2018 Alfa Romeo Stelvio

21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR

WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.

ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.

ALPHA ROMERO WHEN DRIVING IN HEAVY TRAFFIC AT HIGHWAY SPEEDS, ACCELERATING AND BRAKING OCCUR TOGETHER AND OFTEN, THE ENGINE WILL CUT OFF AND ALL SYSTEMS BECOME INOPERABLE. STOP/START SYSTEM FAILURE SYMBOL APPEARS ON SCREEN. THIS WILL OCCUR WHEN STOP/START SYSTEM DESPITE HAVING DISENGAGED BY PRESSING BUTTON ON DASHBOARD. IT TAKES SEVERAL SECONDS FOR THE ENGINE TO COME BACK ON. DURING THIS INTERVAL, THE CAR CAN NOT BE CONTROLLED. CAR IS MOVING BUT CAN;T BE CONTROLLED BY DRIVER. ALPHA ROMEO CUSTOMER CENTER IS AWARE OF PROBLEM BUT SAYS THERE IS NO FIX AVAILABLE AT THIS ALTHOUGH THEY HAVE KNOWN ABOUT IT FOR SOME TIME. IN MY OPINION IS THIS AN EXTREMELY DANGEROUS SITUATION AND AN IMMEDIATE RECALL IS NEEDED TO PREVENT SERIOUS INJURY/DAMAGE. RECALL IS NECESSARY TO FIT THIS PROBLEM IMMEDIATELY. THIS HAS HAPPENED MORE THAN ONCE.

THERE'S A PROBLEM CALLED ETC ERROR. IT HAS HAPPENED 5 TIMES SINCE 9500 MILEAGE. AND NOW CAR HAS 15900 MILEAGE. EVERY TIME IT HAPPENED WHEN I WAS ON HIGHWAY TRYING TO ACCELARATE. WHEN THAT PROBLEM OCCURED, I SUDDENLY LOST POWER AND HAD TO PULL OVER IN THE MIDDLE OF TRAFFIC. THEN I NEEDED TO SHUT DOWN THE ENGINE AND RESTARTED, AFTER THIS ACTION POWER WAS BACK ON WITH ENGINE CHECK LIGHT ON, TOO. AND CAR WAS DRIVEABLE WITH AUTO START/STOP AND REMOTE START UNAVAILABLE. I WENT TO DEALSHIPS 3 TIMES. FIRST DEALSHIP CAN'T NOT LOCATE THE PROBLEM AND JUST RESET COMPUTER. SECOND DEALSHIP FOUND ONE PROBLEM AND REPLACED A PART. BUT AFTER A COUPLE THOUSANDS OF MILES, THE PROBLEM HAPPENED AGAIN. I HAVE TWO VIDEOS, BUT THEY ARE TOO BIG TO UPLOAD.

TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT SATED THAT THE FORWARD COLLISION DETECTION SYSTEM FAILED. WHILE DRIVING OVER A BRIDGE, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITH NO HAZARD AHEAD. THE CONTACT ALSO STATED THAT THE ADAPTIVE CRUISE CONTROL DETECTION SYSTEM ACTIVATED INCORRECTLY. THE SYSTEM DETECTED A VEHICLE ON THE PASSENGER SIDE AND ENGAGED THE BRAKING SYSTEM AS IF THE VEHICLE WERE IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THOMPSON MASERATI ALFA ROMEO (303 SWAMP ROAD, DOYLES TOWN, PA 18901, (215)348-0056) TO BE DIAGNOSED, BUT NO ERROR CODES COULD BE FOUND. THE DEALER REALIGNED THE SENSORS, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,500.

