A RIGHT OR LEFT TURN. I TOOK THE CAR TO AN OUTSIDE TECHNICIAN TWICE BUT BOTH THE TIMES MY CAR DID NOT REPLICATE THE ISSUE. HE DID NOT …
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THE STEERING WHEEL BECAME STIFF AFTER 57500 MILES. VERY VERY OCCASIONALLY THE ISSUE GOES AWAY. BUT IT IS PERSISTENT FOR MOST OF THE TIME. DIAGNOSED WITH NO FAULT CODES. IT IS A NIGHTMARE TO TAKE A RIGHT OR LEFT TURN. I TOOK THE CAR TO AN OUTSIDE TECHNICIAN TWICE BUT BOTH THE TIMES MY CAR DID NOT REPLICATE THE ISSUE. HE DID NOT BELIEVE ME AND THINKS I'M WASTING HIS TIME. THIS IS A VERY SERIOUS ISSUE IF IGNORED. SINCE NO ONE BELIEVES ME, I DO NOT WHAT TO DO. THE ISSUE HAS BECOME WORSE. AUDI NEEDS TO ADDRESS THIS ISSUE AS SAFETY IS AT STAKE.
NHTSA ODI #11130781
Official recalls
4Apr 11, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Oct 5, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Jan 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Oct 24, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014. Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy.
Consequence & remedy
Consequence: If the front air bags do not deploy in the event of a secondary impact to the front of the vehicle, there is an increased risk of occupant injury.
Remedy: Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall began on November 14, 2014. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