2004 Acura Tsx

This vehicle was taken in for a recall for a corrosive ECM. 1 hour prior to taking this vehicle in my assigned service writer gave me a call, your vehicle is ready for pick up. I was advised due to their visual inspection of the ECM( Electronic control module)(electrical computer) not having corrosion, they will not change the unit but they have decided to replace the cover on the unit. I've filed a concerning complaint to Acura headquarters due to my knowledge of cars to have it on file what was told to me before receiving the vehicle. Due to my knowledge a faulty ECM can trigger numerous faults within the vehicles performance.Prior to bringing the vehicle to the dealership, I've been experiencing heavy misfires, poor radio connection, no interior lights and triggered headlights. I've replaced the necessary mechanics that would normal be the cause of these issues and the problem was still existing. The last option was the ECM,which fueled my search of a recall on these models for a faulty ECM. A few weeks later I've contacted another dealership in hopes they would take care of the problem, the representative was polite and reassured me the recall was suppose to be replaced with a new unit under manufacturer policy. However this could not be done because the previous dealer has marked the vehicle as a completed task. So I filed another complaint and have not received any further notice regarding my concern. A few weeks later I had the vehicle diagnosed and realized the ECM was never replaced nor removed out of the vehicle for inspection. Pictures and video where taken of this unit,as you can see the build up of dirt and dust from its original installment back in 2004. Later reading the review of that specific dealership, I've learned their has been numerous complaints regarding poor service at that locations service department.

TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT STATED THAT THE VEHICLE STARTED HOWEVER, FAILED TO ACCELERATE WHILE DRIVING WITH THE CHECK ENGINE AND THE VEHICLE ASSIST WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECU NEEDED TO BE REPLACED. THE TECHNICIAN RECOMMENDED, PURCHASED AND REPAIRED VEHICLE WITH A USED ECU, DUE TO THE AGE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE'S PERFORMANCE IMPROVED AFTER THE REPAIRS HOWEVER, THE WARNING LIGHTS REMAINED ILLUMINATED. THE TECHNICIAN THEN TOLD THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V093000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) AND TOLD THE CONTACT TO CALL THAT MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE USED ECU VOIDED THE RECALL. THE CONTACT WAS ALSO TOLD THAT THE VEHICLE HAD NOT BEEN SERVICED BY AN ACURA DEALER SINCE 2012, TO WHICH THE CONTACT STATED THAT HIS SON TOOK THE VEHICLE TO AN UNKNOWN DEALER FOR NHTSA CAMPAIGN NUMBER: 10V174000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 04V429000 (EXTERIOR LIGHTING) RECALL REPAIRS IN 2011 AND 2012 RESPECTIVELY. THE CONTACT STATED THAT HE WAS NOT NOTIFIED OF ANY OTHER RECALLS AND THAT SINCE THE WARRANTY EXPIRED, HE UTILIZED THE SERVICES OF AN INDEPENDENT MECHANIC, TO CUT COSTS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2004 ACURA TSX. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT AND POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V093000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 108,000.

THE AIR CONDITIONING COMPRESSOR STOPPED WORKING. ACURA WILL NOT DISCUSS THE PROBLEM WITH ME SINCE THERE IS A CLASS ACTION SUIT FOR THIS ONGOING PROBLEM FOR THIS YEAR AND MODEL.WE UNDERSTAND THAT WE CAN GET 60%. BACK IF WE FIX IT A ACURA OR HONDA DEALERSHIP.IF THEY ARE AWARE OF THIS MALFUNCTION FOR THIS YEAR AND MODEL THEY SHOULD PAY THE WHOLE COST. WE HAVE HAD 5 HONDA CARS AND HAVE BEEN VERY LOYAL CUSTOMERS. *TR