This vehicle was taken in for a recall for a corrosive ECM. 1 hour prior to taking this vehicle in my assigned service writer gave me a call, your vehicle is ready for pick up. I was advised due to their visual inspection of the ECM( Electronic control module)(electrical computer) not having corrosion, they will not change the …
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This vehicle was taken in for a recall for a corrosive ECM. 1 hour prior to taking this vehicle in my assigned service writer gave me a call, your vehicle is ready for pick up. I was advised due to their visual inspection of the ECM( Electronic control module)(electrical computer) not having corrosion, they will not change the unit but they have decided to replace the cover on the unit. I've filed a concerning complaint to Acura headquarters due to my knowledge of cars to have it on file what was told to me before receiving the vehicle. Due to my knowledge a faulty ECM can trigger numerous faults within the vehicles performance.Prior to bringing the vehicle to the dealership, I've been experiencing heavy misfires, poor radio connection, no interior lights and triggered headlights. I've replaced the necessary mechanics that would normal be the cause of these issues and the problem was still existing. The last option was the ECM,which fueled my search of a recall on these models for a faulty ECM. A few weeks later I've contacted another dealership in hopes they would take care of the problem, the representative was polite and reassured me the recall was suppose to be replaced with a new unit under manufacturer policy. However this could not be done because the previous dealer has marked the vehicle as a completed task. So I filed another complaint and have not received any further notice regarding my concern. A few weeks later I had the vehicle diagnosed and realized the ECM was never replaced nor removed out of the vehicle for inspection. Pictures and video where taken of this unit,as you can see the build up of dirt and dust from its original installment back in 2004. Later reading the review of that specific dealership, I've learned their has been numerous complaints regarding poor service at that locations service department.
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