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NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports2 injury reports

Wheels complaints

1 reports

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Mileage unknown · Aug 25, 2026

Unknown Or OtherWheels

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VEHICLE & TRANSACTION DETAILS Vehicle: 2023 Acura Integra | VIN: [XXX] Purchaser: [XXX] | Authorized Rep: [XXX] Selling Dealer: Carvana, LLC | Delivery Date: XXX STATEMENT OF SAFETY HAZARD & DEFECT I am filing a formal vehicle safety complaint against Carvana, LLC for delivering a passenger vehicle in an unroadworthy, dangerous condition. On XXX, Carvana delivered the 2023 Acura Integra (VIN: [XXX]). Immediate post-delivery inspection by an authorized repair facility confirmed the vehicle was delivered with four severely worn, defective tires measuring below legal safety thresholds, along with a severe alignment defect. IMPACT ON VEHICLE CONTROL & PUBLIC SAFETY Delivering a vehicle with dangerously worn tires and severe alignment issues directly compromises basic vehicle safety and highway operation: Hydroplaning & Braking Failure: Tires worn past safe limits lack water evacuation channels, causing loss of control and extended stopping distances in wet conditions. Tire Failure Risk: Operating tires past wear indicators dramatically increases the risk of high-speed tread separation or sudden blowout. Handling Degradation: The severe alignment defect impairs emergency evasive steering and causes unpredictable vehicle pulling. DEALER CERTIFICATION FAILURE Carvana explicitly represented this vehicle as having passed a mandatory "150-Point Inspection" and certified it as roadworthy. Delivering a vehicle with four non-compliant tires demonstrates a major breakdown in basic safety quality control. I request that NHTSA log this complaint, assign an official tracking number, and investigate commercial dealer compliance regarding tire safety standards prior to vehicle delivery. Diagnostic reports and tread depth photos are available upon request. Sincerely, [XXX] (on behalf of [XXX]) [XXX] | [XXX] | [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11759575

Official recalls

24V744000 · Steering

Oct 3, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Consequence & remedy

Consequence: Difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

23V430000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Jun 15, 2023

Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an unexpected increase in brake pedal travel.

Consequence & remedy

Consequence: Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.

Remedy: Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA23003 · Momentary Increased Steering Effort

Opened Nov 29, 2023 · Closed Jan 28, 2025

Status: closed (inferred from source dates) · Steering

On November 29, 2023, the Oﬃce of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering eﬀort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering eﬀort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering eﬀort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the ﬁrst few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering eﬀort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering eﬀort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering eﬀort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering eﬀort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque ﬂuctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda ﬁled NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this speciﬁc improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identiﬁcation Number document, go to NHTSA.gov.