DRIVING DOWN A STRAIGHT ROAD (THANK GOODNESS), NO TRAFFIC CLOSE BY, NO OVERPASS AND GOING ABOUT 45MPH. I HEARD WHAT SOUNDED LIKE A SHOT GUN IN MY CAR. I HEARD AIR AND LOOKED UP AND MY SUN ROOF WAS BUSTED. NO WAY ANYTHING HIT IT. I WAS ON TOP OF A BRIDGE WITH NO WALKWAY AND A RIVER ABOUT 5 STORIES UNDERNEATH. I WAS SCARED TO DEATH AND MY POOR DOG IN THE BACK IS STILL TRAUMATIZED. I PULLED OVER AND THE SUNROOF WAS BUSTED ALL AROUND THE EDGES AND A BIG HOLE IN THE MIDDLE PROTRUDING OUT TOWARD THE SKY (NOT INWARD LIKE SOMETHING HIT IT). YOU CAN SEE FROM THE PHOTOS. HAD ROADSIDE SERVICE TOW IT 1HR 45 MINS TO THE DEALERSHIP. OF COURSE THEY ARE SAYING THAT IT IS AN INSURANCE THING AND THERE IS NOTHING THEY CAN DO ABOUT IT. THEY AREN'T EVEN ACKNOWLEDGING THE FACT THAT THIS HAPPENS. THEY ARE SAYING THAT THEY HAVE NEVER HEARD OF SOMETHING LIKE THIS HAPPENING. THERE IS A ALFA ROMEO FORUM AND I SAW 4 DIFFERENT INSTANCES IN THAT ONE FORUM JUST TODAY. THE PICTURES ALL LOOK LIKE MINE WITH THE EDGES OF THE SUNROOF ALL BROKEN AND A BIG HOLE IN THE MIDDLE PROTRUDING OUT. IF I HADN'T OF HAD THE SUNSHADE DOWN, THEN GLASS WOULD HAVE RAINED DOWN ON ME AND I THINK I WOULD HAVE WRECKED. RIGHT NOW OUR INSURANCE ISN'T EVEN WANTING TO GIVE US A RENTAL B/C THEY SAY IT IS A MANUFACTURER DEFECT AND THEY NEED TO PAY FOR IT. I SAW THAT THERE IS A CLASS ACTION LAWSUIT ON HYUNDAI DUE TO THE SAME ISSUES. HOW CAN THE US NOT HAVE BETTER REGULATIONS THAT THIS. IF I WEREN'T GOING SLOW ON A PERFECTLY STRAIGHT ROAD, AS SCARED AS THAT SHOTGUN SOUND MADE ME, I CAN TOTALLY SEE HAVING AN ACCIDENT. THIS IS A SERIOUS PROBLEM THAT NEEDS ADDRESSING OR A WARNING TO THE PUBLIC THAT THE SUNROOFS ARE NOT SAFE.

IT IS DISGUSTING THAT AUTO MANUFACTURERS DON'T GIVE A SPARE OR RUN FLATS ON A CAR TODAY. I WAS ON I95 WITH MY FAMILY WHEN MY NEW ONE DAY OLD CAR HAD BLOWOUT AT 10PM AT NIGHT. ALFA ROADSIDE TOOK 6 HOURS TO FIND US. THIS IS SAFETY ISSUE BECAUSE I WAS STUCK SIDE OF THE BLACK DARKEN HIGHWAY WITHOUT SPARE. THE SEMI TRUCK PASSING 12 INCHES AWAY FROM MY CAR DOING 80+ MPH. HOW IS IT IN 2019 MANUFACTURERS CAN SELL A CAR WITHOUT A SPARE OR EVEN FLARES. THE WORST PART ALFA OFFER SPARE AS OPTION BUT SINCE MY CAR CAME WITHOUT IT I CAN'T ORDER A SPARE NO WHERE. ALFA DON'T OFFER TO SENT A SPARE AFTERMARKET. TIRE RACK TOLD ME THAT THEY DON'T HAVE OR ARE AVAILABLE SPARES THAT FIT MY ALFA STELVIO. A SPARE TIRE KIT WEIGH 20 LBS AND HOW MUCH GAS CAN A PERSON SAVE. I WAS TOLD IT IS MPG THING. I AM IN THE DOGHOUSE WITH MY FAMILY AND I HAVE TO BUY ANOTHER FULL SIZE WHEEL AND TIRE TO USED AS MY SPARE. THE CAR HAS 20 INCH WHEELS AND TAKES UP 1/2 TRUNK SPACE. IF I PUT ON ANOTHER ALFA SMALLER RIM LIKE 18 TO SAVE SPACE I WAS TOLD BY MANUFACTURERS MY WARRANTY IS VOID! I HAVING MY COUSIN IN ITALY SENT ME A DONUT SPARE FOR EMERGENCY. THE SPARE IS FROM ALFA ROMEO STELVIO TI MADE IN ITALY WHEEL THAT HAS SPARES INCLUDED AND SELL AFTERMARKET. THE DEALER SAYS IF I USED I LOSE MY WARRANTY. SAFETY ISSUES BEING STRUCK ON I95 WITHOUT A SPARE. HOW CAN NHTSA MAKE MANUFACTURERS GET AWAY WITH THIS IN 2019. SPARES ARE MORE IMPORTANT THAN ANY OTHER SAFETY FEATURES