2013 Audi A4 Allroad

The contact owned a 2013 Audi A4 Allroad. The contact stated that while parked and occupied in the vehicle, after starting the vehicle, her friend heard a puff noise coming from under the vehicle. No warning light illuminated however, after starting the vehicle, the electronic power control illuminated. In addition, the contact's friend lifted the hood of the vehicle, and he noticed smoke and flames coming from the engine. No injuries were sustained. No medical attention was required. The fire was extinguished by the contact and her friend. A fire department arrived at the scene however the fire was already extinguished upon their arrival. The fire report was unknown. A police report was not filed. The vehicle was towed to Accu-Tech Auto Body. The vehicle engine was destroyed. The vehicle was deemed a total loss by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

ENGINE AT 39,600 MILES. HAD AN OIL CHANGE PERFORMED AT 37,000 MILES. CAR THREW ROD INTO ENGINE BLOCK RESULTING IN TOTAL ENGINE FAILURE. REMEDY IS A NEW ENGINE VALUED ROUGHLY AT $4,000 AND LABOR VALUED AT $4,000 BEFORE TAXES. CAUSE OF FAILURE HAS BEEN UNABLE TO BE DETERMINED BY AUDI BUT THERE WAS SUFFICIENT OIL. VEHICLE WAS TRAVELING STRAIGHT AT 65 MPH ON THE FREEWAY AT TIME OF INCIDENT.

ENGINE LIGHT CAME ON. CAR STOPPED RUNNING--WAS UNABLE TO START IT. AUDI DEALERSHIP SERVICE IDENTIFIED IT TIMING TENSIONER FAILURE AT JUST 70000 MILES. REPAIR COST ESTIMATED AT $3100. RECENT CLASS ACTION SETTLEMENT IDENTIFIES THIS AS A CONSISTENT PROBLEM WITH AUDI/VW BUT DOES NOT INCLUDE MY VIN. HOWEVER, THIS IS IDENTICAL ISSUE AS OTHER AUDI UNDER RECALL

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE NEWPORT (9201 WEST COLFAX, LAKEWOOD, CO 80215, (303) 238-8101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI HAWTHORNE (LOCATED AT 151 SAW MILL RIVER RD, HAWTHORNE, NY 10532, (914) 747-1077) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

EPC LIGHT ILLUMINATED, ROUGH IDLING, LOSS OF POWER, CAR WILL NOT TURN ON. 2017 IT DID THE SAME THING, FOUND ELECTRICAL FAULT NEAR GAS TANK (COULD HAVE BLOWN UP). AUDI FIX AT GOODWILL. COMPRESSION OF ENGINE WAS NEVER CHECKED. 2019 SAME THINGS HAPPENING, ENGINE LOST COMPRESSION IN 2 CYLINDERS. ALL SERVICES DONE AT AUDI. TOLD NEW ENGINE $10K-13K AND THEY WILL NOT HELP COVER COSTS. ONLY 60'000 MILES DONE ON THE CAR AND NO OVERHEATING ISSUES EVER.

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

YOU KNOW OF THE ISSUE I AM WRITING ABOUT, AS I RECEIVED A LETTER FROM AUDI IN JUNE 2018 TELLING ME ABOUT RECALL 19N4, THE AFTER RUN COOLANT PUMP. THE LETTER SAID TO PARK OUTSIDE, NOT IN A GARAGE, UNTIL FIXED. KIND SCARY. WILL MY CAR BURST INTO FLAMES? AUDI DID NOT HAVE THE PART. I RECEIVED A SECOND LETTER IN SEPTEMBER 2018. STILL NO PART. I RECEIVED A THIRD LETTER IN JANUARY 2019. IT IS NOW FEBRUARY 2019 AND STILL NO PART (ALTHOUGH IN JANUARY THEY PERFORMED A TEMPORARY FIX RECOMMENDED BY AUDI. I AM WRITING AS I THOUGHT YOU SHOULD KNOW HOW LONG THIS PROCESS IS DRAGGING OUT. IT MUST BE SERIOUS FOR MY ENGINE AS WELL, AS THEY ALSO SAID THEY HAVE EXTENDED THE WARRANTY.

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT TOOK THE VEHICLE TO AUDI SILVER SPRING (3151 AUTOMOBILE BOULEVARD, SILVER SPRING, MD 20904) FOR SCHEDULED MAINTENANCE AND WAS INFORMED THAT THERE WAS AN ISSUE WITH THE COOLANT AND THE ENGINE NEEDED REPLACEMENT. IN MAY OF 2018, THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE A SOFTWARE WAS UPDATE PER NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.