2018 Alfa Romeo Stelvio

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated while starting the vehicle, the interior lights were inoperable. Additionally, the contact stated while driving at an undisclosed speed, the vehicle failed to respond while switching from Sport Mode to Economy Mode. The contact stated that the failure had been recurring. Additionally, the contact stated that the Engine Stop/Start system was no longer operable while at a complete stop. The contact stated that while driving at various speeds, he noticed a burning coolant odor, which increased while at a complete stop. The contact also stated that he noticed a water leak on the front passenger's side floor and a moldy odor after the vehicle had been in the rain. The contact related the failure to NHTSA Campaign Number: 18V636000 (Electrical System, Engine, and Engine Cooling) and to another unknown recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000.

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated the vehicle lost functionality with the radio and the phone control. The contact stated that the front wipers became inoperable. The START/STOP function was also inoperable. The contact also stated that the heating and air condition controls and the backup camera were inoperable. The contact became aware that water was pooling inside the bottom of the liftgate while opened. The Auto START/STOP indicator light was illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The contact was informed that the backup camera connections and the electrical wiring harnesses were corroded. The contact referenced NHTSA Campaign Number: 18V203000 (Structure) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,293.

Water discharge on the passenger side whenever the AC is switched on and the car is driving. The water leak led to electrical malfunction with electrical lights switching on even when the car is switched off or the lights switching off when the car is in motion. The water on the passenger side was a nuisance for a long time but when the electrical system went haywire, it became a safety risk especially during night driving when the lights may switch off abruptly. The water leak incident was first reported to the dealership on March 6th, 2021. We did not drive the car around much in the year due to covid. We subsequently reported the problem to dealership in March and May of 2022 (start of the summer months). The water leak continued to happen and we ignored it for a while until Aug 6th 2022 when we took a long trip and the passenger side was completely soaked. The electrical malfunction started happening sometime after. Eventually, on Sept 6th 2022, the car battery died as the lights were running throughout the night. The water leak incident has been looked by dealership and they did found dampness on the passenger side but could not recreate the issue. The car has been with dealership since Sept 7th 2022 for them to check for electrical and water leak issue. The videos of the incidents could be found here: https://www.dropbox.com/sh/plin71ez82sflh3/AADR4qOJ744_dtoInw0y108Ha?dl=0

I GOT MY ALFA ROMEO STELVIO IN NOVEMBER 2017 AND LESS THAN A YEAR, IT GOT TOO MANY PROBLEMS, SOME OF WHICH ARE SERIOUS N GOOD HELP FROM DEALERS. PROBLEMS: 1.FROM MONTHS, I WAS GETTING ALL LIGHTS OUT INDICATIONS WHERE ALL LIGHTS WORK, WHEN I PUT INDICATOR ON IT GIVES ANNOYING SOUND IN CAR. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 2.WHEN IT RAINS OUTSIDE, WATER LEAKAGE IN CAR NEAR FRONT SIDE PASSENGER LEGS ' (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 3.VOLUME IN CAR RAISES AND HIT MAX AUTOMATICALLY. (THIS HAPPENS WHILE VEHICLE IS IN MOTION) 4.IF I TURN OFF CAR AND GET DOWN WHILE I WAS ON CALL, STILL MEDIA DOES NOT GO OFF UNLESS I MANUALLY DISCONNECT MY PHONE FROM CAR BLUETOOTH. 5.PARKING BREAK GETS AUTO RELEASE WHEN I PRESS ON ACCELERATOR. 6.ONE MORE HUGE STUPID ISSUE FROM ALFA ROMEO. WHILE I WAS DRIVING, I GOT INDICATOR SAYING ENGINE ON/OFF BUTTON NOT AVAILABLE AND WAS HONKING BY ITSELF AND THAT TOO WHEN I WAS DRIVING. WHEN I PULLED OVER FROM TRAFFIC & TURN OFF VEHICLE THEN IT GOES INTO PANIC MODE. THIS IS SO STUPID N SERIOUS. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) IMPORTANT NOTE: I UNDERSTAND MOST OF THE ABOVE STATED ISSUES WERE PART OF RECALLS (U34 & U36). STRANGE THING IS WHEN I CHECKED WITH DEALER & ALFA ROMEO PREMIUM CARE, AS PER DOCUMENTATION THE RECALL FIXES WERE DONE ON MY CAR. WHICH MEANS THE RECALL FIXES WERE NOT GOOD ENOUGH TO FIX THE ISSUES, WHICH CAUSED FOR RECALL AND AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) THESE ISSUES WILL INCREASE THE RISK OF A CRASH. SUCH A DISAPPOINTMENT WITH MOST RATED MOTOR TREND OF THE YEAR ALFA ROMEO. AM JUST GIVING RECENT DATE WHEN HAPPENED, BUT THIS IS HAPPENING FROM LONG AND NOT PROPER SUPPORT FROM DEALER TO FIX IT. WHEN LAST TIME IT HAPPENED I WENT TO DEALER AND LEFT CAR WITH THEM. VISIBILTY WIPER/OTHER PARTS AFFECTED TOO.