2023 Acura Integra

FROM DAY ONE ON THIS $43,000 NEW CAR THE STEERING STICKS SO WHEN ON THE ROAD THE STEERING STICKS AND I GET CLOSE TO RUNNING INTO OTHER CARS OR GOING OFF THE ROAD THIS IS CONTINUOUS DURING THE ENTIRE TIME DRIVING. THIS PROBLEM DOES NOT HAPPEN TILL I HAVE DRIVEN FOR A FEW MILES AND DOES NOT SHOW UP ON A TRIP AROUND THE BLOCK BUT DOES SHOW UP SOON AFTER. I HAVE TAKEN IT TO THE DEALERSHIP 6 MONTHS AGO AND THEY SAID THEY HAVE PUT IN FOR A NEW PART REPLACEMENT BUT DO NOT KNOW WHEN IT WILL ARRIVE. THIS CAR IS VERY DANGEROUS ON THE ROAD AND BRINGS GREAT ANXIETY WHEN DRIVING IT AND I CAN NOT DRIVE IT MORE THAN A FEW MILES. THIS CAR IS DANGEROUS TO DRIVE AND WILL CAUSE AN ACCIDENT ON THE ROAD. THIS IS AN ONGOING AND CONTINUOUS PROBLEM.

We brought my son's car in earlier in the year for an issue it was having with its steering ( the steering sticks/locks when attempting to turn the steering wheel left ). The dealer acknowledged the issue and stated that the steering box needs to be replaced. The dealer sent us home with the car saying it was 'safe to drive' and they would call us when part was received. We insisted, however, for the dealer to provide a loaner since we felt any acknowledged issue with the steering is not safe. We have recently been informed from the dealer that the part needed to address the problem is on backorder with no anticipated delivery date and that the next available update will be in August. (BTW - We also have the same problem with the stereo amp, which is on backorder with no anticipated delivery date). I have a couple major problems with this 1) my son's brand new car is sitting in the FL sun/heat getting damaged waiting for an indefinite period of time; 2) my son cannot drive the loaner, 3) and we are being asked to wait several months for an update on part availability for a new car. These are all completely unreasonable situations. I see 1 of 2 options: Honda/Acura - Needs to work with the dealer to figure out how to give my son (17) a car to drive while they wait on replacement parts. I also want permission to bring my son's car home and have it garaged until part is received and repair is scheduled. OR Honda/Acura - Needs to give us a new car (and take back my son's car back) as part of lemon law. It is completely unreasonable for a new car to have such major safety issues and furthermore have the manufacturer and dealer say we have to wait months for an update on part availability. We also have a loaner that my son cannot drive. I would like a response to this situation ASAP before I seek legal action.

The steering will get tight at speeds above 40 mph. The steering tightens up and almost feels like it's a ratchet/gear that catches constantly, it is not a smooth turn how it should be. It is manageable at lower speeds, however on the highway it is very worrisome. The steering is even tighter at highway speeds and gets stuck in position and is hard to turn correctly. I often find myself over correcting trying to get the wheel unstuck from its position, causing me to swerve on the road.

The steering sticks when the vehicle has been traveling straight for a period of time (time varies, as does speed). The stuck steering requires additional force on the wheel to steer the vehicle, which results in an over correction. It's getting worse and occurring at all speeds, started at only highway speeds. No warning lights, etc. Problem was confirmed by the dealer 3/29/2024. I was told by the dealer that Acura is no longer authorizing replacement of the steering rack under warranty. They can offer no warranty solution at this time.

My car, with less than 18,000 miles on it has begun to have steering which sticks as the car is driven straight. In order to make a correction to the right of left it is necessary to jerk the wheel in that direction to unstick the steering. This is more than an annoyance as it has caused me to veer slightly out of my lane unless I am very careful. I have parked it and am driving my daughter's old car until this can be resolved. It appears from my internet search that this is happening to a lot of Acura Integra owners. The approximate date I am using for the next question is incorrect as this was an ongoing issue every time I drove the car. The dealership here has been excellent and has done all that they can. I have contacted Acura to see when I can expect repair but have received no response.

While driving down [XXX] , the steering felt stiff and almost like it stuck into a certain position. It required far more force than normal to move the steering wheel from its position which almost caused me to change lanes to the right without wanting to. This is not the first time this has happened, but it was a particularly dangerous instance since the steering wheel stuck several degrees to the left of center which would have directed to into the center divide. I took the car to the dealership in March 2024 to discuss the issue and they acknowledged that two other integras had come into the dealership for a similar problem. Not having absolute control of the vehicle is extremely dangerous and the steering sticking into a certain position without Lane Keep Assist influencing the steering is a design flaw and puts drivers at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since I purchased the Integra over a year ago, I’ve routinely experienced a sticky/jerky steering issue. When driving, the steering wheel will jerk to the left or right continuously and feel stuck in position and difficult to correct. Not only do I have to consistently “fight” the steering wheel to keep the car aligned, I have had the vehicle veer into another lane and swerve towards cars in the neighboring lane due to the jerking motion. Overall, this creates a difficult driving experience - my focus is consumed by the steering, I feel I have limited control of the vehicle, and an overwhelming sense of being uneasy/unsafe when the issue is prevalent. Passengers feel it too. This is most notable when highway driving or going above ~45/50 mph and, oddly, seems to be more prominent in certain weather, particularly during warm, but not hot, days (60-80 degrees). No warning signs or vehicle setting notices display. Issue persists regardless of altering vehicle modes and settings. I have reported this to the Acura dealership twice. The first was early on and I had no reference of others with this experience. The second time, I expressed there are numerous reports of this online. They noted it, stated everything appeared normal, and that they drove the vehicle and couldn’t recreate it, but my Acura app trip history did not reflect this. The concern was dismissed. This is my 3rd Acura sedan - I’ve had an incredible experience with Acura, my dealership, and previous vehicles. I commonly recommend them to friends/family. That said, it takes a lot for me to feel strongly enough to report an issue/negative review, but this driving experience is simply unacceptable and potentially dangerous.

The steering becomes “sticky” and is resistant to turning both at low and high speeds. This results in situations where significant force must be applied to the wheel to create a direction change. It has resulted in sudden movements after “breaking” the steering wheel free from its “stuck” position in the middle. It even affects driver assist systems, which will also demonstrate difficulty managing a steering wheel that gets “stuck” in the middle. The cold and wet seems to make it worse. However this has been an ongoing problem for the last several thousand miles and is definitely getting worse as the miles go by. I have taken the car to the dealership and was informed this is a known issue with no available repair. Seems to be a substantial safety concern that should warrant a repair.