2024 Volvo XC90

URGENT SAFETY CONCERN: Intermittent Total Loss of All Vehicle Audio Alerts This issue has occurred multiple times and poses a serious safety concern. While driving, the vehicle intermittently experiences a complete loss of all audio output. This includes: •Turn signal indicators •Hazard warning sounds •Blind spot monitoring alerts •Park distance control tones •Navigation guidance •Audio system playback (music, radio, etc.) •All other safety-related audio warnings and notifications The vehicle becomes completely silent, eliminating essential auditory cues that are critical for safe operation. Temporary Workaround (While Driving): The only way to restore functionality is by performing a forced reboot of the infotainment system. This requires the driver to press and hold the home button until the system power cycles—a distracting and unsafe action that must be done while the vehicle is in motion. Please note that while rebooting does not disable the vehicle’s ability to drive, it temporarily resets multiple core systems, including the climate control and infotainment interface. This creates a significant distraction and impairs the driver’s ability to safely monitor vehicle status and surroundings. This malfunction poses a significant safety risk and must be investigated immediately.

1. When the air condition is turned on there is knocking/banging/thumping noise. It starts with a whinning noise and then gets thumping noise and then starts again with a whinning noise followed my a thumping noise. It can go over 15 to 20 mins and then stops and restarts again. Yes, it can easily be reproduced. 2. The whinning and thumping noise while the car is driving can cause a safety issue where something could explode (the way it sounds) or air condition can simply not working as we approach summer. 3. Yes, its been reproduced, I've sent them the videos, i was at the dealership to reproduce and they acknowledge there is an issue. Weaver brother volvo had created an internal case to Volvo Technical Assistance, case number: RTS-US831535. The reply was they are aware about this issue and they are investigating it. The issues seems to be on the expansion valve and they are still investigating it. This was dated August 6th, 2024. 4. No warning lamps or messages or other symptoms. June 26th, 2024. The issue was reported to dealer around July, 25th 2024.

Instrument cluster failure and turn signal malfunction while highway driving. No interior sounds, including no lane change warning or near collision warning signals, and no audible confirmation of signal; no exterior blinker activated despite use by driver. Instrument cluster went blank. Safety at risk and accident occurred: approaching car from rear passenger side hit front right side of our car because there was no exterior signal and no audio or visual alerts in our vehicle about lane change or blind spot. Signal and instrument cluster failure: the car is at the manufacturer/dealer for the third time for similar issues with our vehicle (2 prior times they stated the issue was fixed). Manufacturer reports that they're sending a team to investigate given that this most recent episode lead to an accident.

The system that starts the vehicle, called a igs failed yet again. This failed at 700 miles in downtown chicago on the street blocking traffic. Now several months later today going on a trip and the vehicle dies in the middle of the street blocking traffic. Was unable to restart the vehicle again. Attempted to contact Volvo Customer Service and was on hold over 25 minutes without talking to someone. Tried to find a way to put vehicle into neutral to safely move out of the way, but this vehicle has no way to manually overrride it. It posed a safety risk and could of easily caused an accident.

We drove this vehicle to a family event in chicago. We pulled the vehicle out of the parking garage and pulled into a downtown street in front of a hotel to load the vehicle up. Once the family was loaded the vehicle up the car would not start it had 700 miles when it failed. we were stuck on a busy street trying to start the car. I called roadside assitance and someone came out with a jump pack, but the battery was not dead. I was in the pouring rain trying to figure out what was wrong. They did hook a computer up to find several faults in the computer. It did also indicate a left turn signal fault. also talking with roadside assistance the agent said that was the 2nd call he had with no start issue. finally it did start but the check engine light was on the whole trip home, had to cut our trip short and drove as far as we could in fear the car would not restart. It kept coming back with the left turn signal fault and did not shut off the car even pumping gas in fear of not restarting then all of a sudden with cruise control on the car just jerked itself amd almost pulled us off the freeway. now it has been at the dealer all week researching forums this seems to be a common issue

All of the electronics are malfunctioning, no navigation, possible airbag and seatbelt malfunction, warning lights on. I am concerned that all of the electronic safety systems are not working properly. Internal SOS button not working. Herb Chambers Volvo in Norwood, Ma. Service manager has confirmed that this is a problem with the 2024 XC90. The car is brand new and Herb Chambers Volvo does not have any available appointments for several weeks to address concerns. I also contacted Volvo USA and they were unable to assist. I have also requested that the area Volvo factory rep, Tom Laforte contact me and I have not heard back from him. In the meantime we are unable to drive our new Volvo due to these safety concerns.